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Iberia


13,609 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,609 Reviews from our TripAdvisor Community

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13,609 reviews from our community

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Showing 3,132: English reviews
Gosport, United Kingdom
Level 6 Contributor
390 reviews
129 helpful votes
Reviewed today
NEW

Seating was very cramped, but only a short flight. Extremely good value. Good service and both flights arrived before time.

Europe Economy Rennes - Madrid
Helpful?
Thank Flantheman2334
Level 3 Contributor
12 reviews
Reviewed today
NEW
via mobile

My second flight with Iberia, two times lost luggage is one week, one delayed flight and not allowed to go on board on my next connecting Iberia flight even if the aircraft was still open, forced to travell to other destination in Europe on Friday, came home instead of at 14, at 21. Never ever to travell with Iberia, on...

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Europe Business Class Porto - Prague

Helpful?
Thank Michaela R
Level 1 Contributor
4 reviews
11 helpful votes
Reviewed today
NEW
via mobile

No leg room, flight delayed, missed connection. Was given a luke warm meal to compensate but had to hang around an airport for 7 hours. On board staff were friendly. Staff in the airports were insufferable.

Europe Economy Edinburgh - Seville
Helpful?
Thank Owen K
Kuala Lumpur, Malaysia
Level 4 Contributor
25 reviews
3 helpful votes
Reviewed today
NEW
via mobile

Boarding was fast, depart on time, arrival was slightly earlier than the expected time of arrival, smooth landing-excellent manoeuvre by the pilot, comfortable seat, spacious leg room. Very satisfied with the service rendered by Iberia.

Domestic Economy Madrid - Barcelona
Helpful?
Thank lynnmano
Washington DC, District of Columbia
Level 6 Contributor
134 reviews
30 helpful votes
Reviewed yesterday
NEW
via mobile

Not only were our seats close together, they didn’t recline...no free snacks or drinks of any kind, not even water...plus flight attendants did not even offer to sell anything...arrived thirsty, dehydrated, and with leg cramps...crowded as well. Only good points were smooth landing and on time arrival...other than that, definitely sub-optimal.

Europe Economy Athens - Madrid
Helpful?
Thank LaurenceJ585
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

I was flying from Buenos Aires to Tel Aviv with a connection in Madrid, having a little less than two hours between flights (both of which by Iberia). As the plane was getting ready to take off from BsAs, we were informed that a technical problem is going to delay the flight ('poquito'). Turned out that poquito was a little...

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International Economy Buenos Aires - Tel Aviv

Helpful?
Thank Noam B
Haarlem, The Netherlands
Level 4 Contributor
21 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flight of 2h and something, lacking space. I am 178 and not tall for a Dutch guy. Prisoners are entitled to water and Iberia sells water on board... KLM/Air France offers a snack and drinks on any European flights. Safety on board is good and they are professional.

Europe Economy Madrid - Amsterdam
Helpful?
Thank pstern74
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 2 days ago
NEW

No problems at all, No hidden outrageous fees, pleasant personnel at counters, flights were on time both ways.

International Economy Madrid - Casablanca
Helpful?
Thank Silvana U
Melbourne, Australia
2 reviews
Reviewed 3 days ago
NEW
via mobile

Our flight from Marrakesh to Madrid was perfectly fine, in the best way. The flight was smooth and comfortable, the plane was clean but a just little cramped compared to other airlines. Our check-in in Marrakesh took quite a long time but our arrival in Madrid was on time and none of our bags were lost or damaged. I was...

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International Economy Marrakech - Madrid

Helpful?
Thank chelseah872
Porto, Portugal
Level 4 Contributor
30 reviews
40 helpful votes
Reviewed 3 days ago
NEW

Boarding by groups is a bit confusing, seeing that I like boarding last, but the flight was pleasant

Europe Economy Madrid - Porto
Helpful?
Thank Shadlan
See travel tips for airlines
“No complains.”
299silvanau, 17 Nov 2018 | Read review
“Iberia is more reliable than Vueling who changed by flight time from 10am to 11pm. So I cancelled with them.”
cchriswoodlandhills, 16 Nov 2018 | Read review
“Exelent service and help as my wife needed wheel chair assistance thank you so much”
davidg2510, 15 Nov 2018 | Read review
“Do not use Iberia. You could be stuck in an airport with no options”
pbrian2018, 15 Nov 2018 | Read review
“book with another airline.”
zenam_13, 14 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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