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Jet Airways


8,608 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India +91-22-3989-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,608 Reviews from our TripAdvisor Community

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8,608 reviews from our community

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Showing 8,124: English reviews
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Flight takes off before lunchtime and arrives at midnight. You would expect two meals. The reality: one drink and one coffee offered on the whole trip of 9.5hrs. Lunch was small and dinner a Kathi roll (think of a small wrap) by the time Of got home at 2, had to cook dinner. Recommend to take food with you if...

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International Economy Amsterdam - Bengaluru

Helpful?
Thank Jeroen G
Level 3 Contributor
8 reviews
2 helpful votes
Reviewed today
NEW
via mobile

I recently traveled from Mumbai to Goa on jet airways flight No. 9W 472 and while returning we were on flight No. 480. It’s very claustrophobic seat. 1stly why is the seat available for reclining especially in front of the exit rows???? It becomes very difficult for the person on exit row seats as people ahead of them senselessly recline...

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Domestic Economy Mumbai - Goa

Helpful?
Thank DrTeijall
Chennai
Level 6 Contributor
1,327 reviews
478 helpful votes
Reviewed today
NEW

This flight is generally packed on weekdays, and it was that day too. The flight was almost ontime, not too inconvenient in the late night to get home. The boarding was well organised and the flight was smooth. Didn't have on-board dinner. Overall a good flight.

Domestic Economy Mumbai - Chennai (Madras)
Helpful?
Thank YatriForever
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New York City, New York
Level 4 Contributor
29 reviews
13 helpful votes
Reviewed today
NEW

As always, our Jet Blue flight was trouble free. My only complaint is the terminal at JFK. If you are going to take a taxi cab, do NOT fly Jet Blue. For some reason the terminal is set up so that people wishing to take a taxi must walk for a very long distance, going up and down three levels....

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Domestic Economy Los Angeles - New York City

Helpful?
Thank Ken T
Mumbai, India
Level 6 Contributor
213 reviews
41 helpful votes
Reviewed today
NEW

Something in the manners of co passengers. I would presume they were brits by the dialect they were speaking. We always comment on how Indian are without etiquette but seeing these 3 persons seated on aisle seats across and one behind the kind of communication they were doing in loud noise can shame the inflight announcement levels. I am sure...

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Domestic Economy Chennai (Madras) - Mumbai

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Thank NayantSavani
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Level 3 Contributor
16 reviews
3 helpful votes
Reviewed today
NEW
via mobile

It was a short visit for Varanasi and after that took this flight. Hospitality and punctuality of this airlines was very nice. Arrived at Delhi airport on before time. Complimentary breakfast was also an attraction.

Domestic Economy Varanasi - New Delhi
Helpful?
Thank Ajay R
Mumbai, India
1 review
Reviewed today
NEW

the flight attendance were helpful. the food served was delicious.the take off and landing was on time.

Domestic Economy Kochi (Cochin) - Mumbai
Helpful?
Thank abi1106
Gurugram (Gurgaon), India
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed today
NEW

In my opinion Jet Airways should be avoided for International travel. The cabin crew was poorly trained. They started the food and beverage service from Zone 1 and took a very long time to come to Zone 3 and 4. Some of the beverage items had also finished by the time they came to Zone 3. The food was average....

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Asia Economy Bangkok - New Delhi

Helpful?
2 Thank mraseemvivek
Battaramulla, Sri Lanka
Level 4 Contributor
22 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Since i got my visa about 5 days prior to my planned visit i couldnt benefit from low fares of major airlines that available. I tried on skyskanner and Jet Airways was the best price i could get. There were other airlines that were 5 or 10% higher but i went with Jet. The baggage allowance was 2 peices so...

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International Economy Colombo - London

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1 Thank Indika E
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW
via mobile

Recently I traveled for a holy visit to Patna from Bangalore. I used to like jet airways for it's convenience at check-in, quality of food. In few of my recent travel with jet airways, even after doing web check-in I'd to stand in long queue at airport. The food quality used to be good but now it has deteriorated, they...

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Domestic Economy Bengaluru - Patna

Helpful?
Thank Harmit S
See travel tips for airlines
“It is a good idea to pay for priority boarding. Otherwise you might not find a nearby bin for your carry on bags.”
KenT526, 24 Jun 2018 | Read review
“Maybe book Business Class”
mraseemvivek, 24 Jun 2018 | Read review
“it was an awsome experience”
iimsaurav, 23 Jun 2018 | Read review
“NO point doing webcheck in as u will spend same time at counter”
fauji29, 23 Jun 2018 | Read review
“carry on should be small”
GeorgeV42, 23 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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