Krakow to Auschwitz-Birkenau Guided Tour with Ticket and Pickup
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Krakow to Auschwitz-Birkenau Guided Tour with Ticket and Pickup
By Krakow Auschwitz - Tours
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About
Learn the significance of Auschwitz-Birkenau State Museum when you visit with a guide who shares stories about its history, its former prisoners, and its survivors. Learn about the complex and its sad past as you walk through the grounds of Auschwitz I and Birkenau (Auschwitz II). Entrance fees and round-trip transport from Krakow are provided, so you can focus on the more important details of your visit.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 30 per group
Duration: 7h
Start time: Check availability
Mobile ticket
Live guide: English
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Highlights
- Explore Auschwitz I and Birkenau at the Auschwitz-Birkenau State Museum
- Hear a guide give historical facts clearly with a provided headset
- No need to rent a car—round-trip transport from Krakow is included
- Travel in a comfortable bus between 8 - 16 guests.
- Guided tour in Auschwitz-Birkenau in English
- Price included services of the Museum local guide, rental cost of headphones
- Documentary movie subject to availability
- Pick up from hotel/meeting point between 7:00 - 10:00 to be confirmed day before
- Hotel/apartments/ Hostel pickup or meeting point (to choose from) and drop off
- Shared Transport maximum 8 people in the car (option door to door services)
- Comfortable A/C minivan transportation with licensed driver
- High quality, friendly and helpful English-speaking drivers
- Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
What's not included- Food and drinks
- Gratuities
- This Auschwitz-Birkenau State Museum tour picks you up from your hotel early in the morning. Hop aboard a comfortable bus and watch a Holocaust documentary, if it’s available at the time. Once you arrive at the museum, follow a guide around both Auschwitz I and Birkenau (Auschwitz II) as you see the former roads, watchtowers, railway ramps, fences, crematoriums, and gas chambers. Your guide makes sure to tell you stories as you go through the exhibits and memorials, too. After your Auschwitz-Birkenau State Museum tour, get back into your bus for the ride to Krakow.
- Start:Multiple pickup locations offered.
- Option 1Przystanek Turystyczny Kiss&Ride, Wielopole 2, 31-072 Kraków, Poland
- Option 2Starowiślna 65, 31-052 Kraków, Poland
- Option 3plac Jana Matejki 2, 31-157 Kraków, Poland
- Option 4Radisson Blu Hotel, Krakow, Floriana Straszewskiego 17, 31-101 Kraków, Poland
Pickup details- All hotels apartments hostels in krakow or meeting point. If your hotel/apartments is not listed please add a remark and we will pick you up from any. If you choose a cheaper option, select the meeting point that suits you best. Radisson Blu Hotel, Krakow, Floriana Straszewskiego 17, 31-101 Kraków, Poland Przystanek Turystyczny Kiss&Ride, Wielopole 2, 31-072 Kraków Old Town Starowiślna 65, 31-052 Kraków, Poland Jewish Quarter plac Jana Matejki 2, 31-156 Kraków, Poland Old Town
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 48975P2- Confirmation will be received at time of booking
- Not recommended for pregnant travellers
- Most travellers can participate
- Comfortable walking shoes are recommended
- A maximum of 22 people per booking
- A minimum of 1 people per booking is required
- One day before the tour we will send you exact pick up time from your location or meeting point
- For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
- Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
- Our cars will be disinfection before each service
- Mask and gloves for all guests available in our cars
- This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
- This tour/activity will have a maximum of 30 travellers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- How can I let you know where to pick me up?
- We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.Answered Jul 2019
The tour operator has provided the following answers to customers’ questions.- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 48975P2
From
€30.00
per adult
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Itinerary
- 1English guided tour in Auschwitz and Birkenau Museum is provided by a licensed museum guide . (Headphones are included) Visiting the camps takes around 3,5 hours and consists of sightseeing of two Nazi camps & Auschwitz and Birkenau.Pass byKrakow's Rynek Glowny Central SquareKrakow's Rynek Glowny Central Square
About the operator
Don’t take it from us – here’s what people have to say about this operator:
- sandraj6500 contributionsGreat trip.Great trip, pick up and drop off as described, very polite and knowledgeable driver and tour guide throughout the day. Would recommend.Written 17 February 2025
- rhysjones1230 contributionsGood experience, but felt rushed.Very good experience, definitely something that everyone should experience. However, found the tour extremely rushed, not as much info given as we'd like and skipped lots of sections.Written 6 February 2025
- Sandra b0 contributionsExcellent service and friendly driverExcellent service pickup on time the driver a lovely friendly person our tour guide was amazing explained everything so well the tour very good emotional but definitely have to see would definitely recommend this tour companyWritten 21 January 2025
- J6480IHrichardp0 contributionsAuschwitz tourVery good tour well worth the money. Needs to be seen to be believed. The tour guides are fantastic well worth doing the tour.Written 20 January 2025
- 518patricia0 contributionsEasyReally well organised, pick up time communicated well and on time. Our driver was very professional and sorted out our lunch too. Would definitely recommend- much easier than sorting the trip on our own.Written 4 January 2025
- lfvfb20160 contributionsWorth doingAuschwitz trip was something I’ve felt the need to do for a long time and even though I thought I was prepared a few bits still upset me. The mine I had no prior knowledge of but as it was a must see thought I’d do it. It didn’t disappoint and I enjoyed it. Our driver Bartek was brilliant, he was friendly and knowledgable and very helpful. The lunch we bought from him was extremely tasty. Would recommend this trip to othersWritten 4 December 2024
- Mamabee19130 contributionsA must go placeIt was an amazing day. The history of this place just makes you so sad but glad I went to visit. We booked a private transfer from krakow. Our hotel did it for us and our driver waited while we did the tour and then brought us back. It was very reasonable at about £120 for 5 of us. We booked the tour separately from the uk. I had read that booking a tour on another website didn’t alway guarantee you would get the time you wanted and some had even been cancelled and didn’t want to take the chance as it was the main reason we were visiting. Our guide was amazing and very informative and took her time even though it was very busy. I would say if you are at all mobility impaired some of it is quite difficult. There is a lot of walking involved both at Auschwitz and Burkenau.Written 4 December 2024
- davidtP8362VG0 contributionsAuschwitz TourThis review is only for the transport to Auschwitz. The operators weren't personable and only cared about getting us there and back, making zero effort to get to know anyone. Skip the lunch boxes, you won't have enough time to eat.Written 3 December 2024
- Rinceoir0 contributionsWell worth the day tripFrom booking the trip to the return to our hotel, the trip was faultless. The communications from the tour operator were very good. On the day, Tomas our driver looked after us very well from advising on our collection time, the process at Auschwitz and on the overall journey. Our guide was very informative & was open to questions.Written 26 November 2024
- D4973WErachaeld0 contributionsFantasticFantastic trip, it was very interesting. The trip was so well organized, couldn't fault a thing. The transport was brilliant, the service was friendly and gave a brilliant lunch for a small extra cost. Worth doing.Written 26 November 2024
- V1770ULpaulam0 contributionsFantasticGreat trip and definitely worth the visit. Driver was a little sharp when I first asked a question which then made the rest of the journey very awkward as I didn’t want to get another sharp reply.Written 26 November 2024
- B4939UJvaleriel0 contributionsA reflective visit.Very moving visit, quiet and respectful atmosphere. Well organised. Group of eight. We were picked up and returned for our hotel and our driver, Pawel was very friendly and helpful. We saw a documentary during our journey which was informative. The guide at the Museum was very knowledgeable. There is no free time except for toilet visits. I definitely recommend the visit.Written 26 November 2024
- JAMES C0 contributionsAuschwitz I and II. Mind blowing!Transport to and fromhotel was excellent . The tour guide was great and very informative. The only negative for me was one I was aware off before. The guide being great , but not enough time that stop and dwell anywhereWritten 25 November 2024
- Woody007470 contributionsLest we forgetThe trip to Auschwitz was so memorable how can human beings treat others like this. I hope school children are taught the history of this and to take the memory with them through life so that it is never allowed to happen againWritten 13 November 2024
- 134lyndsayb0 contributionsHeartbreakingThe most heartbreaking thing I’ve ever experienced, it’s a place I would recommend everyone visit at least once in their lifetime but also recommend people watch a few YouTube videos of the survivors so you you know what your looking at when you go. Amazing day but my heart felt heavy looking at everything left behind. As it was winter it got dark pretty early so was quite haunting going in the bunkers with just your phone flash light on, the last photo I uploaded is when we were leaving and it’s a view I will never forget, I didn’t take photos in the work camp it just didn’t seem appropriate.Written 10 October 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5.0
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BucksBrowns
Bucks, UK18 contributions
Jul 2024 • Family
Picked up on schedule at a nearby hotel. Transfer minibus was comfortable albeit the seats were a bit small/did not have lots of legroom.
Driver was friendly and the video that played on the way was a good introduction. The company was efficient in getting us to the museum with the right tickets, showing us where to go to pick up the official museum guide and where to meet them afterwards.
Was contacted 2 days in advance with details of pickup and offered a lunch package on the next day. We did not take this up. Note the museum only gives around 10 mins break around lunchtime between the two sites, so not much time to eat if you want to.
I think it cost us around £12.50 per person above the museum guide price online, so for the convenience of working out public transport / transfer between sites and where to go to at the museum I would recommend this as a way to go for a guided tour of the Auschwitz.
I guide at the museum (not associated with this company) was good, but we did find the tour was a bit rushed. We would like to have spent more time at the sites and consider some of the things you see. If you are in London beforehand and have time to go to the Imperial War Museum I would highly recommend you go to the holocaust exhibition beforehand. This gives you a lot more background information and personal stories that the tour at Auschwitz gave us.
Driver was friendly and the video that played on the way was a good introduction. The company was efficient in getting us to the museum with the right tickets, showing us where to go to pick up the official museum guide and where to meet them afterwards.
Was contacted 2 days in advance with details of pickup and offered a lunch package on the next day. We did not take this up. Note the museum only gives around 10 mins break around lunchtime between the two sites, so not much time to eat if you want to.
I think it cost us around £12.50 per person above the museum guide price online, so for the convenience of working out public transport / transfer between sites and where to go to at the museum I would recommend this as a way to go for a guided tour of the Auschwitz.
I guide at the museum (not associated with this company) was good, but we did find the tour was a bit rushed. We would like to have spent more time at the sites and consider some of the things you see. If you are in London beforehand and have time to go to the Imperial War Museum I would highly recommend you go to the holocaust exhibition beforehand. This gives you a lot more background information and personal stories that the tour at Auschwitz gave us.
Written 4 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with our service. We're glad to hear that the driver was friendly and that the introductory video provided a useful context for your visit. It's great to know that our team's efficiency in handling the logistics, from ticket procurement to guiding you through the museum meet-up points, contributed positively to your day. We appreciate your feedback and are pleased that the museum guide also delivered a good experience. Thank you for choosing our tour, and we hope to serve you again in the future.
#Auschwitz
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#Krakow
#+48504091617
#whatsapp
#Customercare
Written 5 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stuart H
United Kingdom41 contributions
Apr 2024 • Couples
Although a sad reminder in history, it is definitely worth the visit. There are many tour companies providing this experience, but it is worth doing a bit of ground work to obtain a reputable tour company. Also, book well ahead before your visit as they do get booked up quickly and they also raise the prices nearer the time you want to visit (or sell out!). We booked with a tour company to be picked up at a 'pick up point' as they didn't offer hotel pick up and we nearly didn't find the pick up point in time, so I would suggest to pay extra for a hotel pick up to save a lot of stress. The tour in the museum is well organized with a guide and headphones. You can take photographs in only some areas of the museum as you will be advised. You also need to have photo ID with you to undertake the tour, so ensure you have this with you. The second part of the tour in Birkenau is very open with no trees, so no shade on a hot day (which was the case when we visited) so ensure you have sunscreen, hat etc. There is no shop or café on site but there is a vending machine, but limited and costly so do remember to take food and drinks with you as it is a long day for a full tour (about 7 hrs including travel time for us staying in central Krakow).
Written 30 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rachaelcarla
Hove, UK14 contributions
Jan 2025 • Couples
A Profound and Well-Organized Tour – Highly Recommended
Visiting Auschwitz-Birkenau was an unforgettable and deeply moving experience. The guided tour was exceptionally well-organized, providing valuable historical context while maintaining the respect and solemnity this site deserves. Our guide was incredibly knowledgeable, sharing detailed insights that made the visit even more meaningful.
A special thank you to our transport driver, who was not only professional and friendly but also provided a packed lunch for £12—which was surprisingly good! The small group setting (just eight of us on the minibus) made the journey much more comfortable and personal. We were really glad we chose to pay a bit more for this option, as it allowed for a more intimate and less rushed experience.
Walking through Auschwitz I and the vast expanse of Birkenau was sobering yet essential. The preserved barracks, gas chambers, and personal belongings of the victims made history feel incredibly real. It was an emotional visit, but one that everyone should undertake to truly understand the past and ensure its lessons are never forgotten.
I highly recommend this tour for anyone wanting a well-organized, respectful, and informative experience. Thank you again to the entire team for making this such a valuable and meaningful visit.
Visiting Auschwitz-Birkenau was an unforgettable and deeply moving experience. The guided tour was exceptionally well-organized, providing valuable historical context while maintaining the respect and solemnity this site deserves. Our guide was incredibly knowledgeable, sharing detailed insights that made the visit even more meaningful.
A special thank you to our transport driver, who was not only professional and friendly but also provided a packed lunch for £12—which was surprisingly good! The small group setting (just eight of us on the minibus) made the journey much more comfortable and personal. We were really glad we chose to pay a bit more for this option, as it allowed for a more intimate and less rushed experience.
Walking through Auschwitz I and the vast expanse of Birkenau was sobering yet essential. The preserved barracks, gas chambers, and personal belongings of the victims made history feel incredibly real. It was an emotional visit, but one that everyone should undertake to truly understand the past and ensure its lessons are never forgotten.
I highly recommend this tour for anyone wanting a well-organized, respectful, and informative experience. Thank you again to the entire team for making this such a valuable and meaningful visit.
Written 1 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your heartfelt and thoughtful review. We’re truly honored to hear that your visit to Auschwitz-Birkenau was such a profound and meaningful experience. Our team takes great care to provide tours that not only offer historical insight but also maintain the respect and sensitivity that this important site deserves.
We’re especially glad that the small group setting allowed for a more personal and comfortable experience—it’s wonderful to know that it made a difference in your journey. Your words about the emotional impact and the importance of remembering history mean a lot to us, and we’re grateful you chose to share them.
Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly we’d love to help make your next visit just as memorable! 🩷🤩 ✈️ 🌍
#Auschwitz
#AuschwitzTours
#KrakowAuschwitzTours
#SmallGroupTour
#Krakow
#+48504091617
#WhatsApp
#CustomerCare
Written 2 February 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loz
Birmingham, UK34 contributions
Me and my boyfriend did the Auschwitz-Birkenau Museum Guided Tour during our trip to Kraków in December.
It was such a sad, but eye opening experience which I would recommend everybody to do at some point in their lifetime.
Our driver, Conrad, was absolutely lovely and excellent at his job. He was great to talk to and organised everything brilliantly. Our tour guide (I can’t remember his name but we visited 12th December 2024 early morning, so unsure if anybody could locate him) but he was absolutely fantastic at what he does, he structured the tour brilliantly, was very knowledgeable, super kind and was open to any questions.
We had a great experience on this trip and were blessed with a great driver and tour guide! Thank you so much.
These aren’t negatives at all and didn’t really bother us but may bother some people… we paid around £65 each although seeing people pay as little as £18pp etc. and we were also picked up extremely early at about 7am, however you are made aware of this when booking.
It was such a sad, but eye opening experience which I would recommend everybody to do at some point in their lifetime.
Our driver, Conrad, was absolutely lovely and excellent at his job. He was great to talk to and organised everything brilliantly. Our tour guide (I can’t remember his name but we visited 12th December 2024 early morning, so unsure if anybody could locate him) but he was absolutely fantastic at what he does, he structured the tour brilliantly, was very knowledgeable, super kind and was open to any questions.
We had a great experience on this trip and were blessed with a great driver and tour guide! Thank you so much.
These aren’t negatives at all and didn’t really bother us but may bother some people… we paid around £65 each although seeing people pay as little as £18pp etc. and we were also picked up extremely early at about 7am, however you are made aware of this when booking.
Written 6 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hayley u
England, UK1 contribution
Our driver was excellent and very efficient, but that was when the professionalism ended. Our guide was not the best and in fact kept leaving some of the group behind and when we caught up was already talking about what block or site we were at meaning some of the group missed out. She was very quiet and was hard to hear at times. I definitely would not recommend this tour to others I would say go with another provider as the price doesn’t reflect how good the tour is. My son had been on a previous tour with another provider weeks before and couldn’t believe how much our guide missed out on ours. Even when other groups were at the other sites we never got to go there. My advice is save your money and go with another provider for your tour.
Written 29 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello , Thank you for taking the time to share your opinion. We are glad that you are satisfied with the service provided by our company transportation, driver etc.
Information about Museum Auschwitz should be posted on Auschwitz Museum profile (panstwowe muzeum Auschwitz Birkenau Oswiecim) as they provide the service inside the camps. Please understand that we do not have any influence on guides inside the camps. Everyday we have different guide provide by muzeum. Auschwitz Birkenau Museum is a state owned institution, and in fact due to millions of tourists each year visiting the camps, they have sometimes problems with proper organization. We send your complains there, but no answer usually. I am really sorry for that, but that is the problem of over-visited places sometimes. We would love to change it somehow but it is out of our control. Also please note, tat all the tour companies providing 'tours' to Auschwitz have exactly the same problem. Regards Thomas
Written 29 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula M
1 contribution
Excellent tour experience would highly recommend!
Great communication, picked up from hotel (which wasn’t on the list ) contacted 24hrs prior with pickup time . Messaged 12 hours before offering lunch for approx £12 pp- more than enough food for what you paid, large baguette and plenty of sides+ drinks.
Driver Sławek ensured we were taken through to the main Museum entrance and through security, provided with tickets and all info needed before being introduced to our Tour guide for the museum. Transferred from site to site by driver and taken back to Hotel. Sławek was more than accommodating and couldn’t do anymore for us.
Please book with this company to avoid disappointment when visiting the museum.
10/10 service and made the whole process stress free and allowed for us to really take the museum and sites with no worries.
Thanks for such a fab experience
Great communication, picked up from hotel (which wasn’t on the list ) contacted 24hrs prior with pickup time . Messaged 12 hours before offering lunch for approx £12 pp- more than enough food for what you paid, large baguette and plenty of sides+ drinks.
Driver Sławek ensured we were taken through to the main Museum entrance and through security, provided with tickets and all info needed before being introduced to our Tour guide for the museum. Transferred from site to site by driver and taken back to Hotel. Sławek was more than accommodating and couldn’t do anymore for us.
Please book with this company to avoid disappointment when visiting the museum.
10/10 service and made the whole process stress free and allowed for us to really take the museum and sites with no worries.
Thanks for such a fab experience
Written 5 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your detailed and thoughtful feedback! We're delighted to hear that your tour experience was excellent and that you would highly recommend us. It’s wonderful to know that Sławek provided such outstanding service, ensuring a seamless and stress-free visit from start to finish.
We’re especially glad that the clear communication, hotel pickup, and smooth coordination with your museum guide helped you focus fully on the experience. Sławek will be thrilled to know that his efforts made such a positive impact on your day.
Your kind words and 10/10 rating mean the world to us, and we’re honored to have been part of this meaningful journey.
Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly we’d love to help make your next visit just as memorable! 🩷🤩 ✈️ 🌍
#Auschwitz
#AuschwitzTours
#KrakowAuschwitzTours
#SmallGroupTour
#Krakow
#+48504091617
#WhatsApp
#CustomerCare
Written 6 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole
Nottingham, UK16 contributions
Feb 2024 • Friends
We arrived in Poland the night before our visit, and we got an email to say our tour, that was originally booked for 11am, had been moved to around 6am. We didn't necessarily have an issue with this, but it was very late notice. The bus journey was absolutely fine, we all enjoyed the views of authentic Poland, and saw more than just the main Krakow area which was great, the trip was around an hour and a half.
The tour itself was brilliant. It was roughly 7 hours long, and for the entire duration, none of us spoke to each other. We was so engrossed in the information being given. You get handed a headset, and the tour guide wears a microphone, so nobody was fighting to be at the front of the crowd. Some of the rooms were so moving, and a lot of the areas you are not allowed to photograph, so there are some areas that you cannot see, unless you go.
We did have to pack lunch, which was fine! However, it seemed some of those in our group were not aware of this, I will admit, it was very easy to miss where it stated on our booking that there is nowhere to purchase food and/or drinks.
Also, we did roughly 20,000 steps, so make sure you have comfortable shoes on!
Overall, I am grateful for the experience, and would recommend it to anyone interested in the history of Auschwitz.
The tour itself was brilliant. It was roughly 7 hours long, and for the entire duration, none of us spoke to each other. We was so engrossed in the information being given. You get handed a headset, and the tour guide wears a microphone, so nobody was fighting to be at the front of the crowd. Some of the rooms were so moving, and a lot of the areas you are not allowed to photograph, so there are some areas that you cannot see, unless you go.
We did have to pack lunch, which was fine! However, it seemed some of those in our group were not aware of this, I will admit, it was very easy to miss where it stated on our booking that there is nowhere to purchase food and/or drinks.
Also, we did roughly 20,000 steps, so make sure you have comfortable shoes on!
Overall, I am grateful for the experience, and would recommend it to anyone interested in the history of Auschwitz.
Written 18 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leanne D
2 contributions
Oct 2024 • Family
A heavy and harrowing experience, but a tour done with such insight and respect. Gregory the tour guide was great, but he was a bit hard to hear at the second camp, as they don’t provide headsets during this part of the tour. So this is just something to keep in mind if you are hard of hearing.
The transfer was on time and seamless, and a great value lunch was provided at a small additional cost. The only thing I would note is that they didn’t properly explain that everyone needed photo ID to get into the camps. Luckily, we all had photo ID with those but this could’ve easily ended up with one of us not being able to get in.
Overall, it was a fantastic experience and a piece of history everyone should visit if they can.
The transfer was on time and seamless, and a great value lunch was provided at a small additional cost. The only thing I would note is that they didn’t properly explain that everyone needed photo ID to get into the camps. Luckily, we all had photo ID with those but this could’ve easily ended up with one of us not being able to get in.
Overall, it was a fantastic experience and a piece of history everyone should visit if they can.
Written 2 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott F
3 contributions
Nov 2023 • Couples
We cannot thank and appreciate enough how well organised this trip was. Our communication with the organisers Thomas and Maciej around pick up times and location was brilliant and the coach travel to Auschwitz-Birkenau was comfortable at around an hours travel, with our pick up being at 07.15am. On arrival we were informed of the entry process and what was required around security at the entrance of Auschwitz Camp One. We then met our English speaking guide Natalia, who was extremely knowledgeable about the unimaginable atrocities committed at Auschwitz-Birkenau, but above all she was a very friendly and pleasant guide who provided a warmth, in what was a very somber and humbling atmosphere.
The day was split into two parts with a tour around Auschwitz Camp One/Museum in the morning and Auschwitz Camp Two after lunch. A lunch bag was provided at a very reasonable cost of 50zl each (just under £10) which included a baguette, crisps, croissant, chocolate, fruit, fruit juice and a bottle of water. We were then dropped back at our original pick up point around 2.45pm.
Auschwitz-Birkenau is something that should be experienced by everyone and we wouldn’t hesitate to recommend this trip and it’s organisers to others. We will never forget it.
The day was split into two parts with a tour around Auschwitz Camp One/Museum in the morning and Auschwitz Camp Two after lunch. A lunch bag was provided at a very reasonable cost of 50zl each (just under £10) which included a baguette, crisps, croissant, chocolate, fruit, fruit juice and a bottle of water. We were then dropped back at our original pick up point around 2.45pm.
Auschwitz-Birkenau is something that should be experienced by everyone and we wouldn’t hesitate to recommend this trip and it’s organisers to others. We will never forget it.
Written 21 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madeleine H
1 contribution
Feb 2025 • Couples
Amazing poignant experience. If you're visiting Krakow, it is well worth going to Auschwitz. Our tour guide was extremely knowledgeable and painted a real picture of what the camps were like.
We purchased the lunch add on but I recommend taking a snack (which you can leave in the car and eat during the 15 minute break between visiting Auschwitz I and II) which would be cheaper. Our driver was great and everything was communicated to us beforehand in a timely manner.
We purchased the lunch add on but I recommend taking a snack (which you can leave in the car and eat during the 15 minute break between visiting Auschwitz I and II) which would be cheaper. Our driver was great and everything was communicated to us beforehand in a timely manner.
Written 8 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi do you have to wait in line for your tickets or is this sorted for you?
Read on some trips - skip the line.
TIA
Written 10 February 2025
You can do it yourself & queue but if you book the guided tour that we did our driver had preordered them & was only a few minutes collecting. As soon as we had them we were through
Written 13 February 2025
Hi do you have to wait in line for your tickets or is this sorted for you?
Read on some trips - skip the line.
TIA
Written 10 February 2025
Can you just visit Auschwitz but not visit Birkenau?
Written 22 October 2024
Yes. Go for the earliest time otherwise the queue can be really long. It gets very busy. Comfortable shoes a must.
Written 27 October 2024
How much walking is involved? I'm travelling with someone who struggles to walk for long periods.
Written 22 September 2024
Our tour guide was walking at quite a quick pace and there was a lady with a walking stick in our group who found it difficult to keep.
Auschwitz is quite a walk from the visitor centre which is where you arrive and the main entry is there. They do check passports at this entry point. Most of the
exhibits here are in the buildings involving going up and down stairs. My husband has a foot issue and found it hard going.
Birkenhau is a 3.5 kilometer walk around the camp on rough surfaces we did see someone fetch a wheelchair for a group that were going round ahead of us.
We went at the end of April and temperature was 27° and full sun we found it very hot so would advise checking the weather before you go and take good walking shoes/boots as if wet it can be muddy and plenty of drinking water.
We were picked up at 7.00am and dropped back at our hotel just after 2.00pm. There is a 30min break between the first camp and transfer to the second camp.
Written 23 October 2024
How long is the tour of Auschwitz itself? Is it the 3.5 hour long tour and the other time is for transfer? Or is it a 7 hour long tour?
Written 10 August 2024
Auschwitz + Birkenau is about 3.5 hours, the rest is transfer and wait time.
Written 24 October 2024
Best to get picked up by the coach when you book , I paid 190zloty coach picks you up from Pawia 18
Written 11 September 2024
Is it possible to organize a german audioguide for this tour? We want to book the tour with this company, but one person‘s english is not good enough for an english Tour.
Written 26 August 2023
Hi, is it possible to organize a german audioguide? We want to book this tour, but one person‘s english is not good enough for an english guided tour. Regards
Written 26 August 2023
Hi,
I’ve booked this trip for next Wednesday (first time).
We’ve not heard anything about where we’re meeting /what time.
When will I hear?
Many thanks
Written 13 July 2023
Do they pick up from Metropolo by Golden Tulip or will I have to go to another place?
Written 5 April 2023
The best thing to do is to contact your company. They are usually very responsive. If they are not, use a different one- there's a lot of competition.
Written 29 August 2023
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