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Virgin Atlantic Airways


6,255 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,255 Reviews from our TripAdvisor Community

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6,255 reviews from our community

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Showing 6,078: English reviews
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

It was great and pleasure to travel with Virgin Atlantic Airways with family. The airline seats were comfortable and legroom was also comfortable and enough. Cabin crew members were very helpful and friendly and to be honest, food was delicious ! I would highly recommend Virgin Atlantic Airways as secure and safe for individuals and group travel (with children).

International Economy Mumbai - London
Helpful?
Thank Shivangi S
devon
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed yesterday
NEW

Clubhouse very good and refined. Boarding see sumaryf. Fight very good.. food very good. Seat a bit narrow when compared with Delta one a330 connection

International Business Class London - New York City
Helpful?
Thank devondawdler
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Appalling After Hol service/care from Virgin - this is the best place I could find to write about it

International Economy Manchester - Orlando
Helpful?
Thank Laura G
Truro, England, United Kingdom
Level 5 Contributor
48 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Terrible flight for our wedding/honeymoon from Gatwick to Las Vegas!! Booked premium economy as usual but it was dirty, filthy, tv screen hadn’t been cleaned dirt by and on seat, I even got bitten on my foot twice before take off!! Delays too x2 hours sat on the run way.not made to feel special at all, food abit Disapointing this...

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International Premium Economy London - Las Vegas

Helpful?
Thank Katie B
Greenwich, Connecticut
Level 6 Contributor
1,011 reviews
377 helpful votes
Reviewed 2 days ago
NEW
via mobile

If your more mature joints can't spend hours in a tight economy seat, PE is the economically palatable solution. My seat was in the last row and I liked that. I was able to recline for the whole flight without bothering a soul. I was also lucky that the seat in front of me was empty, so I had tons...

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International Premium Economy Miami - London

Helpful?
Thank Reasonable50
Driffield, United Kingdom
Level 6 Contributor
227 reviews
112 helpful votes
Reviewed 2 days ago
NEW

From V Lounge to aeroplane Virgin know how to make you feel both welcome and valued. The flight crew were lovely young people, nothing was too much trouble and drinks and food service was excellent. I should have preordered a vegetarian lunch as the pasta was spoiled for me with a mushroom sauce which is not my choice - my...

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International Economy Manchester - Orlando

Helpful?
Thank sharon e
Wales, United Kingdom
Level 6 Contributor
139 reviews
61 helpful votes
Reviewed 2 days ago
NEW
via mobile

No where does it say to leave your red blanket. Having travelled from a warm climate, cool on the plane so used the red blanket and tried to take it with me out to the “minus 1 degree” as announced by the pilot. The steward on the way out said “ you have to leave that” he could see I...

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International Economy Orlando - Manchester

Helpful?
Thank LadiesThatLunch2123
ventura67
Level 5 Contributor
91 reviews
48 helpful votes
Reviewed 2 days ago
NEW

Even though flight had been called still quite a lot of hanging around the gate. Could have been a smoother departure experience. Upper class cabin seats 8/9. Far enough away from the toilets. Good service throughout, right level of attention. Flatbeds not that comfortable but an option to layout and get some sleep. Some areas of seating could have been...

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International Premium Economy Las Vegas - London

Helpful?
Thank ventura67
ventura67
Level 5 Contributor
91 reviews
48 helpful votes
Reviewed 2 days ago
NEW

Upstairs seating in Premium Economy. Plenty of space around seats and legroom. More storage on window side and in overhead locker. Flight was delayed departing but made up time. Good on-board service throughout. Good range of films/entertainment.

International Premium Economy London - Las Vegas
Helpful?
Thank ventura67
Basingstoke, United Kingdom
Level 6 Contributor
115 reviews
43 helpful votes
Reviewed 3 days ago
NEW

First time upgraded to premium economy, well, it was well worth it. The staff and attention you got was amazing. Plenty of drink and food offered and always looking to help make the flight better. Highly recommend this upgrade, the cost is worth it. Extra seat room, comfy and made the long haul flight seem short haul. Very relaxed at...

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International Premium Economy London - Bridgetown

Helpful?
Thank JeySC
See travel tips for airlines
“Wear noise reducing headphones on boarding”
devondawdler, 17 Dec 2017 | Read review
“Would expect to receive excellent Virgin service after holiday as do when booking, travelling & spending £1,000's of ££- reputable company??”
lauragN7958ZU, 17 Dec 2017 | Read review
“Extra legroom, although it may seem pricey, helps the flight restlessness for sure.”
621sharone, 16 Dec 2017 | Read review
“be patient with the inflight entertainment system, a little fiddly.”
JeySC, 15 Dec 2017 | Read review
“Do not expect a refund for seat costs, even when the mistake is made by the airline.”
Blondechick2013, 14 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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