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JetBlue


6,858 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,858 Reviews from our TripAdvisor Community

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6,858 reviews from our community

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Showing 6,293: English reviews
Riverside, California
Level 4 Contributor
44 reviews
12 helpful votes
Reviewed yesterday
NEW

Great way to travel across country! Large seats and very good leg room. Plenty of snacks and sodas and a tv at every seat This is what a plane trip should be like!

Domestic Economy Los Angeles - New York City
Helpful?
Thank mrbeco
Level 3 Contributor
22 reviews
9 helpful votes
Reviewed yesterday
NEW
via mobile

Flying JetBlue is a really nice experience, just only because they offer for free what other airlines would charge you 10€ (or even more). The WiFi is completely free and the speed is fast, they also offer a list of free drinks and snacks, the coffee is from Dunkin Doughnuts and the cookies are a must try. They offer as...

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Domestic Economy Philadelphia - Fort Lauderdale

Helpful?
Thank Kelo P
New York City, New York
Level 2 Contributor
6 reviews
22 helpful votes
Reviewed yesterday
NEW

The return flight home was very good. We arrived 30 minutes ahead of schedule. the crew were very professional, respectful & courteous. Jet Blue really offers a reasonable ticket pricing & direct flights.

International Economy Nassau - New York City
Helpful?
Thank KAYA648
New York City, New York
Level 2 Contributor
6 reviews
22 helpful votes
Reviewed yesterday
NEW

We flew with JetBlue direct flight from JFK to Nassau in the Bahamas. Flight left on time and got to the final destination about 20 minutes earlier. We were pleasantly surprised that there was a free internet on board. We were very disappointed with the service from the stewardess & steward. Complimentary drinks and snacks were offered. No USB port...

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Caribbean Economy New York City - Nassau

Helpful?
Thank KAYA648
Las Cruces, New Mexico
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Red eye to New York was quick and comfortable. Crew members were friendly. It was worth paying extra for the even more space seat.

Domestic Economy Albuquerque - New York City
Helpful?
Thank JACQUELINE A
Level 6 Contributor
95 reviews
12 helpful votes
Reviewed 2 days ago
NEW

Flight was delayed by 2-3hrs. I really was not looking forward to going back to the cold so I was not too bothered by the delay. The price for the flight was great. The service I also found to be fantastic (friendly smiles, helpful, knowledgeable and handled difficult customers very well). I was not crazy about the lack of room...

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Domestic Economy Fort Lauderdale - New York City

Helpful?
Thank Federico D
Phoenix, Arizona
Level 6 Contributor
347 reviews
160 helpful votes
Reviewed 2 days ago
NEW

After so many inferior domestic flights, I now opt for flying Southwest or JetBlue, depending on the location and price. I've flown JetBlue a number of times, usually the red-eye to JFK or a night flight to Boston when traveling overseas. Three major Middle Eastern airlines partner with them, and for good reason. Only JetBlue compares favorably with their own...

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Domestic Economy Phoenix - New York City

Helpful?
Thank moviegeekjn
New York City, New York
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

I flew with JetBlue direct flight from JFK to Cartagena. Flight left on time and got to the final destination about 15 mins earlier. I was pleasantly surprised that there was a free WiFi onboard however I was able to connect only while flying over US territory. Complimentary drinks and snacks were offered. No USB port but satisfactory entertainment system....

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International Economy New York City - Cartagena

Helpful?
Thank elisaveta89
2 reviews
Reviewed 3 days ago
NEW
via mobile

I have traveled on AA for more than 20 years and now I have the pleasure of flying Jetblue, the Service the seats, the price and customer service has exceeded my expectations 👍🏼

Domestic Economy Fort Lauderdale - Los Angeles
Helpful?
Thank Berly A
Atwater, California, United States
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

This was my first trip with JetBlue. I am now a fan for life. The courtesy, kindness and professionalism of EVERY customer service representatives (Las Vegas, Ft Lauderdale and Montego Bay) was unmatched by any other airline! Thank you. They were kind they were considerate and they always had a smile. JetBlue is my new airline ❤️❤️❤️❤️❤️

Caribbean Economy Las Vegas - Montego Bay
Helpful?
Thank Valerie A
See travel tips for airlines
“Worth a shot”
Rexx1, 14 Dec 2017 | Read review
“Book in advance for a great deal”
miltonadvisor, 13 Dec 2017 | Read review
“Video screens on the seat backs, both flights, offered various in-flight video programming for purchase.”
timplee, 12 Dec 2017 | Read review
“Always check with Jet Blue first before making any Flight Reservations.”
deeb128, 12 Dec 2017 | Read review
“In bad weather conditions, they are somewhat better than others”
Uriel1123, 12 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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