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Niki [no longer operating]

711 Reviews
Headquarters: Luftfahrt GmbH Office Park 1 Top B03, Vienna A-1300 Austria +43-0820-737-800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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711 Reviews from our TripAdvisor Community

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711 reviews from our community

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Showing 106: English reviews
Skalica, Slovakia
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed 3 weeks ago

Tickets were originally purchased from AirBerlin, but actual flight was done by Niki. Flight was on time, overall it was what you would expect from Economy flight in the good sense for traveller.

Europe Economy Larnaca - Vienna
Thank Pessoft
Level 4 Contributor
39 reviews
8 helpful votes
Reviewed 3 February 2018

They were always on time, cheap and the staff was friendly, but sadly they are not operating anymore.

Europe Economy Vienna - Hannover
Thank Lory L
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed 30 January 2018

Flight was on time. Very friendly staff. Good service for this short flight time. Today is not so much service with the airlines as before. I was a flight attendant myself. But Niki was great. I also thought Niki's uniform was cool.

Europe Economy Munich - Funchal
Thank Peggolita L
Jablonec nad Nisou, Czech Republic
Level 3 Contributor
20 reviews
10 helpful votes
Reviewed 23 January 2018

I bought a return ticket from Vienna to Tenerife with them for December 2017 - January 2018. unfortunately the ticket was cancelled just 2 days prior to my departure, without any explanation. Really bad luck and experience and my money gone!

Europe Economy Vienna - Tenerife
Thank Pilif
Level 6 Contributor
1,014 reviews
523 helpful votes
Reviewed 24 December 2017

I was rebooked from an Air Berlin flight as Air Berlin was bankrupt, but except for the fact that the times for the flight were changed like 100000 times (something I don't blame them for), it was a great experience. Very friendly, enough legroom, just ok. A pity they are now bankrupt too...

Europe Economy Frankfurt - Palma de Mallorca
Thank girlfromfaraway
Radazul, Spain
2 reviews
Reviewed 14 December 2017

I booked a flight with a travel agency from Internet. Not option to add the two bags. I tried to add the luggage from their website, the page did not have the option to pay...it was 35 e each bag. I sent a mail to them, no reply. I tried to phone them , no reply. I phoned to the...

Europe Economy Zurich - Tenerife

Thank sandrafun2017
Level 1 Contributor
4 reviews
9 helpful votes
Reviewed 13 December 2017 via mobile

Booked flight from 22dec-31dec 2017, Berlin Palma and for our suprise googled fly niki and seen is insolvent from tommorow 14 dec 2017. Incredible, what to do next?

Europe Economy Berlin - Palma de Mallorca
9 Thank Claudiu Sorin S
London, United Kingdom
Level 5 Contributor
52 reviews
18 helpful votes
Reviewed 4 December 2017

We used this service to return to the UK via Dusseldorf then BA into London City Airport. We had a really poor experience with BA so used Niki on this route and were very impressed with the efficiency and welcoming crew. The only downsides were the long wait at Dusseldorf for the luggage and the fact that all hot food...

Europe Economy Funchal - Dusseldorf

Thank Christine T
Level 4 Contributor
25 reviews
1 helpful vote
Reviewed 4 December 2017

Good surprise, the seat in economy has been comfortable and service being friendly. Originally we booked through another airline, the plane still had the Air Berlin logos and introduction videos but operated by NIKI . All the expectations about holiday airlines being positively surprised.

International Economy Munich - Marrakech
Thank 970guenterk
Mumbai, India
Level 2 Contributor
5 reviews
Reviewed 20 November 2017

low cost Austrian airlines managed by Ethihad airways, extra comfort as compared to other low cost airlines. it offers many free snacks on board, also have wifi on board.upgraded airlines with best for what u pay.

International Economy Abu Dhabi - Vienna
Thank 9_kamath
See travel tips for airlines
“Take some food on board.”
808christinet, 4 Dec 2017 | Read review
“cheapest if u want to travel to vienna or zurich.”
9_kamath, 20 Nov 2017 | Read review
“Make sure you get into the correct line at Munich Airport, otherwise you might end up getting on last if you're not careful.”
970robc, 29 Aug 2017 | Read review
“Take care, Niki airline is part of Air Berlin and Air Berlin is insolvent”
999christophb, 29 Aug 2017 | Read review
“Don't fly Niki”
balsaie, 28 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Niki [no longer operating]
A subsidiary of Air Berlin (AB), Niki (HG) is an Austria-based low-cost carrier. It operates a hub at Vienna International Airport (VIE) and has designated Salzburg Airport (SZG) as a focus city. The airline is an affiliate member of the Oneworld alliance. Niki operates schedule passenger service and charter flights to more than 50 destinations in Europe, Africa and the Middle East. Although it is a budget airline, passengers receive free beverages and carry-on luggage. Some fares qualify for free checked baggage, seat reservations and seats with extra legroom.
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