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KLM Royal Dutch Airlines


21,105 reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands 011 31 20 474 7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,105 Reviews from our TripAdvisor Community

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21,105 reviews from our community

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Showing 10,058: English reviews
Zurich, Switzerland
Level 6 Contributor
113 reviews
133 helpful votes
Reviewed today
NEW

The overall service of the airline is great! And the crews were friendly. Also the snacks were good in such short distance flight.

Europe Economy Dresden - London
Helpful?
Thank M09_S11_M18
Amsterdam, The Netherlands
Level 2 Contributor
7 reviews
Reviewed today
NEW

As usual the flight with KLM was very pleasant due to the friendly staff, the punctuality and not to forget the excellent coffee

Europe Economy Amsterdam - Glasgow
Helpful?
Thank infoA6932CP
Seattle, Washington
Level 3 Contributor
23 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Other than KLM being one of my favorite airlines. They always give you a Little blue box with a small sandwich in it. It’s better food than all the American carriers offer even in first.

Europe Economy Zurich - Amsterdam
Helpful?
Thank trumpisadick
Rotterdam, The Netherlands
Level 5 Contributor
79 reviews
20 helpful votes
Reviewed yesterday
NEW

Travel was seamless, from check-in, security, immigration, lounge, flight, transfer and final destination. Recovering from some surgery this is what I needed. Slept well on the plane, the lie flat bed was fine. The food and wine selection great. Would fly this route again with this airline.

International Business Class Amsterdam - Salt Lake City
Helpful?
Thank C K
Cobble Hill, Canada
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

I opted to fly economy comfort class and was very disappointed in the searing arrangement. I paid quite a bit extra to fly this class believing that I would have a little larger seat with a bit more leg room. I did get a bit more leg room but I cannot tell you if there is any difference between economy...

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International Economy Vancouver - Cape Town Central

Helpful?
Thank Denise H
Canada
Level 6 Contributor
223 reviews
175 helpful votes
Reviewed yesterday
NEW

This is the best airline I have travel with in a long time. Great service, lots of food. Big smiles. Friendly, efficient. They really pay attention to the passengers.

International Economy Rome - Edmonton
Helpful?
Thank Nonnita02
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed yesterday
NEW

I have used this flight several time with my wife and family and as always the service is very good, with good food and drink selections on board. My only small criticism is the entertainment system could do with a larger music selection.

International Business Class Newcastle upon Tyne - Bangkok
Helpful?
Thank GEORGE C
Medicine Hat, Canada
Level 4 Contributor
35 reviews
2 helpful votes
Reviewed yesterday
NEW

The overseas flight was fabulous. Gave you snack, drinks, food, blanket and pillow as well as earphones to play music or watch videos, service is always great on these flights. The seats could be more comfortable but they only look at dollars and not passenger comfort these days, Not the only airline that has this problem. Would still fly KLM...

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International Economy Calgary - Dublin

Helpful?
Thank 246lynnl
The Hague, The Netherlands
Level 6 Contributor
95 reviews
26 helpful votes
Reviewed yesterday
NEW

OK i do not expect maistream dutch airline KLM to offer lunch as to what mainstream greek Aegean airlines offer. But being offered half a sandwitch insalted my lunchtime appetite. Flight of an hour you do not expect three course lunch .....but not half a sandwitch!!!!!!! Then they offered drinks...of course no sparkling water... and coffee was some instant crap

Europe Economy Amsterdam - Billund
Helpful?
Thank Xrhstos K
London, United Kingdom
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed yesterday
NEW

Seats comfortable..we were in economy comfort..paid a bit more for a bit more leg room as it was a night flight. Flight attendants were friendly polite and helpful..great service. Meals served were fine...there was choice of hot meals..came with starter a d dessert, plus cheese and crackers, water, wine and coffee.. Toilets were clean and well stocked for the whole...

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International Economy Amsterdam - Chengdu

Helpful?
Thank karinerh3
See travel tips for airlines
“Choose an airline with better economy comfort class”
Deniseholl, 15 Oct 2018 | Read review
“KLM are just good - even in economy”
frenchabroadFrance, 15 Oct 2018 | Read review
“Go business class”
davidsL7308IB, 15 Oct 2018 | Read review
“If you can, plan your trip well in advance”
S508XWhansv, 15 Oct 2018 | Read review
“Book direct through their website to get best price”
wilsonn163, 15 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.

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