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Singapore Airlines

26,462 reviews
Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829
Depart
Tue, 5/3
Return
Tue, 12/3
Travellers
1,Economy
Overview
4.026,462 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Singapore Airlines

Airline Alliance

Star Alliance
Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829

Airline Summary

Singapore Airlines (SQ), the flag carrier of Singapore, is consistently ranked among the world’s best airlines. Singapore Changi Airport (SIN) serves as its main base where flights to more than 60 destinations in over 30 countries are offered. The airline has an all wide-body fleet and cabin classes include the ultra-luxurious Singapore Airlines Suites (only available on the Airbus A380), First Class, Business Class, Premium Economy Class, and Economy Class. Singapore Airlines is a member of Star Alliance and has codeshare partnerships with more than 36 other airlines. KrisFlyer is the frequent flyer programme of the Singapore Airlines Group. Members who attain Gold or PPS Club statuses, as well as Suites/First/Business Class passengers have access to the SilverKris or Star Alliance Gold lounges located across the network.
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26462Reviews
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Diane E wrote a review 19 Feb
Brisbane, Australia383 contributions28 helpful votes
Singapore - Brisbane
International
we,have travelled with sq many times , and always have excellent service until this last one on 14 February. My husband had booked the cook , and ordered steak, which had blooded pouring out of it when he got it. He complained to the FA, and it was taken away for about 10 minuites and then returned to him in much the same condition.The only other thing they could offer him was 3 tiny pieces of chicken in horrendously hot sauce, that he couldnt eat. He ended up with a couple of crackers and a slice of cheese, this was his business class meal. I had some chicken satee , which tasted fine , until 10 minutes later I was very sick, spent some time in the toilet. Had to ring several times before our male FA answered the call button. These flights cost $10000.00, so not happy jan.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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philb92 wrote a review 18 Feb
Meltham, United Kingdom330 contributions185 helpful votes
Manchester - Bangkok
International
Travelled from Man to BKK via Singapore and return. Outbound flight was on an Airbus 590 with the skewed sleeping arrangement which I found to be most uncomfortable. Although the seat was wide it lacked support for the lower back and I thought that the TV screen was much too close to the seat. The flight from Singapore to BKK on the B787 was little better as the seat was very narrow and the partition dividing the seats made it feel very claustrophobic. Again, I found there to be a lack of lower back support. This time the TV screen was further away. The return flights were very similar. However, where Singapore airlines does score highly is in the way that the cabin crew look after the passengers; service was superb and nothing was too much trouble. Food also was so much better than any other airline we have travelled on, especially the Book The Cook option. Also, the lounges, with the exception of the one in Manchester, were first class with an excellent choice of food available. Despite my criticism of the seats I would definitely fly Singapore again.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alan S wrote a review 18 Feb
Bromyard, United Kingdom18 contributions3 helpful votes
Auckland - Singapore
International
The trouble with being voted the best is that the only way is down. Such seems to be happening to Singapore Airlines. Let’s begin with the aircraft. It was an A380. It must have been one of the older ones in the fleet. My seat in premium economy was extremely uncomfortable. It seemed to be worn so the padding had become flattened. I had to sit on a cushion to achieve any kind of comfort on the almost 10 hour flight. Even then, my bottom hurt for a day or so afterwards. Next, the food offering. Bland, tasteless and overall boring just about sums it up. My wife is gluten intolerant and she was offered virtually the same menu for both meals. Disappointing. Finally, the service. It seemed to me that the crew were anxious to get home to Singapore. They didn’t seem too interested in the passenger client at all. My wife asked three times for some water…..it never arrived. Service was inconsistent throughout the cabin as I saw one side paid a lot more attention than the other. On the plus side (there are not many), the flight was on time. We are on our return leg to the UK next week. I hope they can do better.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael W wrote a review 17 Feb
Thailand360 contributions403 helpful votes
Our past experiences with the airline was soog good that we just took it for granted it will always be excellent. But... competition from the Gulf states seesm to have made it tough for SQ to stay on top. Staff still perfect, but meals and snack available during a long flight ? hum... We'll fly again with SQ, but they need to improve (a bit)
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ToTe wrote a review 16 Feb
Ho Chi Minh City, Vietnam14 contributions1 helpful vote
+1
Singapore - London
International
I have flown many business class flights on 5-star airlines such as Cathay Pacific, Qatar Airways, and Korean Air. However, on long-haul flights, Singapore Airlines' business class B777-300ER has great service, seats, and food onboard. The flight crew is very friendly. They care about me and respond quickly if I request something. The food is really tasty, especially the Western style. I ate lobster thermidor, and it is one of the best foods I have ever eaten on an aeroplane. Besides that, their hard product is the top reason why I chose Singapore Airlines. I chose 11K for my seat on this flight. The bulkhead seat provides a spacious bed, and it is wide enough that my companion and I can sit together.
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diane E wrote a tip 19 Feb
"After our experience, cant think of any"
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philb92 wrote a tip 18 Feb
"Use the auto check in facility"
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Alan S wrote a tip 18 Feb
"Go elsewhere"
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ToTe wrote a tip 16 Feb
"Choose extra legroom seat for free when check in online for economy. Choose bulkhead seat for wider bed if you travel in business."
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RandGP wrote a tip 14 Feb
"If you want Premium, find another airline. Our 3rd leg of this trip was with partner airline, New Zealand airways. The comparison was stark!"
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