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Swiss International Air Lines


8,192 reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland 011 41 848 700 700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,192 Reviews from our TripAdvisor Community

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8,192 reviews from our community

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Showing 3,579: English reviews
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW

We flew with Swiss from Oslo to Athens with a stop in Zurich. The flight attendants were nice and professional, and we even got a small meal served even though the flight was barely 2,5 hours. The flight was slightly delayed, but we the airline were quick to inform about this and we landed as scheduled.

Europe Economy Zurich - Athens
Helpful?
Thank Karl S
Level 2 Contributor
9 reviews
24 helpful votes
Reviewed today
NEW
via mobile

we flew from Melbourne to Madrid. my luggage did not arrived .when I asked to speak to a Swiss air representative, but it does not exist in Madrid . the swiss air logistic are far from good. they need to do a lot of work to keep up with others like Singapore air, Turkish air , even jetstar are far...

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International Economy Melbourne - Madrid

Helpful?
Thank Czarina C
Boston, Massachusetts
1 review
Reviewed today
NEW

Booked four tickets to Europe (Greece) for myself, my wife, and our two young boys (7 and 4). Flight to Greece was with Air Canada, and return with Swiss. Air Canada was amazing! We called to inquire about baggage, and they (on their own initiative) wanted to ensure we would be sat with our kids - and booked us all...

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International Economy Thessaloniki - Boston

Helpful?
Thank eleft101
East Lyme, Connecticut, United States
Level 3 Contributor
22 reviews
5 helpful votes
Reviewed today
NEW

Nice flight. Connection through Zurich was smooth. Terminal information was clear and efficient. Flight food was good. Will use them again in the future.

International Economy Boston - Prague
Helpful?
Thank Colleen G
Level 6 Contributor
149 reviews
24 helpful votes
Reviewed yesterday
NEW

Exactly a year to the day after flying from Zurich to Brisbane with a very dour, almost surly, yet swissly efficient crew, we were amazed to board this flight and be greeted by smiling, personable and engaging crew members who worked hard to make the trip pleasant. The lie-flat beds are quite narrow and not as comfortable as those on...

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International Business Class Venice - Brisbane

Helpful?
Thank AtticusPenfold
Zurich, Switzerland
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Very comfortable to jump in 50 minutes over the alps to the adriatic sea. Flight was crowded and many Pax had to much carry on bags... the Crew did it's best! Window seat recommended, exceptional view over the alps and before landing.

Europe Economy Zurich - Venice
Helpful?
Thank habilore
Budapest, Hungary
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

We flew to Las Vegas from Budapest (Hungary) with Swissair on business class. We had to change the flights in Zurich. We had only 75 minutes to change - but it was more than enough, because the Zurich Airport isn’t too big, and there is a fast train connection among the terminals. The short trip wasn’t a special experience -...

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International Business Class Budapest - Las Vegas

Helpful?
Thank Mikorleszmarnyar
Tel Aviv, Israel
Level 3 Contributor
11 reviews
6 helpful votes
Reviewed yesterday
NEW

Usually, I`m very afraid of flights. But on the flight with Swiss Air I have felt comfortable. The takeoff and the landing, the service and the food, the entertainment - everything was excellent!!!

International Economy Tel Aviv - Zurich
Helpful?
Thank Tehila1512
Ambilly, France
Level 6 Contributor
241 reviews
76 helpful votes
Reviewed yesterday
NEW

At Departure small delay not really important that the pilot caught up practically.. everything went well. no problem encountered. Only down thing, the staff .. for the first time on Swiss they were not smiling .. a young stewardess was even a bit rude with people (not using bad words but harsh).. On the way back it was a different...

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Europe Economy Canton of Geneva - Palma de Mallorca

Helpful?
Thank franck a
Riverside, California
Level 5 Contributor
56 reviews
24 helpful votes
Reviewed 2 days ago
NEW

The flight was crowded, most are these days. the flight crew must have had a long day. It was pretty much, "get on, get your seat, lets go." The seats were extremely small. I am not a small person, but I am not a plus sized person either. I had to force my body into the seat. It was a...

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International Economy Tel Aviv - Zurich

Helpful?
Thank Robert P
See travel tips for airlines
“Request an exit row, pay for leg room. It won't matter how early you get there.”
393RobertP, 18 Jul 2018 | Read review
“Choose other airline”
alcidesleao, 18 Jul 2018 | Read review
“Drink the marvelous free wine, and sleep if you can, to be ready for Europe when you land :).”
rudolphp317, 17 Jul 2018 | Read review
“Do your passport check early before boarding relax and board early”
mistere449, 16 Jul 2018 | Read review
“Never hesitate to take a flight with a bombardier Scerie of swiss! They're great planes.”
genev4, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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