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Korean Air


2,845 Reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea +82-1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,845 Reviews from our TripAdvisor Community

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2,845 reviews from our community

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Showing 1,614: English reviews
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW

With a Seoul stopover (Incheon is a great airport) this was a long trip, but Korean Air made it entirely comfortable, with sufficient, if not extensive, food and drink. The seats were perfectly comfortable, the entertainment systems fine. Long haul economy is never going to be a great experience, but this was entirely acceptable. Despite a hold-up (not the airline's...

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International Economy Osaka - London

Helpful?
Thank Julian S
1 review
Reviewed yesterday
NEW
via mobile

I use my mom's crecit card to buy my flight ticket. But, When I was check in at the check in counter in Incheon, They required me to show my mom's credit card, if not I need to buy a new ticket again (and get refund for old ticket). Anyways, I found that this is so stupid and it make...

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North Asia Economy Seoul - Tokyo

Helpful?
Thank Pinky P
Ventura, California
Level 6 Contributor
234 reviews
82 helpful votes
Reviewed yesterday
NEW

Excellent flight on Korean Airlines from Jeju to Gimpo. The product is excellent with plenty of legroom in the economy cabin. Lots of kids and families on these trips so don't be surprised to have a kid kicking the back of your seat. I had it happen on both legs of the flight to and from Jeju HAHAHA. Would recommend...

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Domestic Economy Jeju - Seoul

Helpful?
Thank John S
Okayama Prefecture, Japan
Level 6 Contributor
365 reviews
93 helpful votes
Reviewed yesterday
NEW

The second leg of our trip to India. Incheon Airport is not a bad place to wait for a connecting place, but we were eager to get to our destination and glad that we had less than 90 minutes there. Smooth boarding process. This was a long flight, in the daytime, too, so we didn't get much sleep. Cabin crew...

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Asia Economy Seoul - New Delhi

Helpful?
Thank Stephenbkk20156
Okayama Prefecture, Japan
Level 6 Contributor
365 reviews
93 helpful votes
Reviewed 2 days ago
NEW

This was the first hop on our journey to India. No probles at check-in, but a lot of confusion about the gate number once we got airside. We walked the length of the airport three times before we were sure we were in the right place. Swift, well-organised boarding, bt the flight attendants never rested after that. They had only...

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North Asia Economy Osaka - Seoul

Helpful?
Thank Stephenbkk20156
Ankara, Turkey
Level 6 Contributor
259 reviews
63 helpful votes
Reviewed 2 days ago
NEW

This is my second time to fly Korean. They have a good service and planes are quite new. Few issues that can improve. I asked chicken but received beef. On the way I was able to eat chicken but they forgot to serve drinks. Inside temperature was a bit cold. They can improve the slippers they provide for the economy...

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International Economy Istanbul - Osaka

Helpful?
Thank Feza K
Los Angeles, California
Level 3 Contributor
10 reviews
6 helpful votes
Reviewed 3 days ago
NEW

Very reliable flight. Foods and beverage were excellent as always. Inflight entertainment was updated and diverse. Korean special foods, Bibimbap is one of my favorite.

International Business Class Los Angeles - Seoul
Helpful?
Thank Hermex_Lee
Ventura, California
Level 6 Contributor
338 reviews
101 helpful votes
Reviewed 3 days ago
NEW

The flight attendants were all kind and caring. The food service was very good. There was enough leg room, but I found the seats a bit narrow, and I am not a big person. Saying that, I would travel with Korean again if the option arose.

International Economy Sydney - Seoul
Helpful?
Thank Sundancer93003
Timaru, New Zealand
Level 4 Contributor
21 reviews
8 helpful votes
Reviewed 4 days ago
NEW

In the past two weeks we have flown return from Auckland to South Korea with Korean Airlines. We have been very impressed with the level of service we received and the willingness to speak in English to us. The food, seat comfort and toilets were all above the standard we had hoped to find. On the first flight we managed...

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International Economy Auckland - Seoul

Helpful?
Thank Is_Manson_2004
Kuala Lumpur, Malaysia
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

One of the best economy class experiences. Adequate legroom plus not squeezed tight sideways as seats were 3x3x3 on the Boeing 777. Friendly and helpful service. My only complaint is that even though they announced that they were boarding rows 47 and above first no action was taken to request those in front to board later. So there was a...

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North Asia Economy Kuala Lumpur - Seoul

Helpful?
Thank pengembara
See travel tips for airlines
“The airline provides a good product regardless of cabin class. Leg room and service.”
TheWellTravelled, 24 Apr 2018 | Read review
“Reasonable prices”
fezak2014, 23 Apr 2018 | Read review
“Pick your seats as soon as you can, as this makes a big difference to your comfort level if this matters to you.”
Is_Manson_2004, 21 Apr 2018 | Read review
“BYOF: Bring your own food, and”
, 19 Apr 2018 | Read review
“Fantastic crew and service”
heriyantoa, 19 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).
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