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Private Arrival Transfer from Toronto Pearson Airport YYZ - with unbiased reviews

Private Arrival Transfer from Toronto Pearson Airport YYZ

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From
€61.26
per group (up to 3)
Date
2 adults
Options
Low Price Guarantee
Overview
Important Information
Duration
45m
Inclusions
  • Meet-and-greet service
  • Professional driver
  • All taxes
  • Fuel surcharges
  • Non-airport fees
Exclusions
  • Tolls (if taken)
  • CAD$15.00 airport fee
  • Gratuities
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Additional Info
  • Confirmation will be received at time of booking
  • Voucher will be received at time of booking
  • The duration of transfers is approximate; the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase and 1 SMALL carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions; please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
  • Wheelchair accessible; please advise at time of booking if wheelchair assistance is required
  • International arrivals: Your driver allows a waiting time of up to one hour; after that, you will be charged a convenience fee. Major credit cards are accepted and receipts are provided upon request
  • Child seats are required for children 8 and under by law and are not provided by the local supplier
  • Price is per person, based on three passengers per sedan or five per minivan
  • Not wheelchair accessible
  • Service animals allowed
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This is a private tour/activity. Only your group will participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
118Reviews
0Q&A
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Steve B wrote a review Aug 2019
7 contributions1 helpful vote
The confirmation phone call before hand did concern us a bit as they were not very confident about the pick up details. Once we got off the.plane we went to the desk and showed our paperwork to the lady on the desk as instructed. She was not very complimentary about the
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Response from Departure66726351517, Manager at Private Arrival Transfer from Toronto Pearson Airport YYZ
Responded 14 Aug 2019
Dear Customer, We appreciate the positive review, as well as the fact that you took your time to write these comments. We hope you will continue to use our services in the future, as we'll continue to provide you with the best service possible. Sincerely, Carmel Team.
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Khosrow T wrote a review Jul 2019
1 contribution
We arrived in airport 45 minutes late, and our luggage was delayed also. I spoke to the companies agent and explained the situation. By the time we got to the driver, after waiting about 15 minutes, he showed up and demanded additional $50 more than what I had already prepaid.
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Date of experience: July 2019
Response from Departure66726351517, Manager at Private Arrival Transfer from Toronto Pearson Airport YYZ
Responded 11 Jul 2019
Dear Khosro, We apologize for the inconvinience and for the driver behaviour. You can file a complaint with us, via our website at: www.carmellimo.com, please choose "Customer Care" and "Report An Issue". We will be glad to look into this issue and a live person will get back with you. Sincerely, Carmel team
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wickedduo wrote a review Jul 2019
Winnipeg, Canada116 contributions67 helpful votes
We were offered a Cadillac Escalade and private driver from our hotel which was at the Hilton Toronto. The ride only cost $65 and the driver and vehicle were top notch. This is the way to travel.
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Date of experience: July 2019
ReviloVento wrote a review Jun 2019
2 contributions
Please kindly return my payment for my paid service below as reference. Confirmation #: 1101927294 Booking Reference #: 698943718 My booking was cancelled because of some delayed at the airport. I called but unfortunately in any way no one help me or recieve any help from them.
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Date of experience: June 2019
Response from Departure66726351517, Manager at Private Arrival Transfer from Toronto Pearson Airport YYZ
Responded 1 Jul 2019
Dear Sir/Mam, We apologize for the inconvenience. You can file a complaint on our website at: www.carmellimo.com, or you can call our 24/7 call center and we will be glad to look into the issue, and resolve it. Sincerely, Carmel Manager
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Ann B wrote a review Jun 2019
2 contributions
I followed the instructions I was given, and went to where I was supposed to be. my information was not where IT was supposed to be. I was given a number and the person on the phone tried to get me to go to the right spot. The spot I was standing in! Once they were called, they
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Date of experience: June 2019
Response from Tourist07293210059, Director of Sales at Private Arrival Transfer from Toronto Pearson Airport YYZ
Responded 20 Jun 2019
I apologize for the problem you encountered about the pickup location. The Pearson Airport can be a bit confusing in where to meet the driver. We will try to do more to make that pickup information more clear.to our customers.
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Read 112 more reviews on Viator
Key Details
  • Duration: 45m
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English
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