We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

WestJet


3,600 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

3,600 Reviews from our TripAdvisor Community

Write a Review

3,600 reviews from our community

Filter reviews by popular destinations:
All reviews Toronto Calgary Vancouver London Edmonton Winnipeg Halifax Las Vegas Cancun Ottawa Montreal Kelowna Victoria Puerto Vallarta St. John's
Traveller rating
Cabin
  • (2,856)
  • (601)
  • (0)
  • (0)
Route
  • (1,248)
  • (690)
  • (606)
  • (315)
  • (303)
  • More
Language
  • More
Showing 3,460: English reviews
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

WestJet flight attendants and check continues to be the best service around ... They go out of their way to assist you and ensure you have a pleasurable flight Best Canadian based airline by far !

Canada Economy Los Cabos - Edmonton
Helpful?
Thank Peter B
Newfoundland and Labrador, Canada
Level 4 Contributor
43 reviews
47 helpful votes
Reviewed yesterday
NEW

To begin with, in the past I always flew Air Canada and did not have very many issues, then about 2 years a go after rave reviews from friends and co-workers regarding WestJet we decided to give them a try. We have flown international 3 times since then with WestJet and twice had issues the most recent being the worst....

More 
Mexico Economy St. John's - Cancun

Helpful?
Thank MacIsaac
Vancouver, Canada
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

Like other reviewers, I was also very satisfied with Westjet. Great service, good value for the money. Everything was smooth, professional, I can't wish for a better flight. We left London LGW a little late, still we arrived half an hour early in Vancouver, unlike other airlines that are regularly late arriving. The automated check-in in London was for me...

More 
International Economy London - Vancouver

Helpful?
Thank Jzkal
Level 6 Contributor
253 reviews
72 helpful votes
Reviewed 2 days ago
NEW
via mobile

Fly with Westjet both from London, Gatwick to St. John's, Newfoundland. On both trips the service was very good, with checking in and the pre flight. Both actual flights were good too. The air stewards were all very friendly and we loved the commentary / safety briefing at the start of the journeys. Both fights were in time and in...

More 
International Economy London - St. John's

Helpful?
Thank Tandemania
Barrie, Canada
Level 4 Contributor
31 reviews
15 helpful votes
Reviewed 3 days ago
NEW
via mobile

I travelled round trip from Toronto to Edmonton with my elderly mother for a trip. My mother has a walker and required wheelchair assistance for distance. I indicated I would need assistance on my flight booking. The West Jet crew at Pearson was very accommodating making our trip great. From the minute I entered Pearson I received the help I...

More 
Domestic Economy Toronto - Edmonton

Helpful?
Thank Melissa P
Saskatoon, Canada
Level 5 Contributor
60 reviews
9 helpful votes
Reviewed 3 days ago
NEW

Flight was very good stewardess was very friendly had no complaints would use again flight took about 8.5 to Calgary an hour to Saskatoon. Very easy to get to Gatwick from Victoria Station in London cost if I remember was 9 pounds.

International Economy London - Saskatoon
Helpful?
Thank Bob155042
North Yorkshire, United Kingdom
Level 4 Contributor
31 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Very efficient airline, good crew members and very helpfully at both airports, I would use them again

Domestic Economy Hamilton - Calgary
Helpful?
Thank Haggai J
Langley
Level 6 Contributor
58 reviews
6 helpful votes
Reviewed 4 days ago
NEW

We got a great deal on our trip to Cancun this August and flew non-stop with WestJet. The service was excellent. The attendants were friendly, witty, and even very accommodating to children. They made the flight very enjoyable. Their service was impeccable.

Mexico Economy Vancouver - Cancun
Helpful?
Thank jasonaF7622SL
New York
Level 6 Contributor
122 reviews
28 helpful votes
Reviewed 4 days ago
NEW
via mobile

Unlike Air Canada that is rarely on time from La Guardia, we chose Westjet, a non-stop flight to Calgary. We were happy to leave few minutes late but arrive our destination earlier.

Canada Economy New York City - Calgary
Helpful?
Thank openhorizon
Mackenzie, British Columbia, Canada
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

From check in to the workers on the ramp, just great service, the willingness to assist made what was already a difficult trip doable, of course the inflight crews were great, helping and making sure everything was ok.

Domestic Premium Economy Prince George - Vancouver
Helpful?
Thank Peter M
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“Choose Westjet over other airlines, you won't be sorry.”
Jzkal, 20 Aug 2017 | Read review
“Food is not enough”
haggaij, 18 Aug 2017 | Read review
“Take a business class.”
IsadorataD, 16 Aug 2017 | Read review
“Upgrade to Plus and you will have all the amenities desired for a relaxing journey”
CindyRC73, 16 Aug 2017 | Read review
“Don't expect leg room, if eating something let the person in front know so they don't put their seat back. The seats go back very fast.”
ljd4, 16 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

226 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (226)
Viewed
View from window (7)
Viewed
Airport (27)
Viewed
Our fleet (1)
Viewed
Airport (2)
Viewed
Food and Drink (3)
Viewed
Cabin (7)
Viewed
View from Window (82)
Viewed
Seat (4)
Viewed
Airline Lounge (8)
Viewed
Onboard Feature (5)
Viewed
Other (80)