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Swiss International Air Lines


4 of 5 stars
1,925 Reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland +41-848-700-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 771
    Excellent
  • 672
    Very good
  • 277
    Average
  • 107
    Poor
  • 98
    Terrible
Great service and seats

Fantastic seats and service !! Unfortunately no direct flight to where I need to go in South America

4 of 5 starsReviewed 1 week ago
BobHermans
,
Asuncion, Paraguay
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,925 Reviews from our TripAdvisor Community

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1,925 reviews from our community

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English first
Sydney, Australia
Level Contributor
534 reviews
135 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fast and efficient boarding, friendly service and the in-flight snack served was quite good considering the short flight. Overall a good experience flying with Swiss. The flight itself was quick and on time.

Europe Business Class Madrid - Zurich
Helpful?
Thank Kwan_Nyom
Asuncion, Paraguay
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Fantastic seats and service !! Unfortunately no direct flight to where I need to go in South America

International Business Class Zurich - Sao Paulo
Helpful?
Thank BobHermans
Berlin, Germany
Level Contributor
57 reviews
24 helpful votes
5 of 5 stars Reviewed 1 week ago

I had great value for money. My SWISS flight was on time, easy book in, my luggage was in my connection flight. So everything was fine. The staff was very friendly and the snack was ok.

Europe Economy Berlin - Zurich
Helpful?
Thank Hobi01
oz
Level Contributor
9 reviews
4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have now used this Airline twice and have found them to be very friendly and professional. Their prices are comparable to other airlines. Everything was made easy from check-in to being able to order a special type of snack on board for no extra cost. Will fly with them again.

Europe Economy Zurich - Corfu
Helpful?
Thank angelOz
Level Contributor
10 reviews
2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a lovely flight in general, but the landing was a banggg... the staff were extremely friendly.

Europe Economy Canton of Geneva - London
Helpful?
Thank Eli_Bashvili
London, United Kingdom
Level Contributor
35 reviews
20 helpful votes
5 of 5 stars Reviewed 1 week ago

I have never flown SWISS before as I usually tend to think I should go on Lufthansa as I can speak a bit of German to get round sometimes during a flight, however SWISS were very good, plus you get a magnificent view before arriving into Zurich because of the Alps Flights left on time, arrived early in some cases...

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International Economy London - Hong Kong

Helpful?
Thank mysticgoku
Russia
Level Contributor
9 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago

In my opinion it is the best airline company in the world. Punctuality, prices, offered services, very professional staff are excellent! I have travelled a lot with different airline companies. Swiss International Air Lines is the best option for me.

Europe Economy Moscow - Madrid
Helpful?
Thank Las_Olas_del_Mar
Toronto, Canada
Level Contributor
39 reviews
9 helpful votes
4 of 5 stars Reviewed 1 week ago

A short 2-hour trip from Zurich to Valencia. Plane was an older Airbus A320 and was decently clean. No seat-back TVs or anything special. Attendants were very kind and pleasant. The big winner on Swiss is their food. On a 2 hour flight, they served us a hot quiche (or Spanish omelette) which was DELICIOUS. On the way back, we...

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Europe Economy Zurich - Valencia

Helpful?
Thank aeh91190
Sao Paulo, SP
Level Contributor
62 reviews
18 helpful votes
5 of 5 stars Reviewed 1 week ago

Excelent choice of airline. The cheaper when I bought my tickets, but really one of the best flight experiences I've ever had. Excelente service, good food. The crew was just amazing, very helpful and kind, specially with my little daughter. They also have swiss toys for the children, that were very helpful during the flight. I strongly recomend.

International Economy Sao Paulo - Vienna
Helpful?
3 Thank Fabio L
London, United Kingdom
Level Contributor
56 reviews
6 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite expensive but worth it. Food was surprisingly good (!). Seats pretty comfortable. We had to change our flight due to a strike and the customer service was very helpful.

International Economy Milan - Newark
Helpful?
Thank Mheyke
See travel tips for airlines
“Great service and seats in business class”
 of 5 stars BobHermans, 24 Aug 2016 | Read review
“Book well in advance if you are travelling in high season.”
 of 5 stars angelOz, 24 Aug 2016 | Read review
“You can bring portable chargers on the plane, also free chocolates before landing”
 of 5 stars mysticgoku, 24 Aug 2016 | Read review
“Hope that every flight is on time and have local currency on you if it isn't.”
 of 5 stars 555diner, 21 Aug 2016 | Read review
“if you have a choice pick another airline!”
 of 5 stars , 20 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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