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AtlasGlobal


871 reviews
Headquarters: Senlikkoy Mah.Yesilkoy Cad. No 9/A Florya, Istanbul 34153 Turkey 011 90 850 222 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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871 Reviews from our TripAdvisor Community

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871 reviews from our community

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Showing 268: English reviews
2 reviews
Reviewed 2 days ago
NEW
via mobile

I was trying to change my flight as I bought a flexible ticket and it's impossible to do online so I had to call up. After selecting the English option, I got through to someone who clearly couldn't speak English, and who then put me through to some kind of Turkish speaking machine, which subsequently put the phone down (I...

Date of travel: January 2019
More 
Europe Economy Istanbul - London

Helpful?
Thank mgc21212
Shiraz, Iran
Level 6 Contributor
269 reviews
92 helpful votes
Reviewed 3 days ago
NEW

This Airline is a Good airline, the aircraft was new, clean, good enough seat comfort, enough Leg room and nice simple in flight meal. just there are few points which this airline needs to consider 1- The flight attendants are some times not friendly enough, i mean i did not see smile from them which made us uncomfortable to ask...

Date of travel: January 2019
More 
International Economy Izmir - Tehran

Helpful?
1 Thank shiraziwine
Level 5 Contributor
42 reviews
19 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flew with this airline bc i needed a ticket to Istanbul last moment and this was the only available flight from Amsterdam during Christmas. Sadly. Old plane, didn’t really feel comfortable. Let you pay for special meals, while they don’t even offer special meals! What’s that all about? CA’s weren’t really helpful during the flight or during boarding, they rather...

Date of travel: January 2019
More 
Europe Economy Amsterdam - Istanbul

Helpful?
Thank Leo0nie
United Kingdom
Level 6 Contributor
402 reviews
213 helpful votes
Reviewed 1 week ago

This was our first time flying Atlas Global and we were very happy with the service. Flew London to Izmir, via Istanbul return and all flights were on time. All the staff were friendly and the in flight service was efficient. Comfortable seats and enough legroom. The in flight meals were disappointing - poor quality, but that's something that isn't...

Date of travel: October 2018
More 
Europe Economy London - Izmir

Helpful?
Thank Orchid4841
1 review
Reviewed 1 week ago

I travel a lot, but never saw this kind of rude employees in customer service at Istanbul. No Atlas Global again!!!!!!!

Date of travel: January 2019
International Economy Istanbul - Seattle
Helpful?
Thank Betul S
Shiraz, Iran
Level 6 Contributor
269 reviews
92 helpful votes
Reviewed 1 week ago via mobile

It was my first experience Flying with AtlasGlobal, my Flight duration was 3.30 and i Felt comfortable with the Good Leg space. The Aircraft Looks New, clean with reasonable Seat comfort. I would Fly again with this Airline if i need to.

Date of travel: January 2019
International Economy Tehran - Izmir
Helpful?
1 Thank shiraziwine
1 review
Reviewed 2 weeks ago via mobile

I flew from izmir to Istanbul. It was a short flight. Everything was great. Friendly staff,on time flight and smooth landing. Perfect!!

Date of travel: December 2018
Domestic Economy Izmir - Istanbul
Helpful?
Thank Tuk-tik-tuk
Rasht, Iran
Level 6 Contributor
98 reviews
29 helpful votes
Reviewed 2 weeks ago via mobile

We flew from Tehran to Istanbul. The plane was clean and convenient. The lack of in-flight entertainment was anoying. The food was good, however, they did not offer any option for food... But you had your option for alcoholic and non-alcoholic drinks. The price was reasonable.

Date of travel: December 2018
International Economy Tehran - Istanbul
Helpful?
Thank 337aminm
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

6 hour delay to the original departure time with a last minute surprise, and no authorised personnel around to provide an explanation or inform customers of their rights. Just a bunch of amateurs at the ticket office, with clear communication skills, constantly repeating the same thing; “we are informed your flight is delayed due to operational reasons”. Seriously Atlas? This...

Date of travel: January 2019
More 
Europe Economy Istanbul - London

Helpful?
1 Thank onurzengin
London, United Kingdom
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

I travel regularly, including budget airlines but I have never experienced such incompetence in my life. I was due to fly out to London STD today but once I got to the airport the flight was not displayed on the screens and I’ve been told there’s a delay and that I need to go to the ticket office. After waiting...

Date of travel: January 2019
More 
Europe Economy Istanbul - London

Helpful?
1 Thank Bilgina123
See travel tips for airlines
“choose another airline”
867husseinr, 12 Dec 2018 | Read review
“row 2 has more legroom than row 1 bulkhead seats”
daveb312, 25 Oct 2018 | Read review
“Great for short flights”
hrh747, 23 Oct 2018 | Read review
“Aviod if possible.”
fredandher, 6 Oct 2018 | Read review
“Do not expect too much. a regular economy flight with average service”
hosseine861, 23 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About AtlasGlobal
Istanbul-based Atlasjet (KK) flies to 17 domestic and international destinations, including points in France, Georgia, Iran, Iraq, Moldova, Russia, the United Kingdom and the Ukraine. Founded in 2001, the airline's main hub is Istanbul Atatürk Airport (IST). Its fleet includes aircraft that are configured with all-Economy Class seating, as well as planes that feature both Business and Economy Class cabins. Business Class passengers have complimentary access to airline lounges at seven airports from which Atlasjet flies. The airline also has a flying chef on longer flights who prepares snacks for Business Class passengers.
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