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Korean Air


3,117 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea +82-1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,117 Reviews from our TripAdvisor Community

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3,117 reviews from our community

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Showing 1,773: English reviews
Adelaide, Australia
Level 4 Contributor
23 reviews
4 helpful votes
Reviewed today
NEW
via mobile

do not use the City Airport check in. the staff are rude arrogant abd down right condisending. arrived there a head of time as there was a blunder with my premium economy ticket. paid for it but due the a TA glitch was only able to book Y return and was told to re check on departure. try doing that....

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North Asia Economy Seoul - Shanghai

Helpful?
Thank FlightAce001
Auckland, New Zealand
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

The aircraft were older 737's but the service was fine, the cabin crew were friendly and food okay. Check-in was very easy.

North Asia Economy Shanghai - Busan
Helpful?
Thank N345PLadriant
San Francisco, California
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

Nothing bad nor good, attendants are pretty. Foods are definitely better than lots of airlines. If I have the opportunity would like to fly with Korean Air again.

International Economy San Francisco - Seoul
Helpful?
Thank Cindy N
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Korean Air was the best overseas flight I have been on. The flight attendants were very friendly and helpful. The food was good for airline food and they got me from Chicago to Manila much faster then other carriers I have flown. Saved about 5 hours of flying time then other carriers. Seemed to have a little extra leg room...

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International Economy Chicago - Manila

Helpful?
Thank Tim M
Hastings UK
Level 6 Contributor
99 reviews
146 helpful votes
Reviewed 2 days ago
NEW

This is a review of our third and fourth flights of our recent holiday to Seoul and Osaka. It all went smoothly leaving on time from Osaka and arriving a few minutes early however we were stuck waiting on the plane for 45mins due to traffic on the ground at Seoul airport terminal 2 ( which only opened January this...

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International Economy Osaka - London

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1 Thank sapperjon
Hastings UK
Level 6 Contributor
99 reviews
146 helpful votes
Reviewed 2 days ago
NEW

This is my second review on Korean air, the second flight of our holiday. This was a short flight and it would have got 5 stars except I could not complete an online check-in, which was a bit annoying as the hotel arranged for a guy to show me into the business centre to use a computer and more importantly...

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North Asia Economy Seoul - Osaka

Helpful?
1 Thank sapperjon
Seoul, South Korea
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 3 days ago
NEW

This flight was really enjoyable. The plane was not one of the newest but still plenty of space. The crew was amazing. Perfect service the whole flight.

Asia Business Class Seoul - New Delhi
Helpful?
Thank ricmol2018
Tokyo, Japan
Level 1 Contributor
4 reviews
Reviewed 4 days ago
NEW

Seoul Inchon is an amazing airport, spacious halls, huge windows, clean, free wi-fi, astronomic DF prices (who cares) simple transit - I came with KE from Japan and would strongly recommend this route, and quick, hassle-free boarding. Air crew friendly and efficient. Seats dated (B777) but ample legroom. Dinner was a treat, a do it yourself Korean meat dish, original...

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International Economy Seoul - Tel Aviv

Helpful?
Thank Deanajapan2017
Annandale, Virginia
Level 5 Contributor
52 reviews
5 helpful votes
Reviewed 5 days ago
NEW

13 hours to Seoul from Dulles, wait 4 hours, and 4 more in the plane to Cebu. KAL is always my best choice because the nicest people are there to make it a pleasant trip. The food is delicious and the service is whatever you need. I appreciate the hot wet towel to wash down my hands and face very...

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International Economy Washington DC - Cebu Island

Helpful?
Thank Paul H
Level 4 Contributor
39 reviews
7 helpful votes
Reviewed 5 days ago
NEW
via mobile

This is my first time on board Korean Air to Korea as I usually take Cathay but did not want a long transit this time. Both flights were overnight. The first flight there was not very pleasant. Seats were hard and not much cushioned. Food served was average for breakfast and pretty late and rushed. It was also very warm!...

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North Asia Economy Singapore - Seoul

Helpful?
Thank Angelin V
See travel tips for airlines
“Convenient schedule, great prices, what's not to like.”
Deanajapan2017, 15 Jun 2018 | Read review
“We paid for 2 fifty pound checked suitcases and a 26 pound carry on for each adult. Nice for bringing gifts.”
C6773QApaulh, 14 Jun 2018 | Read review
“Fly Business”
Minimi04, 11 Jun 2018 | Read review
“Verify airline terminal being used and booking number, prior to flying with this airline.”
tanyak940, 8 Jun 2018 | Read review
“Although partnered with Delta, Korean Air planes are MUCH nicer!”
Sheri102, 6 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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