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Jet Airways


9,204 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,204 Reviews from our TripAdvisor Community

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9,204 reviews from our community

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Showing 8,691: English reviews
Ulhasnagar, India
Level 4 Contributor
38 reviews
7 helpful votes
Reviewed yesterday
NEW

very disappointed from the webcheck in as i m jetprivilege member tried webcheck in but they charge 750 inr for window and aisle seat otherwise u have to pick middle seat and if u r couple they dont give seats together cannt expect this from jet

Domestic Economy Mumbai - New Delhi
Helpful?
Thank chanderrohra
Level 5 Contributor
51 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Jet airways surely knows how to take make their customers super happy. Their meals are super awesome for Indian people. You will love the options if you are an Indian. Otherwise you might find it a bit challenging. From the smooth check in to sufficient storage space, nice legroom and awesome seats- it was a love it all experience. Not...

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International Economy Paris - New Delhi

Helpful?
Thank subhasish c
Scottsdale, Arizona
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed yesterday
NEW

We’ve been flying Jet Blue for a number of years. We generally fly “the red eye.” We have never experienced a bad flight, thus far. The flight crews have been professional and courteous on all our trips. I do recommend Jet Blue.

Domestic Economy Phoenix - New York City
Helpful?
Thank James C
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

paying for choosing 3 seats together during web checkin is expensive. the same were later available for free before 6 hrs of flight time. Jain food could have been made available by the airline.

Domestic Economy Mumbai - Goa
Helpful?
Thank parag s
Indore, India
Level 3 Contributor
16 reviews
Reviewed yesterday
NEW

Great flying experience...meal too was fresh and hot......good support staff for me, family and kid....even the small ATR planes have no noise...like in other aircrafts .

Domestic Economy Indore - Ahmedabad
Helpful?
Thank Ashish2244
Kochi (Cochin), India
Level 6 Contributor
335 reviews
160 helpful votes
Reviewed yesterday
NEW

i have been a jetairways traveller, i have enjoyed the services offered by jet airways from bangkok to mumbai. it was 5:55 flight in the morning and the check in was easy and smooth. the inflight food was great and the inflight entertaionment on jet screen was good as well. the air hostess were extremely helpful. the flight landed on...

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Asia Economy Bangkok - Mumbai

Helpful?
Thank ernakulamtraveller
Mumbai, Maharashtra, India
Level 6 Contributor
293 reviews
116 helpful votes
Reviewed 2 days ago
NEW

Great food and service on the flight Just that the flight was a daylight flight starting at 1400 hrs or so. So the entire day is lost in this and we cannot enjoy Jodhpur for a little longer than what you want to... just some hurried last moment sweetmeat purchase..... so a evening flight would have been much better...say around...

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Domestic Business Class Jodhpur - Mumbai

Helpful?
Thank SundarTraveller
London, United Kingdom
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

I will never book a Jet Airways flight again. Their customer service was appaling and our holiday was severely damaged by a missed flight due to Jet Airways poor service. Allow at least 4 hours to change flights at Mumbai airport.

Domestic Economy Mumbai - Goa
Helpful?
Thank Warren F
Toronto, Canada
2 reviews
Reviewed 2 days ago
NEW

Had to go quickly from YYZ to AMS. Jet Airways provides a good and cheap option to get to Europe. No thrills airline, but food was good

International Economy Toronto - Amsterdam
Helpful?
Thank Marc K
Birmingham, Alabama
Level 5 Contributor
57 reviews
21 helpful votes
Reviewed 2 days ago
NEW

This was the first time flying Jet and I must say it was simply fabulous ! The attention to detail is what got my attention :) Everything was spotless and the cabin was extremely clean and well kept. Service was also above par and everything was simply good. Having only flown Singapore, Delta, KLM and Emirates I was a tad...

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International Business Class Mumbai - London

Helpful?
Thank Pipersix
See travel tips for airlines
“Better to get the weight checked at your place, locally to avoid getting into extra baggage issues”
Ashish2244, 18 Aug 2018 | Read review
“you can select seat online and be a member of jetprivilege if you are not.”
ernakulamtraveller, 18 Aug 2018 | Read review
“Check well in advance for delays as teh Jodhpur airport is very small. The security takes time too in spite of not many passengers”
SundarTraveller, 17 Aug 2018 | Read review
“Fly business or first if you can ;)”
Pipersix, 17 Aug 2018 | Read review
“Try Jet Airways Mumbai Bangalore sector and You might enjoy b737 Max service.”
165arupk, 17 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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