I am really unhappy with the tickets we purchased from the cruise terminal in Malta.  We felt both lied to and deceived.  We were told by the saleswoman in the terminal that the buses run all day and that we could easily take the yellow line to see the Mdina and the red line to see the blue grotto, all in this would be 3 hours. When we got on the bus we were held there for at least 20 minutes as the salesman wouldn't let the bus leave as it was easy to see he was receiving commission for every ticket sold.  This was particularly clear when he got mad and started yelling at patrons bc the walked of the bus due to it being overcrowded. Sadly we found out too late as we were lucky enough to catch the 4ish pm yellow bus at Mdina.  Little did we know this was the last bus and we would have been stranded had we missed this bus.  It was on this bus that we inquired about catching the red line at the port, only to be told the buses are done for the day and 4pm is the last bus.   How deceiving are the sales people who lie and omit important information just to make a sale.  Ive been on hop on hop off in Barcelona, Madrid, London and Rome, these buses ran well into the evening giving you options to see many different sights. I would never advise anyone to use this service in Malta, hour a personal taxi for the same price for a family of 4 and you will get to see the sights that you are interested in....

An absolute nightmare. The staff are very unhelpful. Where we pick up the bus, Malta Sightseeing also have a stop and rep there. When we got there we asked if this was the correct place which is was. The City Sightseeing Rep left his post to get food and drinks for himself and the Malta Sightseeing Rep at which point a bus turned up. We went to get on and the Malta Sightseeing Rep said is was not ours. Turns out it was! When the next bus came we were told our tickets were not valid but were for the other bus we were told was not ours. The City Sightseeing Rep came back he said that the bus had been and gone. We explained that we were told but the other rep it was not for us and he just shrugged his shoulders. Basically couldn't care less. We killed some time and got the later one but lost a lot of time out of our day. This was for the South route and we went to Marsalokk (lovely place). The following day (we had a 3-day pass purchased before we went through "I See Malta") we went to get the North route bus as we wanted to go to the Aviation Museum and Aquarium. The bus did not stop for the Aviation Museum so when we arrived at Ta'Qali Crafts Village, I asked the driver and he said the road was closed so could not get down there. No one advised us of this. Again, the Rep at our stop did not mention anything. We stayed on for the Aquarium but were told to get off at Mdina and wait for another bus as he was changing to the Yellow Route (whatever that was!). No advice given on how long to wait for the next bus. No safe place to wait. We ended up paying 20 Euro to get a taxi to the Aquarium. Aquarium great. Due to the issues with the buses, after the Aquarium, we got a taxi back to our hotel with then cost 35 Euro. So 55 Euro out of pocket plus tips. Advise to use Public Transport (bus service is good) and/or download Bolt/Uber apps. Normal taxis are very expensive. Stay away from Hop on, Hop off as the staff really do not care and have a bad attitude.

Poor commentary, no guidance or interaction as no staff. Driver was good a driving. I have used this company in many other cities around Europe and this is by far the worst

Looking at other reviews, I would say that we had a relatively positive experience compared to some! The drivers are skilled at getting the buses round very tight corners and narrow streets and yes, they do drive quickly at times, so hang on! They do their best to keep to schedule, but this can be impossible at times due to traffic and bad parking. The problem is that 45 mins is not enough time to spend at many of the stops, but if you stay for an hour and a half you really limit the number of stops you can make to ensure you get the last bus to the ferry. The other issue is that there are no real queuing systems at the busier stops (Yes, I’m British and we’re obsessed with queuing!). This means that everyone tends to rush at the bus when it arrives, clamouring to get on first. We were given headphones, but they didn’t seem to work. Not the biggest issue for us, but could be for some. Anyway, we found one of the drivers very entertaining with his ‘commentary’ on the atrocious traffic in Victoria. Was it worth €20 each? Not really. I should’ve done more research of the places I needed to visit and used public transport instead.

Paid for a North travel tour for two - 60 Euros. No info as to when the busses run from any stops - no timetables apart from when the first one goes from its first stop miles away from anyone in a main city. Get onto a bus eventually and get to a terminus of sorts. Only through other people asking did we find out that we were on the South bus, no one from the bus driver or any representative told us anything until other people started asking questions as to which bus to use etc. If we hadn't done anything we would have been on there wrong bus altogether. We eventually found the right bus for the North journey (a one way trip around the northern section, note one way for later). We travelled along listening to the info about sights we could see, although we were either on the wrong road, at the wrong place or that the info is out of date as new buildings looked to have been built in front of the older views that the audio was describing, so pointless. Got to Mdina where we stopped to look about, told to be back for the next bus in an hour to carry on the journey. So off we got, looked about and returned in an hour. A bus turns up around the right time, so we get to the driver who was dealing with many people all trying to get on to ask is this the right bus for Blue North (the ticket we had bought) to which he hastily said yeah yeah just get on... he was a tad flustered with people trying to get on. We travel a fair distance to when I notice us heading back to Valetta. Now this is a one way journey around Malta. No where does it state about a return from Mdina. However once the bus finally stops in the centre of Valetta I was told that it was the Yellow line (which according to their website doesnt even go to Mdina). This was now 4 or so hours into the day and we are back at Valetta having seen Mdina and nothing else. I could get back on another bus but id have to wait 45 mins, then travel the 90 mins or so to Mina to carry on the rest of my journey meaning without getting off we would be getting back home by 7pm. This means no getting off so the point of a hop on/off bus is null & void. All staff members at the Valetta terminus couldn't care less about the situation, and the driver flat out refused t take any issue with the fact he told us wrong info. Complaining to the company comes back with you used the ticket so were not compensating you even though we didn't give the full service. Avoid at all costs. Poor service, Poor instructions, confusing set up and terrible audio guides mean you would be better off getting a different company or just a local bus around the locations (2.50 Euro for two hours travel opposed to 30 euro for this lot).

It was pretty good. Sadly the exact time schedule is only available once you purchase the tickets, so we had to go to Sliema.

When we arrived at the harbor of Gozo we were met by a very passive aggressive woman who sold us tickets to the hop on hop off bus. She was very persistent but it worked, at least it sounded good. After having bought 2 tickets her colleagues followed us and tried to sell us the same tickets, we even told them that we already bought tickets. The bus ride offered great views but both drivers we rode with should not be allowed to drive, it was a reckless and bumpy ride. There was an audio tour guide that we got headphones to listen to, worthless. Either the mumbling voice were not in sync with the bus driver or it was just incoherent info, also the “facts” about the “worlds biggest dome” and the “worlds first temples” are just ridiculous when you know the real facts. Their tactic was to stop under the sun for 5-15 minutes and try to force you to buy water. It was overall horrible from start to finish, take an Uber/Bolt or take the local bus instead.

Had a lovely time on the red hop on hop off bus in Gozo. Great way to see the island . The driver managed to negotiate some very tight turns and small streets very well . We got off at Victoria had a little look round all the little shops and streets. Popped in a little cafe and had a drink . The commentary was very informative and is a great way to see the island and learn a bit about its history . Bus came on time would recommend this tour

Terrible organisation, no staff at key points and if you believe that they run buses every 30 minutes then you will also believe in the tooth fairy and the Easter bunny. I strongly recommend going with the local Malta Sightseeing company as they had many more buses and staff while we were fighting to get on this bus. Very disappointing.

Well it’s one way to see the island fully doing both routes BUT - no aircon downstairs - it was SO hot - & I think the bus 2as last cleaned in the 1990’s 😳 I still haven’t been able to scrub the dirt marks out of my clothes. To say it was grime-laden does not do it justice - blechhhh. The driver was a sweetheart though & regardless of the schmootz, we saw a lot.

Not a great deal to see and do on Gozo and with our timetable only 3 stops allowed as you need to be back on the boat for 4pm, some is quite boring and no really a scenic place to visit, the promise of nice comfortable seats on the boat..well there were no seats left for the return journey as it was packed, not ideal. The bus at Malta taking us back to the hotel took ages, overcrowded and the roads are very busy. I’d take a bolt taxi around town if I was to do it again

Long waits between buses, not many places to hop off, missed a lot of what we were seeing because the narration was either nonexistent or difficult to understand.

We used the bus after getting the highspeed ferry from Valletta to Gozo. It provided the perfect solution to getting a group of 6 around the island without costing too much. The rep gave us the group discount, meaning we paid 15 euros each instead of 20 euros. We got the opportunity to have separate tickets so we were not required to do exactly the same if we didn't want to. The bus gave use the change to see everything we wanted all over the island.

this was so boring, over crowded, too long and very little commentary. the traffic is bad and the roads do not accommodation buses so lots of waiting and turning Theres not a lot to see - its all more of the same and not interesting at all.

I got off at stop number 5 to see the market which was pleasant, and then waited for the bus after 45 minutes as suggested (the market took 20 minutes tops so not much to see), and the bus drove past me, I stuck my hand out in case and the driver looked straight at me as he drove past, meaning I would have had to wait another 45 minutes. I decided to spend more money getting a taxi to catch up with the bus, at which point that bus was 35 minutes late, I had to be somewhere so got another taxi and decided to not continue with the hop on hop off as it was proving too stressful. The person i was with rang to see where the bus was and they said it was stuck in traffic but the other bus company was right on time. I also saw no traffic when I was in the taxi. Complete waste of money for the 20 euros for one 15 minute bus journey to a small market, and as a solo female traveller, tiring and upsetting. Awful