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Virgin Atlantic Airways


8,997 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,997 Reviews from our TripAdvisor Community

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8,997 reviews from our community

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Showing 8,740: English reviews
Morden, United Kingdom
Level 3 Contributor
17 reviews
9 helpful votes
Reviewed today
NEW

This is the 2nd time of travelling with virgin airlines and yet again they surpassed my expectations well done. I was lucky enough to travel business class this time,staff from start to finish on both there and the return journey could not be faulted. I was traveling on my own and was very well looked after. The flat beds were...

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International Business Class London - Hong Kong

Helpful?
Thank Christina B
United Kingdom
Level 6 Contributor
147 reviews
96 helpful votes
Reviewed today
NEW
via mobile

Wow, wow, wow. Not flown Upper Class in a while but it lived up to everything we remembered. From the chauffeur driven pick up into the dedicated check in to the service and comfort. Even the food was wonderful and the wine selection was great. We had Premium Economy tickets booked for our holiday but when we came to check...

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International Business Class London - Miami

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Thank Gary F
Lymington, United Kingdom
Level 4 Contributor
31 reviews
13 helpful votes
Reviewed today
NEW

Another great Upper Class flight, the LHR Car service and exclusive terminal work really well with no queues, the Clubhouse is an excellent resting place and we really liked the dreamliner - very quiet good lighting and the flat beds are comfortable - overall well worth the money especially when compared to BA!

International Business Class London - Johannesburg
Helpful?
Thank Steve B
Kenilworth, United Kingdom
Level 4 Contributor
26 reviews
18 helpful votes
Reviewed yesterday
NEW
via mobile

Having lived in many places worldwide, i have had the dubious luck to have travelled with many longhaul airlines, alone and then with a baby and then with a baby and toddler, and now a 5 and 7 year old!! Any travel with children is hard work especially when many other travellers( without children) act in a very selfish way,...

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International Economy London - Miami

Helpful?
Thank jaffacakes_yum
Sammamish, Washington
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

What a great airplane the 787 is! Very light airy, with lower cabin altitude and better humidity makes for a much less tiring flight. Flight was not full 220 of 260 seats taken, so had a spare seat next to me. Service was great with 2 meals and ice cream snack too. Food was OK.

International Economy Seattle - London
Helpful?
Thank Stephen W
Manchester, England, United Kingdom
Level 3 Contributor
11 reviews
8 helpful votes
Reviewed yesterday
NEW

First time and loved it,will not fly with anyone else in future,the staff are lovely and helpful,even upgraded us when told we were getting married,food was lovely and overall a very pleasant trip.

International Economy Manchester - New York City
Helpful?
Thank Lynda M
London, United Kingdom
2 reviews
Reviewed yesterday
NEW
via mobile

Paying the extra money for bigger seats more room better meals extra drinks and snacks and not having to move for someone else going to the toilet meant the flight was enjoyable and stress free. Absolutely loved it and it was a lovely surprise for my wife.

International Premium Economy London - Havana
Helpful?
Thank Geoff L
London, United Kingdom
Level 3 Contributor
12 reviews
Reviewed yesterday
NEW

A delay of 6 hours at Gatwick is not a pleasant experience. The retail has taken so much space the only place in July to sit is the floor.No mention by Virgin staff to use the Virgin lounge it took a security man to mention to us to go and ask. When in the lounge the staff were fabulous but...

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International Economy London - Orlando

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Thank 865Keith
Wales, United Kingdom
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Each year I like to fly with a different airline to see who the best is. This year we flew with Virgin Atlantic and it has been the best so far without a doubt. Thomas Cook second and BA after that. With Virgin, even in economy, you feel as though you get the whole package. Food was great, service excellent...

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International Economy San Francisco - London

Helpful?
Thank Tristian13Griffiths
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed yesterday
NEW

Flew economy class and loved every minute of it. Had seats right at the back of plane, very quiet . Great service ,food ,drinks and entertainment. The cabin crew were very friendly and provided great service. Towards the last couple of hours you get afternoon tea followed by a ice lolly. On the return flight home my daughter was unwell...

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International Economy London - Orlando

Helpful?
Thank helenpalmer2018
See travel tips for airlines
“Be polite to cabin crew,they work hard so you can have a pleasant flight experience”
christinab299, 18 Aug 2018 | Read review
“Make sure you book seats as far forward as possible due to the bar noise at the rear of the cabin”
stevebK4191PE, 18 Aug 2018 | Read review
“Seek out the 787”
D1949FIstephenw, 17 Aug 2018 | Read review
“book row 43 as its extra leg room with out the charge”
LyndaM_12, 17 Aug 2018 | Read review
“On long haul ask or pay for the upstairs on economy its quite and ore attentive by staff”
865Keith, 17 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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