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Malaysia Airlines


5,282 reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia 011 60 1-300-88-3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,282 Reviews from our TripAdvisor Community

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5,282 reviews from our community

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Showing 4,390: English reviews
Level 6 Contributor
85 reviews
14 helpful votes
Reviewed today
NEW
via mobile

1.10am flight was never going to be fun but the staff did their best. Meal came quite a while into the flight but we were struggling to sleep anyway. Was a Boeing 737 which had pretty tight (small) seating space, there's more room on their Airbuses for some reason. I'm not going to do this flight again but that's not...

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International Economy Perth - Kuala Lumpur

Helpful?
2 Thank Grammar1
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW

I have flown on Malaysia Airlines a number of times previously and although airline food is rarely very tasty, this time in flying to and from Malaysia the food standard seemed to be even poorer. On the flight over, which was a daytime flight, the food was served almost cold. On the homeward flight, a night flight, the food had...

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International Economy Adelaide - Penang

Helpful?
1 Thank Ian H
Singapore, Singapore
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed today
NEW

First experienced took Malaysian airline. All is good and went well. Managed to book in advanced during good deal.

Southeast Asia Economy Singapore - Langkawi
Helpful?
Thank Hazlinda H
Whyalla, Australia
Level 5 Contributor
73 reviews
43 helpful votes
Reviewed yesterday
NEW

Malaysia Airlines almost always mismanages the baggage, sometimes breakages and the other times delay

International Economy Adelaide - New Delhi
Helpful?
Thank RupeshKG
Hyderabad, India
1 review
1 helpful vote
Reviewed yesterday
NEW

Hyderabad to Kuala Lumpur. MH199. Flight take-off was delayed by 45 minutes. Leg room is cramped. Seats are not comfortable. Food is average. Cabin crew are grumpy. Kuala Lumpur to Manila. MH806. Flight take-off was delayed by 30 minutes. Leg room is cramped. Seats are comfortable. Food is average. Cabin crew was pleasant. But my check-in baggage did not arrive...

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Southeast Asia Economy Hyderabad - Manila

Helpful?
1 Thank velind7
Manila, Philippines
Level 6 Contributor
71 reviews
22 helpful votes
Reviewed yesterday
NEW

Didn't expect that you feel like you're on a domestic flight for KUL-SIN or on a budget airline. Food could have been better than peanuts. Is this really a 4 star airline based on Skytrax? I'm surprised that they are confident that they will be getting a 5-star rating soon. In flight entertainment was ok. Just no headset provided -...

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Southeast Asia Economy Kuala Lumpur - Singapore

Helpful?
1 Thank smartsmartin
Hoi An, Vietnam
Level 5 Contributor
53 reviews
41 helpful votes
Reviewed 2 days ago
NEW

Where do you start. Malaysia Airlines compares to the low cost Chinese airlines. Save harder and fly a different airline. First time and last time for me.

International Economy Sukhothai - Auckland
Helpful?
1 Thank Speed e
Perth, Australia
Level 5 Contributor
92 reviews
22 helpful votes
Reviewed 2 days ago
NEW

I had a return flight from Perth to Kathmandu Nepal. The flights were great on all occasions. Good service, good food. I read a few bad reviews on Airline Ratings and was really surprised. The layover was short in KL. I felt safe, during each flight. I will use Malaysian again for sure.

International Economy Perth - Kathmandu
Helpful?
1 Thank eric1857
Milton Keynes, United Kingdom
Level 4 Contributor
26 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

Seriously goof service , flight and entertainment. Very comfortable flat beds and warm cosy blankets!! Would highly recommend.

International Business Class Kuala Lumpur - London
Helpful?
Thank BSS07
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 3 days ago
NEW

This was a very enjoyable full service flight with happy helpful staff on board. The seats were very comfortable with enough leg room for my tall husband. The in flight food was also very good.

International Economy Melbourne - Denpasar
Helpful?
1 Thank MamaFoxx M
See travel tips for airlines
“Keep the most important baggage with you for you never know what they will be upto.”
RupeshKG, 18 Oct 2018 | Read review
“Be careful with your check-in baggage. It may be travelling on another flight!!!”
velind7, 18 Oct 2018 | Read review
“Fly with another airline”
speede2014, 17 Oct 2018 | Read review
“In Business Class an aisle seat may be a better choice than a window.”
travlaoz, 15 Oct 2018 | Read review
“Pay the small extra for seats in Row 9 or 10”
Lynnette58, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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