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Korean Air


3,299 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,299 Reviews from our TripAdvisor Community

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3,299 reviews from our community

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Showing 1,890: English reviews
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

A pleasant flight with Korean Air, from the smooth smart check-in at arrival to departure. The crew was polite and helpful. The ground staff was also polite which helped us a lot. Our backpacks were pristine when we collected it after checking them in, which goes to reflect that the staff take their jobs with pride.

North Asia Economy Singapore - Seoul
Helpful?
Thank Vinson P
Level 4 Contributor
32 reviews
13 helpful votes
Reviewed 3 days ago
NEW

We actually chose this airline for the comfortable and spacious economic seats as we usually choose Emirates but the economic seats in Emirates are too small and uncomfortable.Therefore, I would recommend the Korean Air for the economy class because I didn't try their business class.

International Economy Dubai - Seoul
Helpful?
Thank rmz123
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 4 days ago
NEW

We chose Korean Air because a stopover in Seoul was included in the price on the way to London. An extra pleasure was that on the leg to Seoul we had a plane with 2 seats on the sides and 4 in the middle. This allowed us to both have what we like for a change. Me on the aisle...

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International Economy Brisbane - London

Helpful?
Thank Lyn R
Fresno, California
Level 4 Contributor
12 reviews
5 helpful votes
Reviewed 4 days ago
NEW

Me and my wife were traveling with 5mo. old. My wife is Korean but staff being bilingual helps. Korean air staff was very accommodating from check in. Allowing check in first with baby. Flight attendants checking in regularly on our needs. Better legroom than American based airlines. Good food choices one being western and Korean food. Giving food to our...

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International Economy San Francisco - Seoul

Helpful?
Thank unicron1
Kiev, Ukraine
Level 6 Contributor
118 reviews
146 helpful votes
Reviewed 4 days ago
NEW

Very dirty, very poor, very poor choice of drinks and food. The staff cleared the table only after my request. From hot meals only fast food soup (a la "Doshirak"). The furniture is old and has long needed replacement. Staff is not friendly. It's bad EVERYTHING !!

International Economy New York City - Paris
Helpful?
Thank pcmaxim
Pearl City, Hawaii
3 reviews
Reviewed 4 days ago
NEW
via mobile

Flight: The flight time was 14 hours, not including time change. I had a 1.5 hour layover in Inchon, Korea to transfer planes, but the connecting gate was really close. I have flown to Vietnam multiple times, and this was the shortest it has taken me to arrive. Price: Korean Air was on par with the rest of big name...

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International Economy Honolulu - Hanoi

Helpful?
Thank 5thWard
Pennsylvania
Level 3 Contributor
23 reviews
2 helpful votes
Reviewed 4 days ago
NEW

I flew on Korean Air from Washington to Manila this past April. It was the only flight available. I had a 15 hour layover -- all Korean Air flights are like this -- and the airline did not bother to put me up in a hotel. The layover was in Seoul and both the Washington to Seoul and Seoul to...

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International Economy Washington DC - Manila

Helpful?
Thank Duckalorange
Mumbai, India
Level 1 Contributor
4 reviews
9 helpful votes
Reviewed 5 days ago
NEW

If you are traveling from mumbai to japan one should go via korean airways to soul as there is no direct flight to mumbai from japan and u cover one more country in same price

North Asia Economy Mumbai - Seoul
Helpful?
Thank Life1991
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 6 days ago
NEW

My flight from Seattle to Incheon to Ulaanbaatar was a comfortable one. But the best part of Korean Air flights is that they are always on-time and always comfortable. I am taller than most but even in economy I have room for my long legs. Most importantly to me, the airline has always worked with me through problems that I...

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International Economy Seattle - Ulaanbaatar

Helpful?
Thank Jeff D
Metro Manila, Philippines
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW

This airline is very nice, the ambience, the crew, food, cleanliness of aircraft everything is almost perfect for me.

Asia Business Class Manila - Ulaanbaatar
Helpful?
Thank cjavier2018
See travel tips for airlines
“Book early as this seems to be a very busy airline.”
, 15 Aug 2018 | Read review
“Budget extra money for a hotel for your comically long layover.”
Duckalorange, 15 Aug 2018 | Read review
“It is a good airlines”
Life1991, 14 Aug 2018 | Read review
“Try to reserve a window seat in business class.”
950kt, 10 Aug 2018 | Read review
“Just really good service and airline”
johntF8553DY, 7 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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