We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swiss International Air Lines


5,955 Reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland +41-848-700-700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

5,955 Reviews from our TripAdvisor Community

Write a Review

5,955 reviews from our community

Filter reviews by popular destinations:
All reviews Zurich Canton of Geneva Bangkok New York City London Sao Paulo Barcelona Los Angeles Miami Hong Kong Singapore Athens Rome San Francisco Tel Aviv
Traveller rating
Cabin
  • (1,788)
  • (0)
  • (648)
  • (91)
Route
  • (1,579)
  • (901)
  • (22)
  • (21)
  • (4)
  • More
Language
  • More
Showing 2,530: English reviews
Padua, Italy
Level 6 Contributor
130 reviews
11 helpful votes
Reviewed 2 days ago
NEW

I had a really nice flight with Swiss. The food and the entertainment were perfect. Never found an airline like this (maybe I was just lucky that the plane was new).

International Economy Singapore - Zurich
Helpful?
Thank Mattia R
Milan, Italy
Level 6 Contributor
202 reviews
113 helpful votes
Reviewed 2 days ago
NEW

Flying with Swiss is still a privilege, I use a lot the plane and lately I noticed that even major airlines are going towards the low coast approach but with Swiss is different. It was a short flight (1 hour) but the quality of the plane (seats, cleaness, stweard and hostess, etc) and on board service were remarkable. The general...

More 
Europe Economy Zurich - Vienna

Helpful?
Thank Horrado
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had a flight booked from Heathrow to Zurich and then onto Johannesburg to sort my moms funeral. My flight was cancelled at the last minute. Went to their help desk to get onto the next flight. They had no care in place and booked me onto another airline. This was when their responsibly ended as far as they were concerned....

More 
International Economy London - Johannesburg

Helpful?
Thank GaryandDavid
Boxtel, The Netherlands
Level 6 Contributor
132 reviews
20 helpful votes
Reviewed 3 days ago
NEW

Return trip from Bangkok back home via Amsterdam. service onboard very good, as well as the entertainment. Screens that have a good functionality, quick and clear screens with wide variety.

International Economy Bangkok - Zurich
Helpful?
Thank Andre758
St Genis Pouilly
Level 2 Contributor
8 reviews
10 helpful votes
Reviewed 3 days ago
NEW

I wanted to share my experience, as frequent traveller on Swiss. I accumulate about 35-40 rotations per year and most of the time on A320 family aircraft. Since my first trips on BCS-100/300, I've noticed a quite disturbing and loud cabin noise. Maybe, the aircraft will be among the most silent ones, but inside the cabin comfort is lower than...

More 
Domestic Economy Zurich - Canton of Geneva

Helpful?
Thank AndreaM70
Westchester County, New York
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 3 days ago
NEW

I routinely fly this route and feel that it is heads and tails above the rest. Consequently, I try to fly Swiss whenever possible. They have been expanding their routes lately, so I check to see if they are available whenever flying. They are my first choice. I recently flew with them to Israel, loved it! My standards include friendliness,...

More 
International Business Class New York City - Zurich

Helpful?
Thank cheztheurillat
Bondi, Australia
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed 4 days ago
NEW

I have been living overseas for the last 9 years and I have travelled a lot with several airlines. In November 2017 I decide to try Swiss Intl Air Lines for the first time and I book a a/r ticket Milano to Shanghai via Zurich and viceversa. So I go the the airport, I drop my bag, I queue 40...

More 
International Economy Milan - Shanghai

Helpful?
Thank LP20010
Faridabad, India
Level 3 Contributor
19 reviews
1 helpful vote
Reviewed 4 days ago
NEW

Well Swiss air chocolates are really nice , also is the service , very punctual on the flight schedule , good in flight service . one of the best airports with an observation deck free for travelers with a boarding pass at Zurich airport. Generally everyone in Zurich speaks English and very friendly.

International Economy New Delhi - Zurich
Helpful?
Thank abhiyendrak
Fribourg
Level 5 Contributor
52 reviews
6 helpful votes
Reviewed 4 days ago
NEW

Have not travelled Business Class with Swiss for some time. Had a pleasant surprise. At time of booking, BC looked fairly full and made sure a seat was booked promptly. On boarding found only two people in BC and had sterling service all the way. How rare is that?

Europe Business Class Zurich - Krakow
Helpful?
Thank Krakow_55
Prague, Czech Republic
Level 5 Contributor
44 reviews
6 helpful votes
Reviewed 5 days ago
NEW
via mobile

Nice/comfortable cabin and the customer service is also very good! I usually work on planes and Swiss is definitely one of the best airline for business travelers - even in economy class.

Europe Economy Prague - Zurich
Helpful?
Thank jkrejcir
See travel tips for airlines
“Book First Class on A330 operated stretches”
ThomasEMM, 9 Dec 2017 | Read review
“Book from Lugano!”
spifi67, 8 Dec 2017 | Read review
“always bring an electronic passport with you”
ItaliantravellerRome, 7 Dec 2017 | Read review
“I hope, Swiss will improve A340 in 2018 - would be great”
andr_ericb, 6 Dec 2017 | Read review
“Skip and avoid all the hassles which are not worth it. By taking Swiss flights, I am at my ease.”
NGroth, 6 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

1,284 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1284)
Viewed
View from Window (118)
Viewed
Cabin (62)
Viewed
Our fleet (49)
Viewed
View from window (25)
Viewed
Cabin (3)
Viewed
Food and Drink (64)
Viewed
Airport (112)
Viewed
Seat (25)
Viewed
Food and Drink (276)
Viewed
Onboard Feature (39)
Viewed
Seat (66)
Viewed
Onboard features (12)
Viewed
Airline Lounge (16)
Viewed
Airport (10)
Viewed
Airline Lounge (2)
Viewed
Other (405)