Excellent service in the main, arrived early, luggage successfully check in and arrived five san paolo. Only downside was too much luggage in overhead bin and when the stewardess tried to force more in a case fell out and hit me on the head.
Cheap tickets, but by no means a cheap airline. I took three flights with them in a period of two weeks and every flight was the same: efficient boarding, friendly service, free in flight drink with snack (I recommend the ‘soldado’s), ample legroom in good seats on modern…
I had 5 flights with GOL during my holidays in Brazil. They have very good fleet and the airline was very punctual. Staff on the ground and the flight crews are nice and service minded. I had one flight cancelled and they had rebooked me to an other flight. I wanted to be booked…
The staff on ground and the crew were very kind. The service during the flight was ok, you can buy something in the menu or enjoy the courtesy service (water, coffee, juice and a cookie to select). The space between seats is average, if you want more space and recline buy the…
Another issue. No respect for premium customer. Cumbersome boarding, my luggage arrived last of all in spite of priority tagging. New and clean plane, on time, attentive ground and plane staff and crew, fairly comfortable seats. When will Gol respect its customers as it must?
"Travel with only carry on baggage as possible. Is more easy to check in and boarding."
"Don't fly with this airline"
"Use another airline"
"Be at airport, at least two hours before the departure time."
"Natal airport is very small and with a late night schedule you won't get anything to eat at boarding area."