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Iberia


14,498 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,498 Reviews from our TripAdvisor Community

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14,498 reviews from our community

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Showing 3,361: English reviews
Johannesburg, South Africa
Level 6 Contributor
160 reviews
31 helpful votes
Reviewed today
NEW

I have two connecting flights with Iberia. Incidently flew the same plane twice. Seat was comfortable. Food I think was excellent, good menu choice, very continental but it was match with pleasant and friendly staff. Great tea selection on board which I thought was refreshing. During the night there was snacks and drinks on hand and there was actually two...

Date of travel: January 2019
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International Business Class Havana - Johannesburg

Helpful?
Thank Globaltrotter74
Level 3 Contributor
22 reviews
10 helpful votes
Reviewed yesterday
NEW

On 8 January 2019 our plane had an aborted take After spending 5 hours on board the plane with nthing being offered but a glass of water The flight was cancelled and no information on the situation or the expected procedure for re- scheduling flights being offered. Passengers were send off and no information was provided. Bogota ground staff were...

Date of travel: January 2019
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International Economy Bogota - Madrid

Helpful?
Thank MariaC3541
London, United Kingdom
Level 6 Contributor
142 reviews
46 helpful votes
Reviewed yesterday
NEW
via mobile

Well for starters I queued 3hrs to check in my bag , the service was so bad I had a feeling my bag wouldn’t make it , so took several photos of it and those that processed it. My connecting flight was changed 3 times but not communicated to me, I just kept getting texts with different times , flight...

Date of travel: January 2019
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International Economy Buenos Aires - London

Helpful?
Thank Charlotte12358
Brooklyn, New York
Level 3 Contributor
13 reviews
24 helpful votes
Reviewed yesterday
NEW

On Thursday, December 27th, my fiancé and I were scheduled to fly on flight 6252 with service from JFK to Madrid at 9:05 (21:05). At 8:30, we all lined up to board and then after standing for 30 minutes with no direction, we were told that the plane had a mechanical issue and that we needed to sit down. For...

Date of travel: December 2018
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International Economy New York City - Madrid

Helpful?
1 Thank lotsofhart
Indianapolis, Indiana
Level 3 Contributor
21 reviews
18 helpful votes
Reviewed 2 days ago
NEW

Iberia Chicago check in was quick and friendly. Security was thorough but moved right along. We were again directed to the American Airlines upscale Flagship lounge. We enjoyed a wide variety of self serve tasty food and quality beverages. On board the plane, the crew was friendly and efficiently worked through their lengthy list of pre-takeoff tasks that ended with...

Date of travel: October 2018
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International Business Class Chicago - Madrid

Helpful?
Thank nonamenonsense
Dubrovnik, Croatia
Level 6 Contributor
112 reviews
46 helpful votes
Reviewed 2 days ago
NEW

The airplane had just arrived and it was inmediately organized for another flight. Meaning, it was not cleansed at all. Garbage all over. No food or water is included in the price of the ticket. That is ok if you get an opportunity to buy a sandwich. But if you are in the last row the sandwiches are sold and...

Date of travel: January 2019
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Europe Economy Dubrovnik - Madrid

Helpful?
1 Thank ZrinkaR
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed 3 days ago
NEW

Large flight within problems, a lot of people in the airplane, maybe in the Santiago´s Airport long wait in the inmigration entry

Date of travel: December 2018
International Economy Bilbao - Santiago
Helpful?
Thank David R
Level 3 Contributor
17 reviews
12 helpful votes
Reviewed 3 days ago
NEW
via mobile

Flew Iberia from LHR-MAD on a one day trip because the scheduling was easier as opposed to flying BA. I sat in 10A on an A319 which was an exit row and window seat. An FA did approach me to remind me of the requirements of sitting in the exit row. After eventually working out that I didn't speak Spanish,...

Date of travel: January 2019
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Europe Economy London - Madrid

Helpful?
1 Thank Christopher D
St Ives, United Kingdom
Level 6 Contributor
337 reviews
125 helpful votes
Reviewed 3 days ago
NEW

Booked online and although there was a little issue with the names (the system asked for your middle name and then seems to use this as your surname, so just check this) however a quick call to Iberia help line service and this issues was professionally and very efficiently sorted, many thanks to the lovely lady who sorted it out...

Date of travel: January 2019
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Europe Economy Florence - Seville

Helpful?
1 Thank Bobalobajob
Calenzano, Italy
Level 3 Contributor
13 reviews
11 helpful votes
Reviewed 3 days ago
NEW

My family and I flew Iberia from Florence, Italy, to Santo Domingo. Overall everything was very smooth, and for the most part flight crew were very available and very helpful. The only issue is with leg space - insufficient for a trip of this length, but Iberia hardly holds the monopoly on lack of space... Would fly them again for...

Date of travel: December 2018
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International Economy Florence - Santo Domingo

Helpful?
Thank Bespoke216
See travel tips for airlines
“If flying business the lounge in the S section of Madrid airport is impressive use it. Showers, nap place, good food and proper Ice-cream.”
Globaltrotter74, 16 Jan 2019 | Read review
“l. Deal with Madrid hub directly.”
MariaC3541, 15 Jan 2019 | Read review
“Never book with Iberia airlines”
lotsofhart, 15 Jan 2019 | Read review
“Just don’t waste your money with Iberia.”
pippahop, 10 Jan 2019 | Read review
“Ohr advice: take another airline”
200christophk, 10 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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