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Bike Rental in the Poconos provided by Pocono Bike Rental

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Bike Rental in the Poconos

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Recommended by 84% of travellers
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From
US$19.95
Date
2 adults
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Overview
Important Information
Duration
24h
Inclusions
  • Use of bicycle
Exclusions
  • Hotel pickup and drop-off
  • Guide
  • Shuttle Services
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Additional Info
  • Confirmation will be received at time of booking
  • Call to confirm Bike type Availability and Shuttle scheduling BEFORE booking.
  • Children must be accompanied by an adult.
  • All passenger heights MUST be advised before time of booking.
  • Please include your email address as well your phone number with your reservation.
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • No heart problems or other serious medical conditions
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 6 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
132Reviews
3Q&A
Traveller rating
  • 104
  • 6
  • 0
  • 4
  • 17
Traveller type
Time of year
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Popular mentions
Keila L wrote a review Jul 2020
1 contribution
Very unprofessional,sarcastic,and horrible customer service. This guy is running his business by himself taking phone calls,making reservations , picking up people in a van to take up to the trails has no one helping him thus making him grumpy and a horrible business owner. We
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Date of experience: July 2020
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elizabethdV81EZ wrote a review Jul 2020
Georgetown, Delaware84 contributions20 helpful votes
Tom is a hard-working business person who is making a memorable Poconos biking experience available to everyone. My tips to make it go smoothly- * Be on time. If you don't know exactly where it is, check it out beforehand. Arrive 15 minutes early. * Take plenty of water in
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Response from Tom W, Owner at Bike Rental in the Poconos
Responded 1 week ago
Thanks Elizabeth! Another great review of our business, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service! We are so glad you were 5 STAR pleased with your time here in the great outdoors of the Poconos! The service you speak of is why we are the #1 Attraction, Bike Rental and Outdoor Adventure Company in the White Haven, Jim Thorpe, Poconos area! From all of us here at PoconoBikeRental.com, we would like to sincerely thank you for biking, rafting, hiking or playing disc golf with us! It’s not always easy to get up and go for on an outdoor adventure, but we’re so glad you decided to do so. We appreciate you taking the time out of your day to write this great review. It helps our small business exponentially. We can promote our business all we want, but your testimony is what truly speaks volumes to future guests. We are also very glad you enjoyed the beautiful Lehigh Gorge and the surrounding Poconos Area! Please do come back and see us soon, bring more friends, and remember, your now a returning customer with us, so sign up for our Poconos VIP Insider Newsletter and get your VIP Pricing next time! For more useful Poconos Vacation planning information, deals and packages please visit our social media pages and website at: PoconoBikeRental.com. Enjoy, Enjoy the great Pocono Outdoors! We appreciate you! Sincerely, Tom Williams, Owner, Pocono Bike Rental, Peace and happiness!
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Bernard L wrote a review Jul 2020
1 contribution
Overall it was a great experience. Lehigh Valley George is a beautiful place you won’t regret visiting. The owner of the company is a local guy trying to bring good to his town, when your done with your ride try grabbing some grub in town to help support the locals. The trail
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Date of experience: July 2020
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Response from Tom W, Owner at Bike Rental in the Poconos
Responded 1 week ago
Thanks Bernard! Another great review of our business, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service! We are so glad you were 5 STAR pleased with your time here in the great outdoors of the Poconos! The service you speak of is why we are the #1 Attraction, Bike Rental and Outdoor Adventure Company in the White Haven, Jim Thorpe, Poconos area! From all of us here at PoconoBikeRental.com, we would like to sincerely thank you for biking, rafting, hiking or playing disc golf with us! It’s not always easy to get up and go for on an outdoor adventure, but we’re so glad you decided to do so. We appreciate you taking the time out of your day to write this great review. It helps our small business exponentially. We can promote our business all we want, but your testimony is what truly speaks volumes to future guests. We are also very glad you enjoyed the beautiful Lehigh Gorge and the surrounding Poconos Area! Please do come back and see us soon, bring more friends, and remember, your now a returning customer with us, so sign up for our Poconos VIP Insider Newsletter and get your VIP Pricing next time! For more useful Poconos Vacation planning information, deals and packages please visit our social media pages and website at: PoconoBikeRental.com. Enjoy, Enjoy the great Pocono Outdoors! We appreciate you! Sincerely, Tom Williams, Owner, Pocono Bike Rental, Peace and happiness!
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Greg Fellerman wrote a review Jul 2020
Philadelphia, Pennsylvania6 contributions
+1
This is our second trip with this company and the service was excellent!! Timely pickup and exceptional help with bikes and providing information. I also forgot my helmet and the owner met up with me to deliver it!! Can’t ask for more!!! HIGHLY RECOMMEND!!!
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Response from Tom W, Owner at Bike Rental in the Poconos
Responded 2 weeks ago
Greg, Thanks for the great review of our business, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service! We are so glad you were 5 STAR pleased with your time here in the great outdoors of the Poconos! The service you speak of is why we are the #1 Attraction, Bike Rental and Outdoor Adventure Company in the White Haven, Jim Thorpe, Poconos area! From all of us here at PoconoBikeRental.com, we would like to sincerely thank you for biking, rafting, hiking or playing disc golf with us! It’s not always easy to get up and go for on an outdoor adventure, but we’re so glad you decided to do so. We appreciate you taking the time out of your day to write this great review. It helps our small business exponentially. We can promote our business all we want, but your testimony is what truly speaks volumes to future guests. We are also very glad you enjoyed the beautiful Lehigh Gorge and the surrounding Poconos Area! Please do come back and see us soon, bring more friends, and remember, your now a returning customer with us, so sign up for our Poconos VIP Insider Newsletter and get your VIP Pricing next time! For more useful Poconos Vacation planning information, deals and packages please visit our social media pages and website at: PoconoBikeRental.com. Enjoy, Enjoy the great Pocono Outdoors! We appreciate you! Sincerely, Tom Williams, Owner, Pocono Bike Rental, Peace and happiness!
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Disgusted wrote a review Jul 2020
1 contribution
I attempted to rent a bike for myself. I know that I can't rent the economy bike because I'm a single person but the descriptions for the other bikes don't mention a minimum amount of people for a rental. So I call White Haven to inquire about a single person, same day rental
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Date of experience: July 2020
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Response from Tom W, Owner at Bike Rental in the Poconos
Responded 2 weeks ago
We are so sorry to hear this, Here at PoconoBikeRental.com, we work very hard to give each and every customer a good experience. Sometimes, however, being such a small business we can fall short of both our personal expectations and the guests’. This is why we want you to visit our website, educate yourself about what we do, how we do it and then call us only with a few questions about availability etc. and keep the booking process short and sweet. However it seems evident that last minute bookings (which the entire tourism industry frowns upon) are becoming more the norm which frankly isn't something we want to condone let alone entertain. With that being said, you have to expect last minute requests will naturally get less than available customer service and reservation times. So when we tell you we simply can't book the way you want to and you have to book the way we want you to we are going to do either of 2 things; either charge you accordingly for the extra service last minute if possible or tell you we simply cannot do business with you at this time. It's our right to do that. We have the right to refuse service to anyone who is acting belligerent to us on the phone, asking to pay in person, take more people than our shuttle capacities or asking for things outside the scope of our service profile that could jeopardize our business license. These new COVID Guidelines mandated by the state are not to be messed with. Our excellent customer service for our VIP guests we choose to serve over you is why we are the fastest growing outdoor adventure company in the Poconos and are #1 here on TripAdvisor receiving a certificate of excellence every year since our 2nd year in business. We are truly sorry you felt our services were not what you expected or desired of us, to thoroughly extend our apologies, we would like to grant the person who wrote this review the ability to do business elsewhere since we simply cannot meet your unrealistic expectations. We know this does not fix everything, but we hope you accept our apology and do not let this effect your love of biking! Enjoy enjoy the great outdoors of the Poconos! Our Sincerest Apologies, Tom Williams, owner, PoconoBikeRental.com Peace, love and happiness...
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Pocono Bike Rental
00
Poor customer service received from Tom
Tom was VERY RUDE TO ME!!! He hung up the phone on me after I tried explaining that I misunderstood online reservat
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Jchasse
00
Rafting is Not taking COVID seriously
Everything was great except the way they are handling COVID. Nice rafts and people but lack of organization and cl
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nquigg
00
Bikes Shuttled
Booked an 11:00am shuttle online for Wednesday. At 7:00am on Wednesday, I happened to read an email sent the night
Read more
cupcake1919
00
Excellent service
Tom was very helpful. From making the same day reservation to delivering our bikes to the trail was A+++
Read more
Trip753967
00
Glad we Made it!!
Sept 7, 2019 -- Driver was a bit gruff but that can be overlooked...what can't be overlooked is feeling unsafe in t
Read more
Bob4946
00
Bike Shuttle to Whitehaven 10/24/19
Trailer for bikes does not have a rack, bikes are leaned against each other and budgie together. The day we were
Read more
Bopp8811
00
We’ll be back!
Tom does a great job giving the exact location for pick-up/drop-off. He’s entertaining during the shuttle sharing h
Read more
SaKp7
00
Worth the price!
Friendly, timely and very careful with protecting the bikes for transport. We would use them again!!
Read more
KatherineF1271
00
Great service
Shuttle was right on time. Directions were very clear and easy. We had a fantastic bike ride from White Haven down
Read more
Marilyn M
00
Professional and cheerful service.
The rental was easy. Parking for the shuttle was convenient. Transfer was timely. Thank you for an enjoyable day!
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lehighton
00
Great bikes - great service
High quality bikes, knowledgeable commentary on the shuttle ride, thorough instructions, and an attention to detail
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CBrinn
00
Enjoying the ride!
We used PBR to transport us to the trail along the Lehigh River. The logistics were simple and Tom picked us up as
Read more
Inspiration29665
00
Tom & Pocono Bike Rental is our FAV!!!
This was our first time on the trail and we opted for the 26 mile trek from White Haven to Jim Thorpe and it was ab
Read more
Careyannbartoo
00
Best bike tour evvvvveeeerrrr
I have visited pocono bike rental several times and tom, has been NOTHING but amazing....he is there when u need hi
Read more
Rose M
00
September 29
Excellent service and communications- + beautiful weather, great Fall foliage --easy effort bike trail 28 miles
Read more
Key Details
  • Duration: 24h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
Why Book on Tripadvisor?
  • Reserve Now & Pay Later
  • Free Cancellation up to 24 hours in advance
  • Low Price Guarantee
  • No Booking Fees
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Frequently Asked Questions about Bike Rental in the Poconos