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Silverine D wrote a review Jan 2020
Sydney, Australia11 contributions1 helpful vote
Wont be forgetting this tour for a while. Travel time was pretty good. Tour guide was informative and friendly. The stop in Interlaken was (I felt) a bit pointless as there was not much to do... especially if you were not interested in shopping for watches or chocolate! However
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Gerald C wrote a review Jan 2020
Naples, Florida30 contributions10 helpful votes
The pros: great views as we had a wonderfully clear day; 5 stars for this part of the tour. The cons: although we paid more than $500 for the english tour, we were put on a massive 2-decker bus that was mostly the Chinese tour. In addition, we were picked up in Lucerne, but
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Date of experience: December 2019
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Response from Best-of-Switzerland, Leiter Gästebetreuung at Swiss Alps Day Trip from Lucerne: Jungfraujoch and Bernese Oberland
Responded 3 Jan 2020
Dear Gerald C, It has been our pleasure to welcome you on our tour to Jungfraujoch – Top of Europe from Lucerne on the very last day of 2019. We are happy to hear that you enjoyed the stunning views despite the various aspects mentioned. As Jungfraujoch is one of the most popular attractions in Switzerland, we conduct our daily tours bilingually in English and Spanish or Mandarin, which is highly appreciated by many of our non-English speaking guests. Our tours bring together a wide variety of nationalities and cultures, with Chinese guests accounting for a much smaller share than English-speaking guests. As all information is shared in both languages equally, it has hardly ever led to negative feedback until today. The merging of groups allows us to offer our tours not only from Zurich, but also from smaller destinations with lower guest numbers such as Lucerne and Interlaken. As we allocate our seats on a "first come, first served" basis instead of fixed allocations, your desired seat may no longer be available when boarding the bus. We are sorry to hear that you have missed the information shared on the train ride up to Jungfraujoch and will certainly follow up your feedback with your tour guide directly. While it is not possible to share information over the speakers during the train ride, our experienced tour guides are instructed to go through the wagons and to answer individual questions from our guests. To enjoy a more personalized service, we recommend booking one of our small-group tours with a maximum of 16 passengers or even a private service. We regret to hear that you felt that the tour was not worth the money and hope that we can convince you of the opposite on one of our private or regular tours on your next visit to Switzerland. Best regards, Best of Switzerland Tours
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Journey825630 wrote a review Nov 2019
4 contributions
AWESOME!! First time group tour. Was good being apart of opposed to solo. Organized, well informed , beautiful scenery. I’d do it again . Thank you!
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Date of experience: November 2019
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Rteichman wrote a review Nov 2019
Chelem, Mexico31 contributions9 helpful votes
On the way to the main attraction jungfrau, we were told it was closed due to hurricane winds. The tour company immediately changed the itinerary to a lower mountain which was experiencing great weather. We saw jungfrau in the clouds, which means even it was open we would not
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Date of experience: November 2019
3 Helpful votes
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csakshaya wrote a review Nov 2019
14 contributions1 helpful vote
+6
We were very hesitant about booking this one since it's quite an expensive tour but now, we have no regrets. From Lucerne, it was an air conditioned, comfortable bus that took us to Grindelwald. We stopped for a few minutes in Interlaken. The guide will tell you that you can
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Frequently Asked Questions about Swiss Alps Day Trip from Lucerne: Jungfraujoch and Bernese Oberland