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Korean Air


3,771 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,771 Reviews from our TripAdvisor Community

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3,771 reviews from our community

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Showing 2,191: English reviews
Washington DC, District of Columbia
Level 6 Contributor
104 reviews
27 helpful votes
Reviewed today
NEW

The new Prestige (i.e. Business) suites on the B777-300ER are hard to beat on long haul. They offer lots of privacy and personal space, and a very large screen for entertainment. While food options with Korean Air can feel repetitive, and some of the IT systems need an update, as usual with Asian airlines customer service is spot on, and...

Date of travel: December 2018
More 
International Business Class Seoul - Washington DC

Helpful?
Thank MarkamBey
Boston, Massachusetts
Level 5 Contributor
49 reviews
39 helpful votes
Reviewed today
NEW

Excellent flight! On-time, fast check-in, boarding, and deplaning, great service, great entertainment, better food, clean plane, excellent overall comfort on the plane. Great value for the money.

Date of travel: November 2018
North Asia Economy Taipei - Seoul
Helpful?
Thank zippy2005
Shanghai, China
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed today
NEW

Korean Air is good. I am not talking about the airline. But I was in the Mei-Yuan business lounge of China Airline in terminal 2. It is just renovated in 2018. This lounge used to be for high class card members. Then took out all balcony for general guests. How about if you see the cockroach on the buffet table?...

Date of travel: December 2018
More 
North Asia Business Class Taipei - Seoul

Helpful?
Thank Worldtravel-Derek
Shanghai, China
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed today
NEW

It is nice airline with very good service between Seoul and Shanghai. There are couple airlines between Shanghai Hongqiao and Seoul Gimpo airport, I personally prefer Korean Air. Part reason is because membership of Skyteam, other consideration is it is better than China Eastern and less passengers. 777-200 with 7 seats a row for business class is not that comfortable...

Date of travel: December 2018
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North Asia Business Class Seoul - Shanghai

Helpful?
Thank Worldtravel-Derek
Level 4 Contributor
11 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Nice airline lounge in Narita. Clean and professional. If you have time stop by before your flight. They have a self serve beer machine, snacks and drinks. Access through Priority Pass. Get here early though as by 3:30pm the lounge is at capacity and no longer accepting anyone beside KAL bossiness and first class passengers. Long line outside of the...

Date of travel: December 2018
More 
International Economy Tokyo - Detroit

Helpful?
Thank christopherbC6734BQ
Toronto, Canada
Level 3 Contributor
10 reviews
6 helpful votes
Reviewed yesterday
NEW

We had a three hour stopover in Seoul and throughout the journey the airline was on time for the flight schedule. The flights were comfortable. The legroom was much more comfortable than AirCanada international flights. The temperature in the cabin was kept more moderate than usual flights I’ve taken to Asia, Europe or Africa. The food in Economy was the...

Date of travel: December 2018
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International Economy Toronto - Manila

Helpful?
Thank canadianbeaver2018
1 review
Reviewed yesterday
NEW
via mobile

Korean airlines is a nice experience and recommend airlines for seoul. I feel its nice facilities in economy class .airline have nice menu for economy class travle ...nice support provided by airline staff .

Date of travel: December 2018
North Asia Economy Bangkok - Seoul
Helpful?
Thank kritesh t
Florence, Italy
Level 6 Contributor
158 reviews
44 helpful votes
Reviewed 2 days ago
NEW

Nothing to say, not excellent but average and smiling service during the flight. Excellent before departure. Poor offer in Italian language on In-flight entertainment. Not bad the food. Good rate for direct flight.

Date of travel: November 2018
International Economy Rome - Seoul
Helpful?
Thank KNOB80
Metro Manila, Philippines
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed 2 days ago
NEW

I traveled economy, one red eye flight and one evening flight. The service was good but nothing particularly exceptional. The food was small but tasted okay. They offered bibimbap and another dish. The bibimbap tasted okay but it was mostly sauce and rice. The other option of rice meal was tiny. During the red eye flight, i couldn't fall asleep...

Date of travel: December 2018
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North Asia Economy Manila - Seoul

Helpful?
Thank diorell
Emeryville, California
Level 4 Contributor
24 reviews
19 helpful votes
Reviewed 2 days ago
NEW

I booked my flight on Delta.com but I guess Korean Air and Delta have a code-sharing agreement so I ended up on Korean Air for the first time in my life. The price of the economy flight was almost half that Delta charges so I picked it. The flight had a 12 hour layover in Incheon which I thought a...

Date of travel: November 2018
More 
International Economy San Francisco - Manila

Helpful?
1 Thank Ramon T
See travel tips for airlines
“A380 is comfortable. More rooms but food is too simple for business class.”
Worldtravel-Derek, 14 Dec 2018 | Read review
“Bring your own toiletry kit when flying economy on a red eye flight”
diorell, 12 Dec 2018 | Read review
“Bring a toothbrush and towel. You can shower for free in Incheon.”
ramont945, 12 Dec 2018 | Read review
“Don't hesitate to ask for service. It comes almost immediately.”
O1090YYpaulinel, 9 Dec 2018 | Read review
“Fly another airline, even regional airline be better”
W9195XDjohnf, 9 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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