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Tulum And Cenote Tour From Playa Del Carmen provided by Cancun Bay Tours

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Tulum And Cenote Tour From Playa Del Carmen

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
  • You'll get picked up
    See Important Information for details
  • 1
    Tulum Archaeological Site
    Stop: 60 minutes - Admission included
    See details
  • 2
    Cenotes Casa Tortuga Tulum
    Stop: 90 minutes - Admission included
    See details
Important Information
5–6 hours
  • Professional guide
  • Hotel pickup and drop-off
  • Entry/Admission - Tulum Archaeological Site
  • Entry/Admission - Cenotes Casa Tortuga Tulum
  • Alcoholic drinks (available to purchase)
  • Drinks
  • Food and drinks
  • Gratuities
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Additional Info
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Dress code is smart casual
  • Most travellers can participate
  • This tour/activity will have a maximum of 18 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 2
  • 2
  • 1
  • 0
  • 1
Traveller type
Time of year
Popular mentions
Adam C wrote a review Feb 2020
New York City, New York6 contributions3 helpful votes
I was only in Mexico for a few days with some friends, and while I don't usually go on guided Tours I thought the Tulum/Cenote/Coba trip sounded fun. It turned out to be the best day I had in Mexico (after days of sailing, fishing, and sipping Mezcal). Tania our guide was
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Date of experience: February 2020
1 Helpful vote
Response from redessociales_gg, Community Manager at Tulum And Cenote Tour From Playa Del Carmen
Responded 2 Mar 2020
Hello Adamclmt! Thank you so much for writing this lovely review. We are so delighted to read that you enjoyed your tour and the company of our guides. Thanks so much for your comment, we’ll see you soon on the next adventure!
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Cassie W wrote a review Apr 2019
1 contribution
Tulum was amazing, awesome experience. The cenote was not a cenote and was equivalent to a pond or lake in the US- very disappointing.
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Date of experience: April 2019
Response from customerservicemex, Director de Relaciones con Clientes at Tulum And Cenote Tour From Playa Del Carmen
Responded 23 May 2019
Thank you so much for taking the time to share your comments. We are pleased to know that you were happy with certain aspects and we are taking note of your observations to improve in the future. Your opinion is valuable and will be shared with management area.
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1235333 wrote a review Jul 2018
Falls Church, Virginia1 contribution1 helpful vote
It was our last day in Playa Del Carmen, and we wanted to see Tulum and a cenote. We booked on Viator to purchase this trip (gave them well over 24 hours notice). We got a confirmation email saying that the pick up times fell between 6:50-7:30am, and that we would get an email
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Date of experience: July 2018
Response from CancunBayTours, Community Manager at Tulum And Cenote Tour From Playa Del Carmen
Responded 31 Jul 2018
Hi! We apoligise for this inconvenience, we'll check what happened. Could you give us more information please, your ticket number and your name in order to we'll review the mistake. We'll wait for your answer, thank you.
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Andy M wrote a review Feb 2018
Stratford, Canada15 contributions2 helpful votes
Great day. Very efficiently handled by tour guides David and Chepe and driver Carlos (who had torrential rain to contend with on the return). Good lunch included. Tour guides very knowledgeable and friendly. Recommended.
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Date of experience: January 2018
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Cancun Bay Tours
A lovely experience
We took a tour and our guides were Ricardo and Ramon. They were very personable and gave us a lot of information. I
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Chichen Itza/Cenote from Tulum
We booked this tour through Viator. We were not sure who the company would be since we booked through Viator but ov
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Amazing & Fun
I highly recommend Cancun Bay Tours! David, Jesús and Roman were amazing, they were very informative and knowledge
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Great experience
It was a great trip and we had a good time.The tourist guide was on time and pick up us from Hard Rock Hotel and wa
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Great tour
The tour was amazing and the guides did a wonderful job of explaining the science and astrology that went into the
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Great time!
I had a great time. The tour guides were funny and very informative. Over all love the experience! 👏🏽
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Great tour!
Had a great tour with Adrian, Tanya and Sergio (my fellow-Michael-Jackson-fan-buddy)! Our guides were very knowled
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Awesome tour
2nd time in the Yucatan Peninsula (Cancun 1st time). Saw Chichen Itza before and thought why not complete the Mayan
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Birthday Tour to Chichen Itza
This was our second tour to Chitzen Itza. They were a great tour. It was a smaller group due to covid, but they t
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Amazing tour guide and views
We had such a great time with our tour guide, Juan. He was very knowledgeable and fun to be around. We went spent t
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Fun, educational, safe WORTH EVERY PENNY!
W O W! what an amazing experience! It was a full day of fun and education at the same time. Our guide Pastor was so
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Well worth the trip!
We went on this tour with Gonzalo! This was the first time I went on a guided tour in Mexico. I wasn't really sure
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Edgar R
Learn more about Mayans
Had great fun and also learned about Mayans. Our tour guide was Victor. He is hilarious and great to explain differ
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Incredible Day in Sain Kaan
This tour is a must do! Herlan was a spectacular guide! And his brother was a very safe driver! Incredibly knowledg
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Great trip with victor and Erick
We were picked up on time. It was a long day. Our tour guide, victor, and our driver, Erick, were fantastic. We h
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Key Details
  • Duration: 5–6 hours
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English, Spanish
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Frequently Asked Questions about Tulum And Cenote Tour From Playa Del Carmen