We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet Airways


10,635 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

10,635 Reviews from our TripAdvisor Community

Write a Review

10,635 reviews from our community

Filter reviews by popular destinations:
All reviews Mumbai New Delhi Bengaluru London Chennai (Madras) Kolkata (Calcutta) Hyderabad Pune Dubai Amsterdam Bangkok Singapore Goa Ahmedabad Paris
Traveller rating
Cabin
  • (8,837)
  • (0)
  • (1,119)
  • (70)
Route
  • (5,921)
  • (2,745)
  • (739)
  • (442)
  • (135)
  • More
Language
  • More
Showing 10,055: English reviews
Calcutta
Level 4 Contributor
32 reviews
8 helpful votes
Reviewed yesterday
NEW

Fantastic experience. Personalised and efficient. Fast check in, Efiicient boarding, Clear announcements.

Date of travel: December 2018
International Economy Genoa - Mumbai
Helpful?
Thank anandchatterjee
2 reviews
Reviewed yesterday
NEW

Good food, comfortable seats and extremely courteous staff made the flight pleasurable after full day of work.

Date of travel: December 2018
Domestic Economy Chennai (Madras) - New Delhi
Helpful?
Thank Kaushik M
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Jet airways has gone to worse while treating their platinum customer. You guy's has stopped lounge access, even while check in counter there are many non loyal customers in platinum que and non of staff brothers to check. In flight food jet is worst among all airlines, now even the crew shoulders are dropping down, they are not efficient and...

Date of travel: December 2018
More 
Domestic Economy Ahmedabad - New Delhi

Helpful?
Thank bharatv141
Hyderabad, India
Level 6 Contributor
206 reviews
47 helpful votes
Reviewed yesterday
NEW

I flew by S2806 this morning ! Amazing experience right from the beginning. At Hyderabad Mohd. Rizwan checked me in with elan and ease. I was delighted to meet luggage handler Pandu who had assisted my mentor Mr. Kesava Mallia ( also a Platinum Card holder ) many a times earlier. My inflight experience was equally good. Manasi served me...

Date of travel: December 2018
More 
Domestic Economy Hyderabad - Bengaluru

Helpful?
Thank arunabh m
More ▾
1 review
Reviewed yesterday
NEW

It was a decent flight. Nothing out of the ordinary to say, either positive or negative. I flew this as my TA booked it.

Date of travel: December 2018
Domestic Business Class Mumbai - Lucknow
Helpful?
Thank 1grta
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW

Everything is fine with jet airways on time service..sometimes they delay in baggage check in and check out . but rest is okay. but if you expecting a good mean than its a concern.. jet should improve there mean menu.

Date of travel: December 2018
Domestic Economy Indore - Mumbai
Helpful?
Thank HimanshuB450
Mumbai, India
Level 5 Contributor
54 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

Jet Airways always takes off on time and arrival is usually before time. Good service, nice food, friendly and helpful staff. Very efficient and smooth transition. Overall, a very good airline.

Date of travel: December 2018
International Economy Mumbai - Dubai
Helpful?
Thank Chetan S
India
1 review
Reviewed yesterday
NEW

i am flying from jet airlines from bali to delhi, with 1.5 hrs layover at Singapore airport. Do i need to apply for any transit visa at singapore. Both journeys- bali to singapore and singapore to delhi are through jet airines. inform those who have traveled in past on this route.

Date of travel: December 2018
Asia Economy New Delhi - Denpasar
Helpful?
Thank Kaps4971
1 review
Reviewed yesterday
NEW

As an Jet Privileged member I get better services even in economy class. Cabin Staff is very supportive.

Date of travel: December 2018
Domestic Economy Mumbai - Raipur
Helpful?
Thank Amit T
Derby, United Kingdom
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

Jet Airways now ignoring emails, completely inept airline, I will never use them again. You pay £1000's for Business Class Travel, they lose your baggage and then try to palm you off with £15 compensation................ UTTER DISGRACE

Date of travel: September 2018
International Business Class Birmingham - Vadodara
Helpful?
Thank markhenderson2018
See travel tips for airlines
“First row aisle makes a difference”
arunabhm2014, 16 Dec 2018 | Read review
“Have a trusted TA”
1grta, 16 Dec 2018 | Read review
“Do not book with JET”
470wayp, 15 Dec 2018 | Read review
“When ever there is connecting flight involved with jet airlines I would most definitely not recommend.”
Jesangbhai4, 15 Dec 2018 | Read review
“Take day flight if possible”
Sadhana1964, 14 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

1,698 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1698)
Viewed
Airport (170)
Viewed
Cabin (95)
Viewed
View from Window (165)
Viewed
Food and Drink (187)
Viewed
Onboard Feature (53)
Viewed
Airline Lounge (23)
Viewed
Seat (104)
Viewed
Our fleet (23)
Viewed
Other (878)