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Jet Airways


6,357 Reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India +91-22-3989-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,357 Reviews from our TripAdvisor Community

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6,357 reviews from our community

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Showing 6,003: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Food served was little better than the recent days flight. One good thing was there is no extra charge for extra large (XL) leg space (Exit row seats).

Domestic Economy Guwahati - Bengaluru
Helpful?
Thank Raja L
1 review
Reviewed yesterday
NEW

the flight was at right time. The staff was efficient and very helpful. They were on their toes while serving the breakfast, as the flight time was very short. The food was pathetic though. Also, they took so much time to send luggage

Domestic Economy Hyderabad - Bengaluru
Helpful?
Thank Gayatri G
Mumbai, India
Level 6 Contributor
266 reviews
71 helpful votes
Reviewed yesterday
NEW

Two negative traits are noticed in the recent days on flights operated by Jet Airways, Flights were delayed significantly and in one case cancelled. We were to fend for ourselves to put us in a hotel and take a next day's flight. Further The seat pitch of the aircrafts are reduced to the extend that one can barely stand between...

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Domestic Economy Coimbatore - Mumbai

Helpful?
Thank Sam E
1 review
Reviewed yesterday
NEW

Hi It was good experience in terms of hospitality.The flight was in time landing safe. Thanks n Regards Darshan Mahajan

Domestic Economy Mumbai - Raipur
Helpful?
Thank Darshan M
Bengaluru, India
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed yesterday
NEW

the flight was good and on time . the service was good too. but the food provide was below average . the sitting on the flight 9W 668 was extremely poor. I am 6 feet and the sitting was too much congested and 2 hr flight journey was horrible. the person sitting in front of me had pushed his seat...

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Domestic Economy Kolkata (Calcutta) - Bengaluru

Helpful?
Thank raghuvirkamath
Mumbai, India
Level 4 Contributor
28 reviews
1 helpful vote
Reviewed yesterday
NEW

I have booked flight for my wife to visit native place in Bangalore with departure time @ 10.05 am .. Flight was delayed in take off for 30 minutes which they did not informed even after providing the contact details to them. Any how flight was comfortable

Domestic Economy Mumbai - Bengaluru
Helpful?
Thank riteshmanchanda1
Perth, Australia
Level 6 Contributor
280 reviews
92 helpful votes
Reviewed yesterday
NEW

Plane was old and dirty. Even though our itinerary stated meal we were not offered one, we did get two platters of fruit though.

Asia Economy Colombo - New Delhi
Helpful?
Thank Terry-ann C
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

My flight from Mumbai to Bangkok was 1 h delay and so I missed the connection flight. The office service from Jet Airways in Bangkok helped me to get a new ticket and so I reached my final destination Chiang Mia. Thank you 🙏 I wish taking care would be always like this!

Southeast Asia Economy Mumbai - Bangkok
Helpful?
Thank Marian F
Level 5 Contributor
67 reviews
35 helpful votes
Reviewed yesterday
NEW

Me and my wife had got to book the flight on the last moment and also got the best rate for the travel. at the airport flight was delayed like an 1hr but still reached before time and inside service for the food etc was also good. thanks jet

Domestic Economy Jodhpur - Mumbai
Helpful?
Thank Rohit P
2 reviews
Reviewed 2 days ago
NEW
via mobile

I was travel with jet airways on January 11 2018 with my family ( Me,wife and three child ) we reached at Manglore morning 8 o clock. I have 7 PCs checked baggage unfortunately I get only Five Baggage Two baggages missed. I comply to jet airways next day I received One Baggage. Remaining one Baggage my baby Stroller include...

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International Economy Abu Dhabi - Mangalore

Helpful?
Thank MANZOOR M
See travel tips for airlines
“Good flight but should use information to inform the their passengers about delay.”
riteshmanchanda1, 18 Jan 2018 | Read review
“book early to void the expensive ticket and also before time at the busy tourist airport shall save time.”
RohitP908, 18 Jan 2018 | Read review
“give this route a pass and choose another airline!”
Kall_Ramanathan, 17 Jan 2018 | Read review
“Wear shoes to the bathroom, as there was alot of water around on the floor and seat when I went.”
F9835REandrewd, 17 Jan 2018 | Read review
“Avoid this airline”
cdias, 17 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.
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