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Jet Airways


10,097 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,097 Reviews from our TripAdvisor Community

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10,097 reviews from our community

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Showing 9,544: English reviews
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed today
NEW

Jet airways always very trusted airlines and i have traveled from Madurai via Chennai via Mumbai to Muscat which i never felt any uncomfortable throughout my trip.

International Economy Madurai - Muscat Governorate
Helpful?
Thank pratheepj5
Delhi
Level 4 Contributor
32 reviews
14 helpful votes
Reviewed today
NEW

I approached the staff to put me on earlier flight and they checked and immediately put me on earlier flight. The flight was full but still they managed.

Domestic Economy Chennai (Madras) - Bengaluru
Helpful?
Thank Rajesh K
Jaipur, India
Level 5 Contributor
79 reviews
41 helpful votes
Reviewed today
NEW

Comfortable Air Line, courteous and helping staff . I have been very loyal to Jet Airways always. baggage arrived as soon as we reached the carousel,

Domestic Economy Jaipur - Mumbai
Helpful?
Thank AshokP353
1 review
Reviewed today
NEW

Amazing flying experience with sufficient leg room. Reached on time. Great Customer service and on board meal.

Domestic Economy New Delhi - Lucknow
Helpful?
Thank Bibudhendu B
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW

The seats are comfortable. The service is good enough, not much accommodating though. The cooling on the aircraft was really chilly, way more than required. Was much difficult for old people travelling. The screens provided doesn't have a good movie collection and so it was a bore without much multimedia entertainment. Other than that overall was an average comfortable flight!

International Economy Mumbai - Paris
Helpful?
Thank BenisonS2
Udaipur, India
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

courteous and helping staff when check in and boarding Friendly and professional approach. comfortable seats. unexpected excellent breakfast.

Domestic Economy Udaipur - Mumbai
Helpful?
Thank varshneypk64
1 review
Reviewed yesterday
NEW

Flight attendants were polite and professional. Left on time and arrived on time. Flights are usually on time and cabin crew is very kind. I have been very loyal to Jet Airways for the past several years.

Domestic Economy Chennai (Madras) - Mumbai
Helpful?
Thank Import E
Bengaluru, India
Level 4 Contributor
39 reviews
19 helpful votes
Reviewed yesterday
NEW

I have been very loyal to Jet Airways for the past several years. Bow that I hear the airline is going through a rough time financially, it is the time to help. I always choose a seat (window if possible) where the Sun does not get into my eyes. So being an early morning flight (807) leaving at 7.05 a.m....

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Domestic Business Class New Delhi - Bengaluru

Helpful?
Thank Kris V
Level 4 Contributor
25 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

Nice new business class seats on Airbus A330-ER Flights are usually on time and cabin crew is very kind.

International Business Class Mumbai - Paris
Helpful?
Thank Benoît P
Level 4 Contributor
28 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Simple, easy and reasonably priced. It's a basic airline service, smaller plane but works well for a quick trip like this one. Flight attendants were polite and professional. Left on time and arrived on time.

Domestic Economy Charleston - Washington DC
Helpful?
Thank Wendy C
See travel tips for airlines
“If you are travelling alone, you can always ask for a better seat!”
BenisonS2, 22 Oct 2018 | Read review
“better to go web check in to avoid stand in line”
varshneypk64, 21 Oct 2018 | Read review
“Specify the kind of food you have- eg. Gluten free, Continental, bland... They will ensure that you get it, in all classes..”
12kris, 21 Oct 2018 | Read review
“try the lyf lounge service available on jetprivilege and most cards as well.”
sambha2311, 21 Oct 2018 | Read review
“Lease don’t chose ths airline”
NivinD4, 21 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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