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Vietnam Airlines


4,581 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,581 Reviews from our TripAdvisor Community

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4,581 reviews from our community

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Showing 2,609: English reviews
Level 6 Contributor
91 reviews
18 helpful votes
Reviewed 2 days ago
NEW
via mobile

Short two hour flight which departed on time and arrived on time. Even though there was no gate and we had to be shuttles to and from plane, it was all done very efficiently and quickly and our luggage was there waiting for us when we arrived at HCMC.

Southeast Asia Economy Hong Kong - Ho Chi Minh City
Helpful?
Thank Kevin R
Melbourne, Australia
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 2 days ago
NEW

We upgraded to Premium Economy to SGN & return to MEL so we were well looked after. Other internal flights with Vietnam Airlines were Economy, Service at the airports was great considering the language barrier, service on the airplane was basic but acceptable. We have no problem reccomending Vietnam airlines for your airline of choice if travelling to Vietnam

International Economy Melbourne - Ho Chi Minh City
Helpful?
Thank Max H
Melbourne, Australia
Level 5 Contributor
68 reviews
32 helpful votes
Reviewed 2 days ago
NEW

we had flown with Vietnam Airlines previously and had no reservations in chosing them again 3 years later. The flight times, time in transit all suited our travel plans. The only complaints might be that the cool drinks served should have been colder and the arrangements for transiting in HCM for Da Nang could have been clearer, luckily we had...

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International Economy Melbourne - Da Nang

Helpful?
Thank Graeme S
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

We had a very pleasant flight, in the counter the attention of the staff was super friendly, with a big smiles all the time, Cambodia airport small but modern, with a lot of restaurants and shops, in the food court area you can find many of the international brands... feels more like a small version of the U.K. Airport, But...

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Southeast Asia Economy Siem Reap - Hanoi

Helpful?
Thank Fabio E
Sydney, Australia
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Have used Premium Economy on other Airlines and the seating configuration has to be by far the best i have had to date. My partner & i are both tall & i suffer with a severe back problem found these seats brilliant well worth the money.

International Economy Sydney - Ho Chi Minh City
Helpful?
Thank busco2281
Level 4 Contributor
37 reviews
5 helpful votes
Reviewed 3 days ago
NEW
via mobile

For my firt business flight it was amazing. Hôtesses so pretty and kind. Large place for sit, perfect for sleep. Meals, drink and service hight level. Plane be Airbus A350 no Noisy, no vibration and very biautifull inside. Hightly recommended .

International Business Class Paris - Hanoi
Helpful?
Thank franck c
Level 4 Contributor
27 reviews
2 helpful votes
Reviewed 3 days ago
NEW

This shared Delta/Vietnam Airlines trip was from Minneapolis/St Paul to Tokyo. Then Vietnam Airlines to Ha Noi. Despite the many hours it takes to go such a distance, the space was as good as it gets and flight attendants helpful. Upon my return, because there was a short time between flights in Tokyo/Haneda, an escort met me to be sure...

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International Economy Minneapolis - Hanoi

Helpful?
Thank Sieglinde G
Singapore, Singapore
Level 6 Contributor
99 reviews
47 helpful votes
Reviewed 3 days ago
NEW

We did an online check- in at home. So we arrived at the airport just about an hour before flight time and we had no problem offloading our luggage at the counter. Flight was on-time. Attendants were courteous and pleasant. Due to the weather on both our flights there were turbulence during meal times. There were no hot drinks served....

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Southeast Asia Economy Singapore - Hanoi

Helpful?
Thank HongSO
Innes Park, Australia
Level 3 Contributor
20 reviews
8 helpful votes
Reviewed 3 days ago
NEW

Flight attendants very attentive to all your needs Good amount of leg room. Meals were lovely. Seating comfortable . Toilets kept clean.

International Economy Ho Chi Minh City - Melbourne
Helpful?
Thank jastod
Sydney, Australia
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed 4 days ago
NEW
via mobile

The flight was pleasant with friendly staff and good service, the plane was clean and all in a a pleasant flight. Other airlines could take a few pointers from this airline about service.

International Economy Ho Chi Minh City - Sydney
Helpful?
1 Thank trayzi
See travel tips for airlines
“Optiontown upgrades did work well & well worth the investment”
maxhallinan, 14 Aug 2018 | Read review
“in HCM City you walk 200+m between international & domestic terminals. Clarify whether you collect your own bags between terminals”
Graeme255100, 14 Aug 2018 | Read review
“Take the evening flight so you can enjoy more the day in the city...”
fabioe871, 13 Aug 2018 | Read review
“Unleash your purse strings”
busco2281, 13 Aug 2018 | Read review
“Use the airline for all your domestic travel in Vietnam”
psinniah, 11 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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