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TAP Portugal


6,371 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,371 Reviews from our TripAdvisor Community

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6,371 reviews from our community

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Showing 1,510: English reviews
Level 2 Contributor
6 reviews
Reviewed today
NEW
via mobile

A pretty poor experience overall. First, my flight did not receive an included hold bag, which I think is pretty ridiculous for an international flight. I purchased a hold bag after checking their website and seeing the weight allowance was 70 lbs. I thought that was high at the time, but I figured it was because we didn't get one...

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International Economy Miami - Canton of Geneva

Helpful?
Thank Andrew S
Bratislava, Slovakia
Level 6 Contributor
87 reviews
47 helpful votes
Reviewed 2 days ago
NEW

I had heard a lot about TAP being a very good airline, so I was looking forward for the flight - and was disappointed. To cut it short, see a brief summary below: 1. Air conditioning on maximum the whole time (3.5 hours) - and there was no space for negotiation to adjust it. People were freezing, kept asking for...

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Europe Economy Vienna - Lisbon

Helpful?
Thank barnieh
Stockholm, Sweden
Level 2 Contributor
7 reviews
16 helpful votes
Reviewed 2 days ago
NEW

1./ I am very angry withTAP, because they do not mention that we were going to fly with Euro Atlantic Airways neither in the booking nor on the itinerary or during the checking process. I feel that I am cheated! Never never again with TAP and I will never recommend TAP to my travelling friends! 2./ Our flight to Lisbon...

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Europe Economy Lisbon - Stockholm County

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3 Thank Gina0911
London, United Kingdom
2 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew from JFK to Lisbon direct which was roughly a 6 hour red eye flight. I flew economy, and while Business Class looked nice and comfortable, economy was hell. The seats are rock hard and barely any space to stretch your legs, and this is coming from a person half an inch shy of being 5'4". The food was the...

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International Economy New York City - Lisbon

Helpful?
1 Thank Linda O
Moncton, Canada
Level 4 Contributor
29 reviews
16 helpful votes
Reviewed 2 days ago
NEW
via mobile

Having read reviews on this airline, the difference between business and coach is the colour of the ( non-reclining) seats. OK it's a cattle car. A people mover. No frills. Reasonable price. If there's another non-Portuguese option I'd say explore it. However I didn't have the option and TAP seems to have better reviews than the others. But after a...

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Europe Economy London - Lisbon

Helpful?
Thank Schteve27
Saint Louis, Missouri
Level 3 Contributor
15 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

My wife and I flew round trip to Lisbon from Newark. Flights were on time and very easy. No stress!! Flight attendants were kind and helpful. Paying a bit extra for the TAP lounge and fast security line were great.

International Economy Newark - Lisbon
Helpful?
Thank David K
Sao Paulo, SP
Level 5 Contributor
62 reviews
31 helpful votes
Reviewed 2 days ago
NEW

For the third time TAP trapped me om 'Special Seats ' extra payment fee for extra space at first lines of each cabin. I paid 35euros extra fee... for nothing... one more time TAP didn't work respectful to passengers. Don't waste your money nor time... TAP will never guarantee your good willing of having some kind of comfort inside their...

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International Economy Porto - Sao Paulo

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1 Thank MCris P
Bologna, Italy
1 review
1 helpful vote
Reviewed 3 days ago
NEW

Victoria 3602154690 Booking code VAJ9YY Electronic ticket 047 – 2165824146 Passenger Roger Dorrington Warwick Class Business Bologna Lisbon Fortaleza return flight. Outbound flight 11/08/2017 TP871 Seat 1C - TP 036 Seat 3B Inbound flight 21/08/2017 TP035 Seat 3E – TP874 Seat 3C Dear TAP, The outbound flight from Bologna to Lisbon left 40minutes late, following the late arrival of the...

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International Business Class Bologna - Fortaleza

Helpful?
1 Thank warwick311
Halifax, Canada
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 4 days ago
NEW

It is a joke to say that TAP has business class on inter Europe flights - economy seating, middle seat empty - no inflight entertainment options. No food service, no bar service, NO SERVICE. The crew were busy entertaining either other off duty staff or friends in the front of the plane- plane lands on runway, you deplane by stairs...

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Europe Business Class London - Lisbon

Helpful?
Thank southshorehome
Seattle, Washington
Level 4 Contributor
42 reviews
23 helpful votes
Reviewed 4 days ago
NEW

Flew in an Airbus A330-200, and had a very comfortable flight. Service at check in was good, boarded right away and was on time. They have a good entertainment system with a decent selection of tv and movies. Food was much better than I was expecting. We got one hot meal and a smaller meal on the 6 hour flight....

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International Economy Lisbon - Boston

Helpful?
Thank AJ A
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See travel tips for airlines
“I will never recommend TAP to my travelling friends!”
Gina0911, 23 Sep 2017 | Read review
“Don't ever FLY. TAP ... just unrespectful treatment you will find here!”
MCrisP, 23 Sep 2017 | Read review
“Choose another airline”
warwick311, 22 Sep 2017 | Read review
“look for other airlaine”
misterxm, 20 Sep 2017 | Read review
“Good Luck shouldn't be a requirement for a full paid fare!”
michaelkranzler, 20 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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