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Hawaiian Airlines


4.5 of 5 stars
23 Reviews
Headquarters: 3375 Koapaka Street, 96819 +1-800-367-5320 Website

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  • 13
    Excellent
  • 6
    Very good
  • 2
    Average
  • 2
    Poor
  • 0
    Terrible
Hawaiian hospitality prevails on Hawaiian Airlines

Our 7:30 a.m. flight leaving Sacramento was delayed till 11:00 a.m., but the Hawaiian Airlines... read more

5 of 5 starsReviewed yesterday
ruth s
,
Sacramento, California
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    4.5 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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23 Reviews from our TripAdvisor Community

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23 reviews from our community

Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
48 reviews
19 helpful votes
3 of 5 stars Reviewed today NEW

We flew to Hawaii with Hawaiian Airlines and yes we flew economy as the price for Business was outrageous for what you got. The seats really need some padding especially for a 10 hour flight. I think my seat went back 5cm. We had prebooked our seats but we went to the checkin we got moved to the back of...

More  International Economy

Helpful?
Thank Luxury_Butterfly
Sacramento, California
Level Contributor
21 reviews
13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our 7:30 a.m. flight leaving Sacramento was delayed till 11:00 a.m., but the Hawaiian Airlines personnel were so gracious that our time passed quickly and pleasantly. We received a food voucher and drinks and snacks to pass the time. Once boarded, the fight went quickly and smoothly with warm Hawaiian hospitality extended by the crew. We even got a tasty...

More  Domestic Economy

Helpful?
Thank ruth s
Tigard, Oregon
Level Contributor
33 reviews
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have traveled Hawaiian for years and love the Hawaiian magic or ALOHA that is infused with each flight. Starting at the gate, your hawaiian vacation starts. The flight staff seems to be 80% hawaiian, with flowers in the girls hair and kukui nut leis around the male flight attendants. Hawaiian music over the intercom and videos of Hawaiian sea...

More  Domestic Economy

Helpful?
Thank Uncleherb
El Cerrito, California
Level Contributor
18 reviews
2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Flown them to Big Islamd and Kauai. Wonderful service. Premium seats may be worth the extra. Just wish they had vegan options with the free meals.

Domestic Economy
Helpful?
Thank Jenniesnorkeler
Moxee, Washington
Level Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice flight, good flight attendances. Drink selection was good and so was the food. The plane newer and very nice

Domestic Economy
Helpful?
Thank LesRiel
Level Contributor
67 reviews
27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The plane was very small, and completely booked. There was no in-flight entertainment. The seats were not really cleaned well, and there was trash in my front seat pocket.

Domestic Economy
Helpful?
Thank Wendy G
Brisbane, Australia
Level Contributor
115 reviews
35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great little flight. Easy, friendly, lovely views of the islands, beautiful smiling crew with drinks. Perfect way to ease into Maui. Thanks Hawaiian.

Domestic Economy
Helpful?
Thank kezzaaustralia_12
Tokoroa, New Zealand
Level Contributor
68 reviews
19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were so well fed. The food quality was excellent. A ten hour flight, with a three course meal, pre flight cocktail, and drinks in the sky. The trip over had only plastic glasses, the trip back we used glass, which was much nicer. The seats are very roomy, and good to sleep in. They give you a flight present,...

More  International First Class

Helpful?
Thank jenny l
San Diego, California
Level Contributor
78 reviews
7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love this airline. It's the little touches that make me really feel like I'm on my way to Hawaii (which I am) when I board with them. I've flown with them on all but one of my many trips to Hawaii and loved them. The food is decent, the customer service is good, and they have some really good...

More  Domestic Economy

Helpful?
Thank heatherh0p
Phoenix, Arizona
Level Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great experience. The cabin attendants were very helpful and were always offering to fill up my personal water bottle. The food was great and the snacks were good too. The in-flight entertainment on our aircraft was lacking for a 7 1/2 hour flight. You could reserve one of their tablets, but they were extremely limited in quantity. Bring your own...

More  Domestic Economy

Helpful?
Thank familytraveling5333
About Hawaiian Airlines
As the largest carrier based in Hawaii, Hawaiian Airlines (HA) serves about 25 destinations within the state, elsewhere in the United States, and in Australia, China, Japan, New Zealand, South Korea and the South Pacific. The airline's fleet includes aircraft with two-cabin configuration (First Class and Business Class). It also operates a regional subsidiary, ʻOhana by Hawaiian, that flies planes configured with only an Economy Class cabin. Hawaiian Airlines operates two hubs: Honolulu International Airport (HNL) and Kahului Airport (OGG).
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