Chichen Itza, Cenote, and Valladolid: All-Inclusive Tour
5
BEST SELLER
Chichen Itza, Cenote, and Valladolid: All-Inclusive Tour
By Sat Mexico Tours
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About
Dive into Yucatan’s cultural heritage on this full-day tour from Cancún or the Riviera Maya, calling at Chichén Itzá (admission not included), the Cenote, and Valladolid. Benefit from the historical knowledge of your guide as you explore the Maya ruins and colonial city, then cool off with a swim in the cenote’s fresh waters. Avoid hidden costs with transfers and a buffet lunch included in the price.
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 40 per group
Duration: 12h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
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Highlights
- Tick off Chichén Itzá (own expense), the Valladolid in just one day
- Learn more about the Yucatan’s rich history from your certified guide
- Enjoy hassle-free round-trip transfer with hotel pickup included
- Keep energized for a full day’s sightseeing with a buffet lunch provided
Travellers’ Choice Best of the Best
2024
- Hotel pick-up from Cancun and Riviera Maya or meeting point (Depends on option selected)
- Certified bilingual tour guide throughout journey
- Visit an amazing mayan "cenote" (sinkhole)
- Entry/Admission - Cenote and Access to the restrooms and dressing rooms at Cenote
- Special area reserved for the buffet meal
- 30 minute stop at Valladolid main square
- Entry/Admission - Chichen Itza archaeological zone (only in All Inclusive option)
- A non-alcoholic beverage (alcohol only in All Inclusive option)
- Entry/Admission - Valladolid
What's not included- Beverages in the Buffet
- Alcoholic Beverages
- Entrance/Admission Tax - Chichen Itza (For Hotel Pick-Up and Meeting Point Options)
- Rent lockers and lifejackets at $4 USD each (included in All-Inclusive option).
- Entry/Admission - Chichen Itza
- Start:Multiple pickup locations offered.
- Option 1Ultramar, Av. José López Portillo Calle 49, Puerto Juarez, Juárez, 77525 Cancún, Q.R., MexicoMEETING POINT FOR COSTA MUJERES AND PLAYA MUJERES HOTELS
- Option 2Smart Cancun The Urban Oasis, Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., MexicoMEETING POINT FOR CANCUN DOWNTOWN HOTELS
- Option 3Hampton Inn by Hilton Cancun Cumbres, Luis Donaldo Colosio Supermanzana 310 Manzana 1, 77500 Cancún, Q.R., Mexico
- Option 4Aquaworld, Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico
- Option 5Forever 21, 5ta. Avenida Norte Mz 35 L. B21, Centro, 77710 Playa del Carmen, Q.R., MexicoAll our travelers stay in Playa del Carmen downtown hotels, the meeting point will be Forever 21 Quinta Alegría (Is located outside La Quinta Alegría Mall).
- Option 6Starbucks Playacar, Paseo Xaman-Ha Lt. 19 Mz. 25 Zona 4 Playa del Carmen, Playacar, 77710 Cozumel, Q.R., MexicoAll our travelers stay in Playacar hotels, the meeting point will be Starbucks Plaza Playacar
- Option 7SUPER CHEDRAUI PUERTO AVENTURAS, Km. 270 Carretera Federal 307 Mz 012.002 Lt 001.060 Fraccionamiento, 77733 Puerto Aventuras, Q.R., Mexico
- Option 8Súper Akí Tulum, Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R., MexicoAll our travelers stay in Tulum hotels, the meeting point will be Super Aki Tulum.
- Option 9GOmart Agua verde, KM 2695 MZA 29 LTE 2, México 307, 77780 Puerto Aventuras, Q.R., MexicoAll our travelers stay in Puerto Aventuras hotels, the meeting point will be outside Go Mart Agua Verde. The Go-Mart is located next to the booth of the Puerto Aventuras complex.
- Option 107-Eleven Pentenpich, CARRETERA FEDERAL CHETUMAL-PUERTO JUAREZ. SUPER MANZANA 30 MANZANA 01 LOTE 01-02, 77580 Puerto Morelos, Q.R., MexicoIf you stay at Sensira Resort and Spa Riviera Maya, Margaritaville Beach Resort Riviera Maya, Desire Riviera Maya Resort, Azul Beach Resort Riviera Cancun, Hyatt Ziva Riviera Cancun
- Option 117-Eleven Regatta, Joaquín Zetina Gasca, 77586 Puerto Morelos, Q.R., MexicoIf you stay at Ocean Coral & Turquesa, Dreams Sapphire Resort & Spa, Excellence Riviera Cancun, Dreams Riviera Cancun Resort & Spa the meeting point will be at 7-Eleven Regatta.
- Option 12Motel Sensaciones, Benito Juárez Sm 38, M 41, L35, Carr. Cancún - Tulum, 77507 Puerto Morelos, Q.R., MexicoIf you stay at Haven Riviera Cancun, Royalton Riviera Cancún, Royalton Splash Riviera, Hideaway at Royalton Riviera Cancun, Hilton Cancun All Inclusive Resort, Waldorf Astoria Cancún, Dreams Natura Resort & Spa the meeting point will be at MOTEL SENSACIONES NEXT TO THE LETTERS “TEQUILA”
Pickup details- We can provide you pick up at most hotels located in the hotel zone of Cancun and Riviera Maya or a meeting point near your hotel at Cancun, Riviera Maya, Playa del Carmen & Tulum. If you are staying in a Boutique Hotel, Hostel or Condominium, we will look for a nearby location as a meeting point. Most Frequent Meeting Points: Cancun Downtown: Hotel Oasis Smart 7:10 AM Playa del Carmen: Forever 21 Quinta Alegria 6:30 AM Tulum: Super Aki Tulum 7:10 AM The pickup time will be between 6:30 AM - and 7:30 AM; you will get exact details via email 2 days before your activity date.
Hotel pickup offeredDuring checkout you will be able to select from the list of included hotels.End:This activity ends back at the meeting point. - Not wheelchair accessible
- Near public transportation
- Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 110186P2- Confirmation will be received at time of booking
- Not recommended for travellers with back problems
- Not recommended for pregnant travellers
- No heart problems or other serious medical conditions
- Travellers should have a moderate physical fitness level
- The use of a life jacket is mandatory in the cenote
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 40 travellers
- For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 110186P2
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€54.20
per adult (price varies by group size)
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
- B6366VDdaisym0 contributions100% RecommendedAmazing guided tour with activities and loads of fun! If want to be guided by expert guides then this is for you. Thanks a lot to our driver David and our guides Hugo and Paul!Written 15 September 2024
- 397maricelt0 contributionsFirst time taking a tour with our two kidsOur tour was great! This is our first time in Cancun and this tour. The driver David, tour guides Hugo and Paul was excellent. Both Hugo and Paul were very informative and fun. They are also punctual. Picked us up on time!Written 15 September 2024
- Flyer011094597320 contributionsChichen Itza, cenote, tequila tastingPaul, Eduardo and Hugo were amazing and accommodating. Spoke English and Spanish. Definitely recommend! I will be back again.Written 14 September 2024
- mauriciocG8627LO0 contributionsGreat Experience! And Fun too !Great ride, wonderful and kind people. Enough time to enjoy every place we visited The local food was ok, not my favorite Mexican food but was eatableWritten 14 September 2024
- Quest512532305370 contributionsGreat experience!The tour was amazing. Eduardo, the driver, did a fantastic job. Paul and Hugo, the two guides did an awesome job at explaining all about Maya's history and culture. We truly appreciate that we had them as tour guides. I would definitely recommend this tour!Written 14 September 2024
- kaydenrosel0 contributionsTour ExperienceEduardo, Hugo and Paul provided a fantastic experience! Fantastic laughs; informative presentations, and overall fantastic company for a once in a lifetime journey.Written 14 September 2024
- 361aikap0 contributionsGreat!Great! We had fun in the Chichen Itza and Cenote! our guide is Hugo. His explanation is really good and gives us a lot of stories that we did not know about the chicken itza.Written 14 September 2024
- 960kyrstens0 contributionsTop notch service top notch experienceMoto was our tour guide and did such a fantastic job. He made sure we all had a good laugh and a lot of fun. He is very informational and was easy to understand. Edwardo was our driver and handled the bus and traffic great. We had no worries in the care of them and hope to have them as our tour guides again some day. Thank you friends adios for now!Written 13 September 2024
- DyhreFam0 contributionsChichen Itza full day tour- Look no further!Moto gave a wonderfully informative, and humor full guide of Chichen Itza, Chichikan, and Vallidad. He provided us with historical background and cultural exploration. It was a long trip but we really felt like we got to experience the Mayan and Mexican culture and were made comfortable along the way. The food was included, the taco bar was great at the cenote! Eduardo was our bus driver and got us around safely, and was sure to have cold water waiting. Overall great experience!Written 13 September 2024
- 812erent0 contributionsSAT MEXICO WAS AWESOME!We had Edward as our driver & Moto as our tour guide & they were both incredible! They handled the groups and timing really well and MOTO shared so much knowledge and made the trip that much more AMAZING!!! Super sweet and very kind! Thank you Moto for making this journey one to remember !!!!Written 13 September 2024
- Tourist6379890 contributionsPretty good!Very well planned tour! Moto our guide was very friendly and funny, he kept us engaged and knew the subject well! The driver eduardo was great too. You cover the wonder of the world and visit a unique cenote that goes very very deep! The food could have been better but everything else was perfect! Thank you ☺️Written 13 September 2024
- 838vytaut_v0 contributionsAmazing!!Victor was so friendly and informative, everything was so organised, would really recommend to book your trip with Motto.Written 13 September 2024
- lindseysimmons890 contributionsAwesome day!What an awesome experience! So much was packed in on our day. Our guide Moto was top notch and our driver Eduardo was fantastic getting us everywhere safely. I’m so glad we spent the day doing this on our short trip!Written 13 September 2024
- P4072GJcarlosm0 contributionsAmazing experience!!!It was an experience that I recommend to every solo traveler. You will get the most of it. Martin and Emmanuel were awesome.Written 13 September 2024
- queenbij0 contributionsTake Cenote of this review!We booked this trip the day before we were due to go, the company was really informative and flexible. My boyfriend and I had a really great time throughout the whole day, the cenote experience was a true highlight of our holiday! Also a big shout out to Martin, our tour guide, he was so funny and full of energy and genuinely the best tour guide I have experienced. He definitely helped make it such a fun and unforgettable experience! Thank you Martin 😃Written 13 September 2024
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5.0
16,810 reviews
Excellent
15,049
Very good
1,140
Average
274
Poor
95
Terrible
252
Viktor
Harrison, TN2 contributions
Our experience with this tour was not the best experience. When signing up for the tour it states that they will pick you up between 7-8 am. When I received the email on the pick up time it stated that it would be 8:35 am. We were picked up at 9:15 am. We also had more stops and people to pick up afterwards. We headed to the actual destination (chichen itza) well after 10 am.
The tour guide was pleasant and was nice. Both the tour agents were also knowledgeable. The bus driver was nice as well.
After the site (chichen itza) instead of heading to the cenote (we headed to a different one since Ik kil was closed), they informed us that they had to make another detour, as one of their buses had broken down and needed us to go pick up their passengers. This was not a big deal to me, however i do think it’s important to note as we were already so very behind schedule.
Lunch on the itinerary was suppose to be 2:00 pm, we arrived their well after 4:30.
Afterwards we headed to the city of Vallodolid. We did not get the full 30 minutes in the city either as when we pulled into it the sun was already setting.
Even simple requests by myself to the tour agency were denied. They were very unaccommodating.
I would not recommend this tour. There are plenty of other tour options, please look at those first.
Also if you do decide to book with this tour agency, please make sure to have 994 pesos ready. You do have to pay the tax for the tour, in addition to the money that you already payed to book the tour. They will not let you onto the bus until that is payed.
The tour guide was pleasant and was nice. Both the tour agents were also knowledgeable. The bus driver was nice as well.
After the site (chichen itza) instead of heading to the cenote (we headed to a different one since Ik kil was closed), they informed us that they had to make another detour, as one of their buses had broken down and needed us to go pick up their passengers. This was not a big deal to me, however i do think it’s important to note as we were already so very behind schedule.
Lunch on the itinerary was suppose to be 2:00 pm, we arrived their well after 4:30.
Afterwards we headed to the city of Vallodolid. We did not get the full 30 minutes in the city either as when we pulled into it the sun was already setting.
Even simple requests by myself to the tour agency were denied. They were very unaccommodating.
I would not recommend this tour. There are plenty of other tour options, please look at those first.
Also if you do decide to book with this tour agency, please make sure to have 994 pesos ready. You do have to pay the tax for the tour, in addition to the money that you already payed to book the tour. They will not let you onto the bus until that is payed.
Written 14 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Al F
5 contributions
Jan 2020 • Couples
Our tour guides, Juan & Luis, were amazing! They were so passionate about teaching us more about the Mexican culture. They both spoke very well in English & Spanish. The company they worked for was Ekinox Tours.
Time @ Chichen Itza was very good. I would recommend picking up souvenirs there but only paying in EXACT change & not buy souvenirs from the Mayan village where you are served lunch. They are overpriced. I would have liked less time @ lunch and more time to spend in Valladolid. It was such a nice / cute city with a lot to do but only got 25 minutes to spend there. The cenote was amazing and beautiful! Highly recommend this tour for the price. It is a very long day, but so so worth it for the money spent.
Time @ Chichen Itza was very good. I would recommend picking up souvenirs there but only paying in EXACT change & not buy souvenirs from the Mayan village where you are served lunch. They are overpriced. I would have liked less time @ lunch and more time to spend in Valladolid. It was such a nice / cute city with a lot to do but only got 25 minutes to spend there. The cenote was amazing and beautiful! Highly recommend this tour for the price. It is a very long day, but so so worth it for the money spent.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria R
Bayside, NY5 contributions
Jul 2021
Absolutely amazing day! Our tour guide Alan and driver Alfredo were great. Our stops included a tequila distillery (main reason was a bathroom stop but there was a beautiful field of agave and an artisanal gift shop, for 10-15 minutes), Chichen Itza (for 2 hours), Hacienda Maya (this is where the included buffet is and the cenote, for 1.5-2 hours), and lastly the city of Valladolid (for 35 minutes). The drive was pretty long but not bad, seats were comfy so I slept through most of it. The day in general is long, be prepared with comfy shoes, sunscreen, LOTS of water (on our day it was 93 degrees but with the humidity it was up to 106!) and snacks as they advise you. When we got to Chichen Itza we were placed in groups of 9 (bigger groups beware if you don't want to get split up, this is a new COVID regulation) and one certified tour guide led us around the ruins. Our tour guide, Carlos, did amazing and was super knowledgeable. If anyone is thinking of coming here without a group/company, that's good too BUT make sure you pay for a certified tour guide when you get there. It's just so much better to understand the meaning behind the Mayan structures. We payed $30 each for the admission fee for Chichen Itza which we were well aware of when we booked this tour so that's great, no surprises. Some fees we weren't aware of were at the Cenote where life jackets are mandatory and cost $2 USD each, and the locker was $2 USD each also. At the buffet, drinks are NOT included. I had my water so I was good. My boyfriend payed $3 USD for orange juice, I believe that was the price for a water bottle too. Overall amazing experience. 10/10 recommend! We got back to our hotel at about 8 pm.
Written 17 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mroms0816
First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!
Written 24 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corine L
1 contribution
Jan 2022 • Friends
Our tour was lead by Cesar and driver Fernando and they were fantastic. The English was very understandable, informative, and engaging. Pickup was incredibly easy from our hotel. The guide spoke on a mic on the bus to prep us for each destination, telling us his suggestions and general knowledge (ex. bathroom locations, cultural history, etc.) so I never felt lost, bored, or confused. I didn't have too many expectations, but I'm truly impressed by the experience. I was worried from looking at the itinerary that we would exit the bus, take a few photos, and depart, but the pacing was really great. I didn't think our time was too rushed or too slow.
On top of the tour fee is the $30USD/533MXN skip the line fee for Chichen Itza (which you can choose not to do and wait in the long lines w/o the guide) and you really do just walk right in. We got about an hour walking around the area with the guide telling us about the history and culture and it was super informative and fun. He chatted with our group for a bit longer since we were still interested and then we got about 30 minutes to take pictures/shop which was a perfect amount of time. We were provided two bottles of water each.
At the cenote, there is a 40MXN fee for a lifejacket if you decide to swim and optional 40MXN for a locker. Changing rooms and showers are also there. We had two hours for swim/eat. Our tour arrived before most of the others so if you decide to swim first, there is almost no crowd. The buffet we had afterward was pretty good (drinks are not included in the price).
After we get free time in Valladolid which is a small colonial style city square that you get dropped off at. There is a choice to do a tequila tasting but I forgoed that and went off to get some desserts nearby that Cesar recommended.
Overall, really impressed by the care and professionalism and hopefully you get our duo on your tour as well.
There's a lot of walking and moving, possibly under direct sun (it was really overcast on our visit and not too hot but I can definitely imagine it can get intensely hot). I would consider this if you have mobility issues, young children, etc.
On top of the tour fee is the $30USD/533MXN skip the line fee for Chichen Itza (which you can choose not to do and wait in the long lines w/o the guide) and you really do just walk right in. We got about an hour walking around the area with the guide telling us about the history and culture and it was super informative and fun. He chatted with our group for a bit longer since we were still interested and then we got about 30 minutes to take pictures/shop which was a perfect amount of time. We were provided two bottles of water each.
At the cenote, there is a 40MXN fee for a lifejacket if you decide to swim and optional 40MXN for a locker. Changing rooms and showers are also there. We had two hours for swim/eat. Our tour arrived before most of the others so if you decide to swim first, there is almost no crowd. The buffet we had afterward was pretty good (drinks are not included in the price).
After we get free time in Valladolid which is a small colonial style city square that you get dropped off at. There is a choice to do a tequila tasting but I forgoed that and went off to get some desserts nearby that Cesar recommended.
Overall, really impressed by the care and professionalism and hopefully you get our duo on your tour as well.
There's a lot of walking and moving, possibly under direct sun (it was really overcast on our visit and not too hot but I can definitely imagine it can get intensely hot). I would consider this if you have mobility issues, young children, etc.
Written 4 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, corinel871.
First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world! We are glad you enjoyed this Chichen Itza tour, we have made this tour with love. Thanks for leaving a detailed review, and mentioning our team Cesar and Fernando, you’re right, they are great! we really appreciate you taking the time out to share your experience with us and recommending us, we count ourselves lucky for customers like you.
We look forward to seeing you again in the future!
Best wishes
Written 5 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ernest
San Francisco, CA2 contributions
Mar 2022 • Couples
An amazing unparalleled experience from top to bottom in no small part due to the engaging guidance from Cesar and the masterful driving from Captain Daniel. Comfortable charter bus ride with A/C and bathroom makes the two hour (three including hotel drop offs) drive go by fast. Cesar loves his job and you can see how his passion for Mayan culture and people translates into his informative, educational, and mindful explanations. He really made Chichen Itza come to life and we left with an even deeper appreciation for the Mayan civilization and their technological advancements. The cenote we visited was a slice of paradise and the lunch was delicious after a refreshing swim - perfect after all the sun. Drinks cost extra but it's worth the $2 USD to try "Monkey Blood" which is lemonade and hibiscus tea (like a tropical Arnold Palmer). Tequila tasting was not really tequila tasting but actually a sampling of various local spirits and liquors that are unique to the region (which is actually way better because we got to taste things that we never even knew existed). Could not recommend this tour more strongly for anyone visiting Cancun - I wish that Cesar could lead every tour that I'll ever go on. Come for the info, stay for the jokes. Absolutely stellar service - thank you so much, Cesar and Daniel!
Written 23 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, ernestwaynewong. First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world! Thanks for the awesome review! It means so much when our best customers share their experiences we're grateful for customers like you! We hope this encourages other travelers to enjoy this adventure.
SAT MEXICO Team is looking forward to serving you again.
Best wishes!
Written 24 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SW
4 contributions
Jul 2022 • Friends
The cenote was AMAZING and the food was delicious. I really appreciated the guided tour portion of Chichen Itza! I recommend to bring your own masks since they will be needed for waiting in line at Chichen Itza or when you’re getting food at the buffet line or you can just purchase when you exit the bus. I’d also recommend some cash (around USD $3) for the life vest for the cenote or extra for the locker. Keep in mind the conversion rate from pesos to USD. I received change for a $10 USD when I gave them a $20 USD. This was on me since I didn’t know until after I’d left what the conversion rate was. Ivan (our driver) and Alan (our guide) made this trip super great! :)
Written 5 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are thrilled to have you as part of the SAT MEXICO family! Thank you for sharing your kind words with us. it means the world to our entire team and us! We look forward to serving you again soon!
Written 14 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina
2 contributions
Jan 2020 • Family
We had a family group of 14 for our tour on Jan 2,2020. Our first stop was at an agave plantation where they make tequila (one of only two plantations in Mexico). It was pretty cool. Our tour guide, Tacho, was great! He was enthusiastic, funny, and knowledgeable. He spoke English well and he did a great job switching between Spanish and English for explanations. Our next stop was Chichen Itza. The tour was thorough, with some time at the end for shopping and photos on our own. My teenagers thought the tour was too long, but I expected that from them. I totally geeked out learning all about the Mayan history there. After the tour we went to a Cenote where we had a yummy buffet lunch and a short time to swim in the Cenote. We then boarded the bus for the small historical town of Valladolid. We stopped there for about 20 minutes...Enough time for a churro and bathroom break, then headed home.
Pros: Great, knowledge tour guide, comfortable bus, great lunch.
Cons: Time it took to pick up other tour-takers, A/C went out on the back half of the bus on the way home, would have liked a little more time at the Cenote (it was incredibly busy the day we were there)
All in all, I thought it was great and would definitely recommend it.
Pros: Great, knowledge tour guide, comfortable bus, great lunch.
Cons: Time it took to pick up other tour-takers, A/C went out on the back half of the bus on the way home, would have liked a little more time at the Cenote (it was incredibly busy the day we were there)
All in all, I thought it was great and would definitely recommend it.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeliaM80
7 contributions
We absolutely loved our tour of ChichenItza, Ik Kil etc. It was my 2nd time but my husbands' first. Alan was an excellent guide, elaborating a little more than my guide in 2016. He is friendly fun and entertaining - the same goes for Manuel, the bus driver. He played great Mexican music on the bus and every now and then, he would break into song. We loved this. The places we saw were amazing, well worth the hype and the tour fee (really affordable, even for us South Africans with a terribly poor exchange rate). Even though I dont drink alcohol, I also enjoyed the little tour of an algave distillery. All in all, highly recommended!
Written 4 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harpreet S
1 contribution
Oct 2021 • Friends
This was a great tour! Highly recommend! Professor Balam and Caesar are very knowledgeable about the sites you visit. Having a guided tour such as this - you learn and appreciate what you see. Our favourite part had fo be seeing the Chichen Itza! For us, the tour started at 8am, we were expected to be in the hotel lobby (Rui Palacd Las Americas) by 7:40am. It was close to a 3h drive to Chichen Itza. We made a quick 20 minute stop at a agave distillery, where you can grab snacks, water, and souvenirs. After this, it’s Chichen Itza, then about a 30 mins drive to cenote (where there is a lunch buffet, drinks are not included), and then another 10 min drive to the city of Valladolid (enjoy churros, ice cream, elote). I do recommend that you bring pesos with you, although almost all places did take USD/visa. The tour recommends wearing shoes - I was ok in comfortable sandals. Definitely bring hat, sunscreen, towels, water proof phone case AND water shoes would be great for when you’re swimming in the cenote. You’re able to leave your stuff on the bus! The bus is comfortable, and has a (clean!) washroom available as well. Overall, we had a great time, and I’m sure you will too with these awesome guides! Enjoy :)
Written 18 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, T3785YRharpreets. We are glad you enjoyed this Chichen Itza tour; we have made this tour with love! Thank you so much for your kind words, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We hope you can come back to Mexico and serving you again soon!
Best wishes.
Written 19 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeremy P
Berlin, Germany4 contributions
May 2022 • Couples
Impressive historical site of xichen itza. Well preserved and partially restaured. You need to pay 30USD on top for the entry per person. The beating heat unfortunately do not go well together with long lasting explanations from our guide about the site. Getting straighter to the point with key intersesting facts would be enough. After 15min of explanation, half of the group was not focused anymore, in despair research for shadow. (you can rent an umbrella for 60pesos, or bring yours).
Be prepared to be approached by pushy salespeople from the beginning until the very end, who are all selling pretty much the same thing (3-4 stands and you have seen them all). They like to blow in a kind of water pipe, imitating the jaguar roar. it is funny the first and second time, but not anymore after 50.
The 2hours stop at the cenote is also impressive landmark (Cenote Saamal). But managed as a company, which very much remove a part of its charm. You need to pay extra 50pesos for renting a mandatory life jacket, another 50 for a locker. The lunch was inclusive and consists of a buffet (the employees serve you and the waiting line can build up). You need to pay your drinks extra (50-150pesos per drink)
Finally the colonial town of Valladolid, which has a great charm :) you will only get 30min to visit it all...where 2hours would be a reasonable time to enjoy what the city has to offer. And tequila / jewelry salesman will jump at your neck once you are out of the bus.
The visited locations definitely are worth it and deserving 5 stars. The organizators are friendly and knowledgeable, they will encourage you to buy from their specific friends salesperson along the trip.
The personalized Maya calendar is a great idea if you are looking for a nice present (23USD)
Be prepared to be approached by pushy salespeople from the beginning until the very end, who are all selling pretty much the same thing (3-4 stands and you have seen them all). They like to blow in a kind of water pipe, imitating the jaguar roar. it is funny the first and second time, but not anymore after 50.
The 2hours stop at the cenote is also impressive landmark (Cenote Saamal). But managed as a company, which very much remove a part of its charm. You need to pay extra 50pesos for renting a mandatory life jacket, another 50 for a locker. The lunch was inclusive and consists of a buffet (the employees serve you and the waiting line can build up). You need to pay your drinks extra (50-150pesos per drink)
Finally the colonial town of Valladolid, which has a great charm :) you will only get 30min to visit it all...where 2hours would be a reasonable time to enjoy what the city has to offer. And tequila / jewelry salesman will jump at your neck once you are out of the bus.
The visited locations definitely are worth it and deserving 5 stars. The organizators are friendly and knowledgeable, they will encourage you to buy from their specific friends salesperson along the trip.
The personalized Maya calendar is a great idea if you are looking for a nice present (23USD)
Written 10 May 2022
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Hello, jerem5913. Thanks for taking the time to share your thoughts and feedback with us, we're grateful for your honest feedback, all review is important to us since we strive incredibly hard here to make every customer experience enjoyable.
Best wishes!
Written 11 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Does the bus have good air conditioning & toilets?
Written 3 April 2024
They have a few pick up locations that they offer. However you may have to be on it with them about your pick up spot to be for sure. Make sure you call them or chat with their customer service number to confirm and when they drop you off depending on who your driver is they may be able to drop you off at your hotel if you ask the tour guides
Written 18 March 2024
They picked us up from Super Aki Tulum - big supermarket near the Centro area. For me it’s was conveniently located from the hotel where I stayed. Just 5 minutes walk. And Super Aki Tulum was the last pick up stop before they journey to destination Chitchen Itza.
Written 29 January 2024
Hi, what are the extra costs if you don't do the all inclusive? For instance, entrance fee, drink fee, swimvest fee, etc. Thank you on advance!
Written 11 January 2024
Hello,
What time is pickup’s at cancun? We’re staying at Isla Mujeres so will need to get the ferry over in the morning before the tour.
Written 19 December 2023
Hello,
What time is pickup’s at cancun? We’re staying at Isla Mujeres so will need to get the ferry over in the morning before the tour.
Written 19 December 2023
They usually pick up from hotels. You should get email before activity with all the details
Written 30 January 2024
My Hotel is located in Playa Del Carmen few blocks away from the beach.
If I select Pick-up option, will they come to my hotel and pick us up?
Written 9 December 2023
yes or at least set a pickup within a few blocks
Written 20 December 2023
Our hotel royalton splash riveria cancun is not on list for pick up. How can we get picked up for this excursion?
Written 4 December 2023
I advise you to confirm via WhatsApp. They confirmed our hotel pickup via email (with booking confirmation) and few hours before the trip they told us they won’t pick us up and we have to take a 40 km trip by taxi to a pickup spot. They won’t pay for the taxi of course…
Written 5 December 2023
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