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Korean Air


3,597 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,597 Reviews from our TripAdvisor Community

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3,597 reviews from our community

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Showing 2,066: English reviews
Seattle, Washington
Level 6 Contributor
677 reviews
190 helpful votes
Reviewed yesterday
NEW

Business class service on Korean Air is very comfortable. The attendants are polite and helpful. I started in the business class lounge at Seattle which is shared with Delta and enjoyed the sunny exposure with windows overlooking the runways and out to the Olympic Mountains. The flight boarded a short walk away with a separate line for business class travelers....

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International Business Class Seattle - Seoul

Helpful?
Thank GoAlong2
Siem Reap, Cambodia
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW
via mobile

I flew round trip from Seoul to Hanoi on Korean Air and was very happy with the level of service from check in to the time we landed. Very quick check in times and very attentive service while in the air. Decent food and continuously offering free water, juice, soda and wine or beer with meals. Clean and comfortable and...

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Southeast Asia Economy Seoul - Hanoi

Helpful?
Thank imsorosco
Ontario
Level 6 Contributor
209 reviews
47 helpful votes
Reviewed 2 days ago
NEW
via mobile

Returning from Manila via Incheon to connect this flight. I notice on each flight prior to departure and before landing all cabin crew check the overhead bin make sure they are secure. Catering is good and I try to order Korean meal instead of western meals. After the first meal I manage to sleep for 6 hours I took the...

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International Economy Seoul - Toronto

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Thank YTOAY
Level 1 Contributor
2 reviews
Reviewed 3 days ago
NEW
via mobile

10hrs flight from nadi to incheon....then 3hrs to cebu....flight and very friendly service.....meals were great.....inflight entertainment was good as well....no delays our 2 flights to cebu and return flight back to nadi via manila....

International Economy Nadi - Cebu Island
Helpful?
Thank Fili V
Dublin, Ireland
Level 6 Contributor
210 reviews
99 helpful votes
Reviewed 3 days ago
NEW

We had a very pleasant 9.00am departure flight from Seoul Gimpo to Osaka. The flight was only 50% capacity so there was plenty of space and we had 3 seats between two of us. Korean Air has one of the most generous Economy class seats in the came and my 6' frame had ample leg room, though the seats due...

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North Asia Economy Seoul - Osaka

Helpful?
1 Thank Tablepourdeux
Dasmarinas City, Philippines
Level 4 Contributor
27 reviews
18 helpful votes
Reviewed 4 days ago
NEW

A very smooth and comfortable flight. Smiling flight attendants made for a very pleasant flight. We selected the vegan option for meals. Inchon airport is brand new and beautiful. I learned, from a young Korean lady seated next to me, that the correct pronunciation of Seoul, Korea is "Sa uhl" or "Sa ou'll" like in you'll.

International Economy New York City - Seoul
Helpful?
Thank TimoTraveling
Ontario
Level 6 Contributor
209 reviews
47 helpful votes
Reviewed 4 days ago
NEW
via mobile

My last flight travelled on Korean Air must be more than 30 years ago. Once got on the flight my seat has a bag with slipper & toothbrush, headset and a bottle of water. I choose bibimbop for my lunch and half way through cabin crews started to dustribute bananas and peanuts. Prior to landing another meal was served. Cabin...

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International Economy Toronto - Seoul

Helpful?
Thank YTOAY
Sunnyvale, California
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

I have recently been traveling with Korean Air due to their amazing service. I have always had nothing but pleasant experiences, but this time was even better than the rest. Flight attendants were over the top amazing! They were very attentive and were always available when I needed their services. They asked just the right number of times if I...

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International Business Class San Francisco - Bangkok

Helpful?
Thank clauprz
Cambridge, United Kingdom
Level 3 Contributor
20 reviews
8 helpful votes
Reviewed 6 days ago
NEW

Thoroughly satisfactory return flight from London to Seoul. Out on an A380 (interestingly split into small compartments internally, so you get little sense of how large this plane is). Back on a 747. Legroom good both ways. Service good. Good selection of films. Generally low stress (Incheon Terminal 2 is excellent here). About as good as it gets on long...

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International Economy London - Seoul

Helpful?
Thank Peter B
Palm Beach Gardens, Florida, USA
Level 6 Contributor
611 reviews
153 helpful votes
Reviewed 6 days ago
NEW

Comfortable seating. Good lighting for reading. Decent meal for airline food. Plane was on time and ride was smooth.

North Asia Business Class Osaka - Seoul
Helpful?
Thank Mikesflorida
See travel tips for airlines
“For short trips it's hard to justify business as economy seat is so spacious.”
Tablepourdeux, 20 Oct 2018 | Read review
“It can be a long walk from one terminal to another.”
TimoTraveling, 19 Oct 2018 | Read review
“You can ask for early bording if you have a child. It’s free and convenient.”
lilifrance73, 13 Oct 2018 | Read review
“get isle seat if you go to the rest room often!!”
ZuhairZK, 11 Oct 2018 | Read review
“take very durable luggage”
milehigh257, 11 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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