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Vueling Airlines


19,303 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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19,303 Reviews from our TripAdvisor Community

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19,303 reviews from our community

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Showing 5,088: English reviews
Barcelona, Spain
Level 4 Contributor
38 reviews
17 helpful votes
Reviewed yesterday
NEW
via mobile

It's the worst airline I've ever traveled with, and I've been doing it all over the world for 30 years. Its delays are daily, especially on flights departing from noon; that's when they do not cancel flights. The seats are the narrowest I have traveled. One of the several delays I suffered was more than three hours. I have been...

Date of travel: July 2018
More 
Europe Economy Barcelona - Paris

Helpful?
Thank JaumeLi
Level 1 Contributor
2 reviews
Reviewed yesterday
NEW

The flight was on Christmas day. And it was a nice flight. I am a frequent flyer and i have never had a problem with Vueling. Of course sometimes are some delays but not more than a 30 min.

Date of travel: December 2018
Europe Economy Amsterdam - Barcelona
Helpful?
Thank Muza E
Florence, Italy
Level 3 Contributor
17 reviews
8 helpful votes
Reviewed 2 days ago
NEW

Good airplane: new and cleaned. Also the food was quite good, off course I paid it! The flight was in time. All ok!

Date of travel: December 2018
Europe Economy Florence - London
Helpful?
Thank 848fb
Barcelona, Spain
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Worst airline ever!!! On 11Jan19 Vueling cancelled our flights without any notice. We were sitting at the boarding gate and suddenly it appeared cancelled. We had to get to Amsterdam that day, so we had to fly with another airline. They couldn’t reschedule our flight for another 2 days. Ricardo at the ticketing office told us that we would be...

Date of travel: January 2019
More 
Europe Economy Rome - Amsterdam

Helpful?
1 Thank SunitaD227
Level 1 Contributor
1 review
6 helpful votes
Reviewed 4 days ago
NEW
via mobile

I agree with last last persons comments was on the same flight. It is with dismay and frustration and anger that we need to write about the fiasco surrounding yesterday's flight to Amsterdam from Luton. Never in 40 years of travel have we experienced such incompetence from any other airline. It was a Christmas present from our three children who...

Date of travel: January 2019
More 
Europe Economy London - Amsterdam

Helpful?
6 Thank Raffers57
1 review
1 helpful vote
Reviewed 4 days ago
NEW

Day trip to Amsterdam ruined by miserly Vueling Airlines. 8.00am flight from Luton was delayed initially to 8.25am due to technical issue. A tyre on the Plane needed to be replaced. However during the course of the morning and early afternoon the boarding times were changed continually. Next take off time 11.00am then 12.00 am then 1.25pm then 3.00pm...till finally...

Date of travel: January 2019
More 
Europe Economy London - Amsterdam

Helpful?
1 Thank LoveTravel616424
1 review
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

The Vueling website automatically booked me on a return flight I did not need, and charged me for it. I was traveling without an international phone plan, and couldn't call the customer service number -- and the website offers no option to seek help online. The return flight -- which, again, I didn't ask for and didn't need, but have...

Date of travel: January 2019
More 
Europe Economy Porto - Barcelona

Helpful?
2 Thank EGGB88
Blackburn, United Kingdom
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 4 days ago
NEW

The flight was delayed for almost 3 hours, causing me to miss my connection in Barcelona (single ticket trip with Vueling). The next flight was the following day - causing me to miss my special night in a Parador Hotel. On arrival in Vigo, my bag was missing. The Customer Service throughout was appalling with the result that I spent...

Date of travel: June 2018
More 
Europe Economy Manchester - Vigo

Helpful?
2 Thank jjc_11
1 review
3 helpful votes
Reviewed 6 days ago
NEW

Flight was delayed and delayed until finally canceled. Then they refused to help me to find another flight and pretended not to speak English. I was promised compensation since I had to buy a last-minute first class ticket on another airline. However, I am still in the process of getting this money 2 months later. I had flown this airline...

Date of travel: November 2018
More 
Europe Economy Madrid - Florence

Helpful?
3 Thank Emily F
1 review
2 helpful votes
Reviewed 1 week ago
NEW

My flight was cancelled a few hours prior to departure for no reason. All other airlines where operating that day normally and they answered to my complaint that the reason was very string wind. ????? According to the EU Denied Boarding Regulation 261/2004, each passenger has a right for flight cancellation refund of 250 euros! Be aware of this, read...

Date of travel: January 2019
More 
Europe Economy London - Amsterdam

Helpful?
2 Thank MacroSana
See travel tips for airlines
“Don't FLY with Vueling as you won't FLY. This should be their catchphrase...”
LoveTravel616424, 18 Jan 2019 | Read review
“Don't go with them!”
jjc_11, 18 Jan 2019 | Read review
“I strongly advise you to choose other low-budget companies. Avoid these scamps!”
MacroSana, 15 Jan 2019 | Read review
“If flying through Orly, eat or buy souvenirs before you go through the airport control. Once through there is little offer.”
douglaspate, 15 Jan 2019 | Read review
“just make sure you are definitely flying with the airline you booked with, but not another one!”
Gabrielamcfok, 10 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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