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Thai Airways


10,900 reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand 011 66 2 288 7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,900 Reviews from our TripAdvisor Community

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10,900 reviews from our community

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Showing 6,293: English reviews
Singapore, Singapore
2 reviews
Reviewed today
NEW
via mobile

Flight landed 40mins after ETA with no explanation given. Crew members were ok but not as attentive or smiley as in the past. Flight announcements were slightly muffled and inaudible.... otherwise smooth flight but slow/delayed

Southeast Asia Economy Bangkok - Singapore
Helpful?
Thank jacesyt123
Level 2 Contributor
7 reviews
Reviewed today
NEW

Thai airways files the "shorter" duration long-haul trips from India to Australia via Bangkok. This one was about 16 hours which is pretty good and when the flight is so smooth and service good, friendly and efficient with reasonable inflight entertainment - it's worthy of a positive recommendation which I'm doing wholeheartedly. I only have one grievance, and that's the...

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International Economy Bengaluru - Melbourne

Helpful?
Thank GoPlacesLivelife
Level 3 Contributor
8 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Our group of 8 passengers flew Thai Airways’ 777-300ER from London Heathrow to Bangkok Suvarnabhumi on the 11 hour flight. -CHECK-IN AND BOARDING Check-in at Heathrow was smooth and so was boarding, but we didn’t depart until around half an hour after our scheduled departure time. At Suvarnabhumi, check-in and boarding was also smooth. -SEAT The seats on the 773...

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International Economy London - Bangkok

Helpful?
Thank JoshBrownn1504
Berwick, Australia
Level 1 Contributor
4 reviews
Reviewed 2 days ago
NEW

Check in was hassle free and we stopped in Bangkok for approximately 3 hours before flying on to Munich. The boarding in Bangkok was not very well organised and after First Class and Business Class boarded as it was a free for all and it was very congested. The plane on the Bangkok to Munich was an older model and...

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International Economy Melbourne - Munich

Helpful?
Thank Mary S
Sydney, Australia
Level 5 Contributor
78 reviews
18 helpful votes
Reviewed 2 days ago
NEW

Was pleased to be in an A350 plane which is one level rather than the 2 level A380. It was a very good experience with very polite and efficient crew. We took off almost exactly on time and the food was quite OK. Being a very long flight of almost 14 hours, the seats were comfortable and movie/music selections were...

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International Economy Milan - Bangkok

Helpful?
Thank Murray L
Bangkok, Thailand
Level 6 Contributor
2,388 reviews
1,082 helpful votes
Reviewed 2 days ago
NEW

Nothing to complain about on this flight. Boarding was smooth, despite the flight being completely full. Plane was new 787-8 Dreamliner in great condition and perfectly clean. Flight crew was exceptionally professional and charming. Food was better than usual. Flight arrived on time at new Jakarta terminal.

Southeast Asia Economy Bangkok - Jakarta
Helpful?
Thank Raintree_Thailand
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Maroochydore, Australia
Level 6 Contributor
123 reviews
120 helpful votes
Reviewed 2 days ago
NEW

We have flown to Thailand many times with Thai Airways. With the upgrade to their new brand planes we found there is not as much seat room as the ones they used previously.. We notice this, because we are both tall. When travelling for long distances, sitting in the one position for 9 hours without being able to move when...

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International Economy Brisbane - Bangkok

Helpful?
1 Thank Jenny S
Bari, Italy
Level 4 Contributor
46 reviews
15 helpful votes
Reviewed 2 days ago
NEW

as usual also this time the trip was nice and confortable. departure in time and arrival also in time. it is important for business trraveller that have a connecting fly for another destination. Airport stay was very confortable and easy to found the gate. meny places for recharge smartphone and good WI-FI in all area. Catering on board with high...

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International Economy Rome - Bangkok

Helpful?
1 Thank Peter d
Launceston, Australia
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 2 days ago
NEW

From the moment I got in to the lounge to boarding was just as relaxing as I had started my day very early . The crem looked after me so well nothing was any trouble, this was my first time in business class, I enjoyed the meals and the snacks and to be able to lay the bed down flat...

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International Business Class Melbourne - New Delhi

Helpful?
Thank Maree S
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

In-flight service are really nice. Good food and beverage. Good enough time and schedule. Friendly flight attendants.

Asia Economy Bangkok - Bengaluru
Helpful?
Thank Sarunyou J
See travel tips for airlines
“Bangkok airport - duty free items bought from your previous destination may be taken from you”
N1347KHmarys, 13 Nov 2018 | Read review
“Window seat means you can lean against the wall/window.”
90murrayl, 13 Nov 2018 | Read review
“Melboune to Thailand (to change planes) destination Delhi India”
MareeS876, 13 Nov 2018 | Read review
“Book early”
HAPPYOZZIE, 12 Nov 2018 | Read review
“use aisle seataway from bulkhead and toilets”
andyhughes2017, 12 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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