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Monarch


4 of 5 bubbles
1,739 Reviews
Headquarters: Prospect House Prospect Way, Luton LU2 9NU England +44-0333-003-0700 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    2 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,739 Reviews from our TripAdvisor Community

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1,739 reviews from our community

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Showing 1,680: English reviews
Worcester, United Kingdom
Level Contributor
29 reviews
43 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

It was the best flight short haul I have ever been on the aircraft was clean the cabin crew were exelently turned out very professional in doing their duties from start to finish. (0945 flight 18/03/17) it was such an occasion at Birmingham airport to be pulled back on time then to proceed to the runway without stopping just for...

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Europe Economy Birmingham - Tenerife

Helpful?
Thank snowsmoke
Carlisle, United Kingdom
Level Contributor
33 reviews
6 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Have flown several times with monarch. Never had any major issues - no long delays etc. Staff friendly and attentive, seats comfortable and slightly more room than your average flight operator. Would fly with them again, no problems :)

Europe Economy Manchester - Lanzarote
Helpful?
Thank Sarah D
2 reviews
3 of 5 bubbles Reviewed yesterday NEW via mobile

Debora Hotel was one of hotels recommended by Monarch on their website. The hotel is grossly sub standard and we insisted on being moved after one night. We booked half board but we're given a voucher and had to walk a quarter of a mile to the restaurant. I am disabled. The voucher was for 45 shekels which would not...

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International Economy Manchester - Tel Aviv

Helpful?
Thank George H
Cheltenham, United Kingdom
Level Contributor
793 reviews
356 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Excellent flight with exceptional hard working cabin crew,. Monarch are in our experience the best of the low cost airlines. Whilst this is a budget / low fares operation but without the no frills attitude. True you have to pay for drinks and food, but there is a good a choice to be made on-board. It is also worth paying...

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Europe Economy Birmingham - Las Palmas de Gran Canaria

Helpful?
Thank cherriesfan_9
London, United Kingdom
Level Contributor
120 reviews
62 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Excellent Customer Service, very friendly staff from boarding to in flight. we had 3 children with us and all of them had great time flying with Monarch

Europe Economy London - Malaga
Helpful?
Thank EAhmad73
Solihull
Level Contributor
31 reviews
11 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Efficient, we boarded on time and landed sooner than expected on both journeys; to and from the UK. I did struggle with legroom and actually fitting in my seat. At 6ft 4" I was very uncomfortable indeed. I was given an option to pay a further £20 each way for an exit row seat, but didn't see why I should...

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Europe Economy Birmingham - Alicante

Helpful?
Thank foodlover32solihull
Pelhrimov, Czech Republic
Level Contributor
194 reviews
61 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Nice staff at the gate, when boarding the plane and during the flight. We took off and landed as scheduled. The flight ticket was good value for money, other airlines offered flights on the same day at much higher prices. Quite satisfied, will use them again when travelling to Gibraltar.

Europe Economy London - Gibraltar
Helpful?
Thank charles911
Bexhill-on-Sea, United Kingdom
Level Contributor
3 reviews
6 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

Well they say first impressions last and ours certainly will . Other than the check in staff at Gatwick who were first class the rest of our Monarch experience was rocky at best . 1 fight attendant telling us one thing and then something totally different to other passengers . Flight attendants arguing in ear shot of passengers , Gate...

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Europe Economy London - Faro

Helpful?
1 Thank russell c
MonarchOfficial, customer service advisor at Monarch, responded to this review

Thank you for your feedback. We do hope all our staff will offer good service to our customers and I am sorry this was not the case. Kind regards

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Europe Economy London - Faro

Burnley, United Kingdom
Level Contributor
143 reviews
474 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Flights on time and cabin crew competent and efficient but the seating limitations reduce the flying experience to cattle class. In fact animals would not be allowed to fly with so little room between them. If the person in front reclines their seat - as they are perfectly entitled to do - there is literally only inches between the seat...

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International Economy Manchester - Hurghada

Helpful?
Thank EgyptophileEngland
Worcester, United Kingdom
Level Contributor
42 reviews
33 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Friendly caring staff where nothing is too much trouble for them. My partner has mobility problems and the staff were vert helpfull.

Europe Economy Birmingham - Barcelona
Helpful?
Thank Boater25
See travel tips for airlines
“Look at .comparable alternatives first”
 of 5 bubbles EgyptophileEngland, 19 Mar 2017 | Read review
“Fly with some else”
 of 5 bubbles ptrabant, 19 Mar 2017 | Read review
“Try to choose flights using the A320 if possible”
 of 5 bubbles upyourj, 19 Mar 2017 | Read review
“Fly Monarch but NOT from Luton”
 of 5 bubbles Bucksmjb, 18 Mar 2017 | Read review
“See this as a cautionary warning”
 of 5 bubbles melodya570, 17 Mar 2017 | Read review
Show next 5 travel tips 5 of 10
About Monarch
Luton-based Monarch (ZB) is a British low-cost carrier catering to leisure travelers. The airline flies scheduled non-stop flights to about 30 destinations. Additional destinations are served through the airline's charter business. The airline's operating bases are located at Birmingham Airport (BHX), East Midlands Airport (EMA), Leeds Bradford International Airport (LBA), London Gatwick Airport (LGW), London Luton Airport (LTN) and Manchester Airport (MAN). The airline's fleet features a one-cabin (Economy Class) configuration.

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