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Turkish Airlines


21,420 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,420 Reviews from our TripAdvisor Community

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21,420 reviews from our community

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Showing 10,533: English reviews
Istanbul, Turkey
1 review
Reviewed today
NEW

I had a transit flight Male - Istanbul - Tashkent on 15th January 2019 and I'm really disappointed with a service quality of Turkish Airlines. Cabin crew is not attentive and doesn't show enough care to their passengers. If you order something you need to remind them again to get your order, seats are extremely uncomfortable for long flights with...

Date of travel: January 2019
More 
Asia Economy Male - Tashkent

Helpful?
Thank DayTrip902408
Kaunas, Lithuania
Level 5 Contributor
73 reviews
16 helpful votes
Reviewed today
NEW

The flight was VNO-ISTANBUL-PHUKET and Return. The Airlines are not bad, but there is a big problem with flights when You need connection in Istanbul Ataturk airport. It is almost always late and delayed. So it is always risk not to be in time for connecting flight.The food is OK, The leg space in much better in European short flights...

Date of travel: December 2018
More 
International Economy Vilnius - Phuket

Helpful?
Thank Lithuanian-guest
Istanbul, Turkey
Level 3 Contributor
23 reviews
5 helpful votes
Reviewed today
NEW

We have flown recently with Turkish Airlines to and from Tel Aviv via Istanbul. Service is superb, food is excellent and the seating truing into flat beds are very comfortable. Probably better than most airlines we flew with.

Date of travel: January 2019
International Business Class Istanbul - New York City
Helpful?
Thank Michael_Kfar
Lancaster, United Kingdom
Level 4 Contributor
38 reviews
17 helpful votes
Reviewed yesterday
NEW

Although the flight itself was very good. We were delayed leaving Manchester and missed our connecting flight from Istanbul (Turkish Airlines again) to Ercan. The big problem is Istanbul airport is a total shambles. Lots of people from different flights were stranded. It took around 3 hours to get sorted and we had a delay of 7 hours. A total...

Date of travel: December 2018
More 
Europe Economy Manchester - Istanbul

Helpful?
Thank Keith S
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Our flights with Turkish airlines went well with no delays. Our luggage was transferred without incident. The food was good and staff courteous. If i had any complaint it would have been the heat in the cabins. We had 4 flights and all of them were very hot. Apart from the heat our flights were uneventful.

Date of travel: January 2019
International Economy Dublin - Cape Town Central
Helpful?
Thank obrienst2018
Level 3 Contributor
18 reviews
12 helpful votes
Reviewed yesterday
NEW

It really is: they do what they say in the advertisement! Flight times good and on time, transfers easy including onward luggage, seating very comfortable, food and drink nothing to complain about. In flight entertainment excellent.

Date of travel: December 2018
Europe Economy Dalaman - Manchester
Helpful?
Thank Val R
Level 4 Contributor
43 reviews
14 helpful votes
Reviewed yesterday
NEW

Always nice to fly Turkish Airlines. Enough leg space, clean planes, good food and service with a smile.

Date of travel: December 2018
International Economy Dusseldorf - Nairobi
Helpful?
Thank 8aroundtheglobe
Bangkok, Thailand
Level 5 Contributor
57 reviews
18 helpful votes
Reviewed yesterday
NEW

The flight from London Heathrow for Bangkok via Istanbul left on-time. The flight service and food was very good, with an on-board chef. All flight staff were very attentive to our needs.

Date of travel: January 2019
International Business Class London - Bangkok
Helpful?
Thank fossie52
Bangkok, Thailand
Level 5 Contributor
57 reviews
18 helpful votes
Reviewed yesterday
NEW

The flight from Bangkok to London via Istanbul departed late from Bangkok due to heavy traffic. The flight was comfortable and the food was very good with a reasonable selection and an on-board chef. On-board service was good. My wife had a problem with her seat as it would not recline and at one point her Entertainment system stopped working,...

Date of travel: December 2018
More 
International Business Class Bangkok - London

Helpful?
Thank fossie52
Atlanta, Georgia
Level 3 Contributor
14 reviews
10 helpful votes
Reviewed yesterday
NEW

This is a formal complaint to warn people against flying Turkish Airlines. Up until this point i've flown them business class before and never had an issue with the onboard service. However if you EVER have any sort of problem, man you are in for it! My problems began the day before the flight, I had booked a Turkish Airlines...

Date of travel: December 2018
More 
International Business Class Kilimanjaro National Park - Chicago

Helpful?
1 Thank FredLansky
See travel tips for airlines
“If you fly to Central Asia Specifically to Uzbekistan do not boo Turkish airlines.”
DayTrip902408, 17 Jan 2019 | Read review
“Do not book a flight via Istanbul. People were almost rioting. lots of missed flights with little or no help.”
622keiths, 16 Jan 2019 | Read review
“Pray you don't have an issue and have to deal with their customer service”
FredLansky, 16 Jan 2019 | Read review
“Considering price, in time flying and quality as important - go for it”
186berndw, 16 Jan 2019 | Read review
“choose there promo flights which are cheaper”
drbadds, 15 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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