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Turkish Airlines


16,635 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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16,635 Reviews from our TripAdvisor Community

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16,635 reviews from our community

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Showing 8,018: English reviews
1 review
Reviewed yesterday
NEW
via mobile

THE WORST AIRLINES IN THE WORLD. Quality of customer service is very poor. I would say they uncultured, stubborn, they even try to hurt you if you question them. Especially the turkish airlines transfer help desk in istanbul airport. My comments are based of my experiance with them. Suggestions for air travellers: Please avoid turkish airlines. Sometimes you might find...

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International Economy Dubai - Zurich

Helpful?
Thank Nazin N
Istanbul, Turkey
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed yesterday
NEW

As always departure with a little delay but arrival on time, a nice and very professional staff on board (as a medical doctor I was witnessed once that they are extremely well trained for all emergency situations), great meal as

Europe Economy Istanbul - Paris
Helpful?
Thank Selim B
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I have used Turkish Airlines several times for my international flights and they have always been punctual and consitent-always a meal, even on short flights & a TV screen for every seat. I enjoy watching shows and movies so for me, this is a biggie! My transfer was in Istanbul and I had more than enough time to do some...

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Europe Economy Bucharest - Minsk

Helpful?
Thank TrMarek
Auckland, New Zealand
Level 6 Contributor
235 reviews
163 helpful votes
Reviewed yesterday
NEW

A terrible flight with children climbing and kicking behind us. Parents offended when we complained. Food was terrible and the attendants surly. Other screaming children on the flight did not help the atmosphere.

Europe Economy Tirana - Istanbul
Helpful?
Thank John_MtEden
Tbilisi, Georgia
Level 5 Contributor
55 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Perfect plane, perfect service, I usually use that company for transit flights and recommend them to you. Nice plane, nice personnal.

Europe Economy Tbilisi - Rome
Helpful?
Thank keldshot
2 reviews
Reviewed yesterday
NEW

It was generally nice. Staff was helpful, english speaking, and supportive. Check-in was done quickly, no delays.

Europe Economy Pristina - Antalya
Helpful?
Thank Meti B
Melbourne, Australia
Level 6 Contributor
168 reviews
96 helpful votes
Reviewed yesterday
NEW

This was our second flight for the day. When checking in for the first flight my husband and I had been allocated seats for this flight on opposite sides of the plane. We tried to change them at Istanbul but were told we couldn't. However on board musical chairs took place to change children from the row in front of...

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Europe Economy Istanbul - Zagreb

Helpful?
Thank Adrianne K
Melbourne, Australia
Level 6 Contributor
168 reviews
96 helpful votes
Reviewed yesterday
NEW

I did not require assistance at Batumi airport as it is small with little walking. Our flight was delayed leaving. We sat on the plane for half an hour watching as individuals or small groups of passengers arrived late and unhurridly came to board. Flight itself was great. Nice meal. Good leg room. My husband enjoyed the films while I...

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Europe Economy Batumi - Istanbul

Helpful?
Thank Adrianne K
Mumbai, India
Level 5 Contributor
48 reviews
19 helpful votes
Reviewed yesterday
NEW

We chose Turkish Airlines basically for its cost and we were apprehensive. But we were otherwise pleasantly surprised. The flight was a break journey with a short layover in Istanbul. The flight from Venice to Istanbul was short but was delayed close to an hour. The gate mentioned in the Boarding pass was different from the gate that we had...

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International Economy Venice - New Delhi

Helpful?
Thank SeekTravelGeek
1 review
Reviewed yesterday
NEW

m experience with this company is terrible. very bad website, changing flight time many times and NO communication at all

International Economy Detroit - Cairo
Helpful?
Thank Hany A
See travel tips for airlines
“Please do book MEAL option if you are VEGETARIAN”
SeekTravelGeek, 16 Jul 2018 | Read review
“If you like your food ,go for lunch or supper”
2irfans, 15 Jul 2018 | Read review
“If travelling to places with Monsoon climates take a hard shelled suitcase”
kelvinwilliama2014, 15 Jul 2018 | Read review
“Make sure that if your luggage needs to be picked up and checked back in on a multi flight journey, you get ample time.”
, 14 Jul 2018 | Read review
“Generally Long route travel is very much recommended through this Turkish Airlines.”
naliniranjann, 13 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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