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SriLankan Airlines


1,219 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,219 Reviews from our TripAdvisor Community

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1,219 reviews from our community

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Showing 977: English reviews
bargoed
Level 4 Contributor
26 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Fantastic flight from London to Sri Lanka The flight was enjoyable as long haul flights go 11 hrs. The staff on board were helpful and friendly attending to all our needs There is access to recent films and television programs via the monitor in front of you. I can only highly recommend this airline

International Economy London - Colombo
Helpful?
Thank geoffjames
Greater London, United Kingdom
Level 5 Contributor
53 reviews
11 helpful votes
Reviewed 2 days ago
NEW

I am a frequent flyer on the london to colombo route and regularly fly middle eastern airlines such as Etihad and Emirates. However I recently flew on srilankan airlines having last flown with them several years ago and was pleasently surprised. They operate an upgraded fleet on this sector now, 340-300 versions of Airbus which is far more comfortable in...

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International Economy London - Colombo

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Thank VERMARZ
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

Srilankan has started flying directly to Colombo from Melbourne, Australia. Before that we had to travel via Singapore or KL. Flight was boarded at gate 4 at Melbourne airport so I did not have to walk much. Boarding was smooth. The food/ drinks was good compaired to some other airlines. Almost to Singapore Airlines standard. Plenty of drinks served throughout...

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International Economy Melbourne - Colombo

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Thank srinith m
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

After traveling with a range pf airlines I have to say this was our most disappointing experience. First of all we were told (not asked ) to move from our designated seats because some friends wanted to sit together. The temperature in the cabin was too hot with everyone complaining about how hot it was yet no attempts were made...

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Asia Economy Lahore - Colombo

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Thank Blessings1610
London, United Kingdom
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed 4 days ago
NEW

My flight on 7 December Colombo - LHR Check in was fast tracked- Business Lounge was comfortable - great food catering for all tastes. Staff were welcoming, good humoured and pleasant. As I contemplated my journey home I would not have believed it would excel the outbound sector, but it did. Cabin Crew again were immaculately groomed, warm, welcoming and...

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International Business Class Colombo - London

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Thank sooziebar
London, United Kingdom
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Firstly may I say I have been travelling to Sri-Lanka since 1975. The last visit prior to this was 2014. In my experience Sri-Lankan Airlines are head and shoulders above other carriers on this route for the following reasons:- 1) They are the only airline who fly direct to Colombo from London. Knocking 3 hours off the travel time and...

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International Business Class London - Colombo

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Thank sooziebar
Colombo, Sri Lanka
Level 5 Contributor
51 reviews
11 helpful votes
Reviewed 4 days ago
NEW

One of the better flying experience. Hospitality was awesome. Food is better compared to other airlines. (Quality wise, Awesome. Quantity wise, I felt it's nit sufficient). Lot of movies and TV shows so, excellent on in flight entertainment.

International Economy Colombo - Dubai
Helpful?
Thank Ruwantha L
Dereham, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

use another airline, would not be my choice. and this was our first time flying business class what a let down

International Business Class Male - London
Helpful?
Thank Peter J
Sri Lanka
Level 2 Contributor
6 reviews
Reviewed 5 days ago
NEW

Flight seats are uncomfortable. not fit to the back rest. how ever staff was pleasant and helpful. food was excellent on that day.

Asia Economy Bangkok - Colombo
Helpful?
Thank djchathu
Level 3 Contributor
20 reviews
10 helpful votes
Reviewed 5 days ago
NEW

At the first impression the flight looked small, but we were welcomed and seated comfortably in our allotted seats. The air hostess explained the general funda clearly. The take off was smooth and in spite of a short flight we were served hot and tasty food. Hot and cold beverages were served as required. The landing was smooth and clean,Thanks.

Asia Economy Hyderabad - Colombo
Helpful?
Thank Dhiraj N
See travel tips for airlines
“Book early but be aware of the bidding system for upgrades to Business class.”
sooziebar, 7 Dec 2017 | Read review
“Book early to avoid dissapointment”
sooziebar, 7 Dec 2017 | Read review
“If you are looking for good hospitality, then it's Sri Lankan”
ruwanthal, 7 Dec 2017 | Read review
“Do not carry a lot of hand luggage”
Vickri, 5 Dec 2017 | Read review
“Carry light luggage and choose the window seats either port or starboard side if alone.. and enjoy yourself”
GRamaniI, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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