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Rio Secreto Underground River Tour with Crystal Caves provided by Cancun Vacation Experts

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Rio Secreto Underground River Tour with Crystal Caves

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
€74.62
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
See the Rio Secreto underground river and crystal caves on this guided tour. Swim or wade in the underground pools and marvel at the crystals and stalagmites without worrying about getting lost, thanks to your guide. Your excursion includes a hotel pickup, safety briefing, use of equipment, lunch, and time to explore the nature preserve.
Itinerary
  • You'll start at
    Río Secreto
    Or, you can also get picked up
    See Important Information for details
  • 1
    Rio Secreto
    Stop: 90 minutes - Admission included
    See details
  • 2
    Rio Secreto
    Stop: 60 minutes - Admission included
    See details
  • You'll end at
    Río Secreto
    Río Secreto, Quintana Roo, Mexico
    Rio Secreto is located near to Playa del Carmen.
    See address & details
+
Highlights
  • Explore the Rio Secreto underground river and crystal caves with a guide
  • Equipment and lunch is included 
  • Tour includes the use of showers and time to explore the nature preserve
  • Upgrade for round-trip transportation from most Cancun and Playa Mujeres hotels
What to Expect
Get picked up at your Cancun or Playa Mujeres hotel (if option selected), or choose to meet directly at the Rio Secreto Nature Preserve. At the preserve, listen to your guide give a safety briefing. Don your equipment, including a hard hat, lamp, wet suit, life vest, and water shoes. Head underground with your guide and make your way past the floor and ceiling crystal formations. Walk along the designated path or swim and wade through the underground river. Move along with the river, and view the colors and mineral forms that lie all around it. Exit the cave and opt for a shower. Enjoy a buffet lunch and spend some time exploring the nature preserve or relaxing. Finish the tour with a ride back to your hotel or Plaza Kukulcan.
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Important Information
Departure Point
Río Secreto, Quintana Roo, Mexico
Duration
3h 30m
Return Details
Returns to original departure point
Inclusions
  • Professional guide
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • Hotel pickup and drop-off (if option selected)
  • Lunch
  • Lockers and towels
  • Entry/Admission - Rio Secreto
Exclusions
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)
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Additional Info
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travellers should have a moderate physical fitness level
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 10 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
271Reviews
33Q&A
Traveller rating
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Popular mentions
Cmblackschleger wrote a review 14 Oct
Connersville, Indiana78 contributions9 helpful votes
We did the Plus tour which included biking in the jungle and a short rappel into a cave. Swimming in the underground river was amazing, so beautiful. Our guide, Dany, was beyond great! Hector took some great photos of us.
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Michaela O wrote a review 6 Oct
1 contribution
Great experience. Horrible customer service on the phone TWICE (trip advisor). Our driver was an entire HOUR & 15 minutes late to pick us up. I had an excursion at 2:00pm that I missed due to this. They offered a refund while we were on the phone with customer service(trip
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Date of experience: October 2020
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kytten13 wrote a review Sep 2020
Boston, Massachusetts18 contributions23 helpful votes
My family took this tour yesterday and visited the cave Enchanted (there are 5 different caves apparently). We are a family of 4: 2 out of shape parents with 4 and 7 year old boys. Due to those specifics, we elected for the most basic tour that does not have bike riding or
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Date of experience: September 2020
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Choxie57 wrote a review Sep 2020
Sharm El Sheikh, Egypt8 contributions1 helpful vote
This was a breath-taking experience I was thankful to share with my daughters; 8 and 22. Our guide, Alexandria was outstanding. She was witty and very patient with our fears and concerns. She's the best. Be warned, there is some hiking that may be challenging for the
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Date of experience: September 2020
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Martine H wrote a review May 2020
Gatineau, Canada5 contributions2 helpful votes
This tour is one of the best I've done in the world! Accessible to the majority since you walk and swim (or float with your vest) in the underground river of the FABULOUS Rio Secreto Caves. The road to get there is a quite bumby since very remote but the tour is well organized
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Date of experience: June 2019
2 Helpful votes
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Cancun Vacation Experts
Rhea Z
00
Great Transfer
Layten, Vargas, Mario and the rep I spoke to on the phone deserves raises. They all were so helpful and such great
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vacherriet
00
Perfect service!
Used this company for round trip airport transportation. Visited Cancun on 10/8-10/13, and this company provided ex
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rangelicor
00
Great experience with the driver
They were prompt and Mario is the best driver ever. He went above and beyond when he told us a bit of Cancun histor
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marcosaA8135EN
00
Amazing tour highly recommended!
We loved everything about this tour! I’m not great with remembering names so all I could remember was Gonzalos nam
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shariane
00
Awesome!
This day tour was absolutely amazing and filled with adventures throughout the day. Juan was our tour guide and he
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R5906HXkellyf
00
Excellent Tour Guide
I’m very glad we booked this tour. Our guide, Gonzalo, was so knowledgeable and also funny. We enjoyed learning the
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Agiles22
00
Cancun Vacation Experts Airport Transfers Mario the driver
Mario picked us up from the airport & also transported us on our return. He was friendly, knowledgeable, and helpfu
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ShaneH806
00
THEY NEVER SHOWED UP
THEY NEVER SHOWED UP! Nothing starts a vacation like pre booked transportation that doesnt show up. Dont trust th
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adrian m
00
Great Excursion
My sister and I did this for her 35th birthday. This tour was very professional. They arrived at our resort on time
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doreiner
00
Best bang for buck
The snorkeling in the cenote is soooo beautiful best part of the tour. Do not be scared off by the cold water it is
Read more
JFMarie26
00
Not to good
Not too happy with the service that I was provided. I booked this excursion about 2-3 weeks prior to our trip. The
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martinsotomayor97
00
Tulum
This place is absolutely beautiful a must see 10/10 Xel-Ha is where these pics were taken definitely worth every pe
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Y3507HLashleys
00
Amazing! So fun!
We had THE BEST time! Unfortunately due to COVID, Tulum was closed and we weren’t able to do the ruins tour. We did
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poizonivythedj
00
STILL WANT MY REFUND!
I am not sure how I get penalized for being late to a meeting point with no meeting time indicated. I still want my
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peaceoutclaudia
00
so much fun
the catamaran was under construction so they told us a few days advance that it would be a sailboat instead. so muc
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Key Details
  • Duration: 3h 30m
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English, Spanish
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Frequently Asked Questions about Rio Secreto Underground River Tour with Crystal Caves