The flight was very much delayed, and after arriving from a long international flight, it was not the best

Refurbished Airbus Industrie A330-300 aircraft. The refurbished SAS aircrafts are a great improvement. In business class now 1+2+1 seats per row. Plenty of space. Comfortable fully reclinable chairs. New screens and quite good inflight entertainment system with reasonably recent movies and TVshows. At least in business class free-of-charge wifi. Very slow to connect but not so bad speed once you...

Lousy service, crappy booking experience, I will never use these clowns again! The only reason I tried to book with them is because I have some travel miles to use, and they were going my way. I waited almost an hour to "chat" with someone, but before I could start the chat on my end, once it was my turn,...

i honestly expected more from SAS. Airplanes were not very modern and couldn't land (due to fog and lack of instruments) at Far Oer Islands, therefore my inbound flight had been postponed to the next day, even if another flight was available the same day (and ignoring my frequent flyer status). meals and drinks, except water and coffee, for a...

SAS is essentially a bargain basement airline. You have to pay for everything exccept a cup of tea or coffee. The first Air Hostess I asked for water wouldn't give me that until the trolley came round. the seats are uncomfortable and when we were delayed two hours they gave us just enough to pay a roll and no apology.

Very good. Service ok during the flight. But the new ides to serve food in cubes is confusing and not very attractive. I came from Stockholm and went on to London. My bag was lost and i got 24 hours later to my hotel. The information about my bag was very bad and ignorant.

Yes, on a one hour flight my bag was sent to the wrong city and it took 3 days to get it to the hotel. I must say that SAS did pay for my bills in a timely matter.

Easy check-in, easy boarding, on time travel, quiet flight, and cheaper than Norwegian. No food, but a tiny cup of coffee/tea which feels like an upgrade after flying cheap on Norwegian. This is the third time the return flight is cheaper with SAS compared to Norwegian.

flying with SAS for many years - always good service and always on time - can highly recommend this company