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Air Vanuatu


263 reviews
Headquarters: Air Vanuatu House, 3rd Floor Rue de Paris, Port Vila, Efate Vanuatu 1300 780 737 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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263 Reviews from our TripAdvisor Community

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263 reviews from our community

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Showing 240: English reviews
Wy Yung, Australia
Level 3 Contributor
17 reviews
Reviewed 3 days ago
NEW

In flight service was good, but there were some gaps in the service. In flight entertainment is delivered by the passenger viewing the entertainment package from their own device after loading the necessary app. Advice of the requirement is provided in the terminal and in my case after turning-off my mobile by then it too late. Early advice would be...

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South Pacific Economy Sydney - Port Vila

Helpful?
Thank grahamthomas176
Los Angeles, California
Level 6 Contributor
1,011 reviews
217 helpful votes
Reviewed 5 days ago
NEW

Departed 20 minutes early. Good coach legroom. Comfortable seat. Good food service for short one hour flight.

South Pacific Economy Noumea - Port Vila
Helpful?
Thank TravelinAlan
Exeter, United Kingdom
Level 6 Contributor
782 reviews
305 helpful votes
Reviewed 1 week ago

For a small Pacific island air company Air Vanuatu was remarkably good. The flight was operated by an ATR 72-600 which is a turbo-prop aircraft. Boarding was painless. There was not much of a service on this short flight but some of us managed to get a beer!

South Pacific Economy Noumea - Port Vila
Helpful?
Thank gyanfernando
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Great flight plus great staff they look after you and make you feel comfortable 10/10 plus the free alcohol was a bonus

South Pacific Economy Auckland - Port Vila
Helpful?
1 Thank Johnny T
Sydney
Level 5 Contributor
70 reviews
56 helpful votes
Reviewed 4 weeks ago

As a group of seven - 2 seperate bookings of 4 x adults 3x children. I contacted Air Vanuatu prior to leaving Sydney to see if we could book our seats so that we were all sitting together. Unfortunately they were unable to accommodate however did make notes on their system for us to be seated together. Upon checking in...

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South Pacific Economy Sydney - Port Vila

Helpful?
Thank LiggySydney
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 4 weeks ago

Good service, good flight. Nice food. Just enough time to relax, read a book and watch some in flight entertainment.

South Pacific Economy Auckland - Port Vila
Helpful?
Thank Karina L
Level 6 Contributor
125 reviews
21 helpful votes
Reviewed 14 October 2018

I would definitely fly with Air Vanuatu again. Service was good and friendly. Food was fine and drinks served on short 3 hr flight. On time both ends. If you want movies need to download Air Vanuatu app to personal device. Showed candid camera pranks on drop down screens for those without app. Read a book instead. Planes are clean.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank NKR59
Level 3 Contributor
13 reviews
16 helpful votes
Reviewed 27 September 2018 via mobile

We were supposed to leave Santos via Port Vila on Wednesday the 26/09/18 at 16.30 hr. Due to rain our flight was delayed at first. However, nobody has given us any information and all passengers were crammed into this tiny and dirty departure room. Already cleared customs there was no way out. After a very long time I ask customs...

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South Pacific Economy Espiritu Santo - Brisbane

Helpful?
1 Thank Ralf S
Hahndorf, Australia
Level 3 Contributor
11 reviews
Reviewed 19 September 2018

My flights were to and from Port Vila in Vanuatu as part of a three week holiday for a family wedding. The airport, while basic, was clean and reasonably efficiently run. The café provided good coffee and the service was good.

South Pacific Economy Port Vila - Sydney
Helpful?
Thank NeillEM
Leeton, Australia
Level 3 Contributor
10 reviews
Reviewed 19 September 2018

The flight was on schedule. Comfortable seating but average food. Same food on the return leg. Very pleasant cabin crew and a relaxed atmosphere.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank Neil C
See travel tips for airlines
“Down-load the entertainment app in advance of boarding. Have a children menu and some form of child entertainment.”
grahamthomas176, 15 Nov 2018 | Read review
“I prefer aisle seats”
TravelinAlan, 13 Nov 2018 | Read review
“How an airline can split a family is beyond me.”
LiggySydney, 18 Oct 2018 | Read review
“We had first row in economy. Both flights. Lots of leg room to stretch out.”
karinalO7320TA, 17 Oct 2018 | Read review
“Online Check in for seating 24hrs before flight recommended.”
NKR59, 13 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Vanuatu
The national flag carrier of the island nation of Vanuatu, Air Vanuatu (NF) flies to about 30 destinations within Vanuatu, as well as destinations in Australia, New Zealand, Fiji, New Caledonia and the Solomon Islands. NF also has codeshare agreements with Air New Zealand, Fiji Airways and Qantas. Most of its aircraft are configured with just Economy Class seating, though the airline operates a two-cabin aircraft (featuring Business Class and Economy Class cabins) on certain routes. Air Vanuatu is headquartered in Port Vila, Vanuatu.
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