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Finnair


4,020 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland +358-600-140-140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,020 Reviews from our TripAdvisor Community

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4,020 reviews from our community

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Showing 2,105: English reviews
Cha-am, Thailand
Level 4 Contributor
18 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

It’s one of the fastest ways to Asia. The service is ok. You can’t compare Finnair with the gulf airlines but they always got good price offers in business class.

International Business Class Amsterdam - Bangkok
Helpful?
Thank E8208NSthomasl
Brisbane, Australia
Level 6 Contributor
118 reviews
38 helpful votes
Reviewed 2 days ago
NEW
via mobile

The aircraft was fine, an A350. The business class seating layout was good. However, the cabin crew, mostly Hong Kong based, seemed off hand and disinterested. One expects a better attitude toward the passengers than they exhibited.

International Business Class Helsinki - Hong Kong
Helpful?
Thank Quazoosle
London, England
Level 5 Contributor
49 reviews
61 helpful votes
Reviewed 2 days ago
NEW
via mobile

To be honest I was not expecting a great deal and I’m not sure why. I guess because I fly BA a lot and have got used to ‘nothing particularly special’ and ‘just OK’ which sums BA up. Firstly Finnair are great value for money. A350 spotless. Business cabin was a 1/2/1 layout so everyone has direct aisle access. Fresh...

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International Business Class Helsinki - Bangkok

Helpful?
Thank Adrian1968
Level 4 Contributor
27 reviews
6 helpful votes
Reviewed 3 days ago
NEW
via mobile

I have, since several years been flying Finnair from Thailand to my home country Sweden, at least twice a year. I have spoiled myself with business class tickets and I have, until now, been very satisfied with service, food, handling of check in and luggage etc. This changed after my latest experience. We were delayed from Bangkok, no explanation why....

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International Business Class Bangkok - Gothenburg

Helpful?
Thank bangkok7
helsinki
Level 6 Contributor
181 reviews
38 helpful votes
Reviewed 3 days ago
NEW
via mobile

Came here to French Riviera by Finnair. Oh boy. Been around and have experiences of many airlines. This was just nice. Nothing special, just smiling good humour thing. All the cabin crew was nice. Stuerts perticular. Well, we were dealing with them more than the others.

Europe Economy Helsinki - Nice
Helpful?
Thank Jari-Helsinki16
Uppsala, Sweden
Level 6 Contributor
102 reviews
13 helpful votes
Reviewed 3 days ago
NEW

I traveled with finnair the last time just 2 weeks ago when I went to Spain. The tickets were cheap, and when it´s cheap tickets I at least don´t have the highest expectations on the travelling in general. There were some delays from Helsinki-Malaga because of the weather, but the service and the travel was absolutely wonderful. The stewardesses was...

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Europe Economy Stockholm - Malaga

Helpful?
Thank Pauline F
United Kingdom
Level 5 Contributor
57 reviews
27 helpful votes
Reviewed 4 days ago
NEW

We were booked on the 07.30 flight which departed some 20 minutes late: however, it made up the lost time in flight and we arrived as scheduled. Boarding at Heathrow was straightforward with passengers being called by group number although, for some inexplicable reason, this procedure wasn't followed at Helsinki when we returned Luckily our seats on both journeys were...

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Europe Economy London - Helsinki

Helpful?
Thank Colin P
Rome, Italy
Level 5 Contributor
65 reviews
3 helpful votes
Reviewed 4 days ago
NEW

When one travels must be aware that delays and cancellation are an option. It is unrealistic require not to have them, but what makes the difference is the way one handles it: the flight had 2 hours delay, so I lost the connecting flight, but the company in a very organized manner, provided me with accommodation, food and overnight stay....

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Europe Economy Kemi - Oslo

Helpful?
Thank GlobetTrotterTerrone
Sai Kung
2 reviews
6 helpful votes
Reviewed 4 days ago
NEW
via mobile

Cancelled Flights, Long Delayed Flights, Missed Connecting Flights, If that is what you want from an airline then this is for you.

International Economy Hong Kong - Manchester
Helpful?
Thank J4J
Tampere, Finland
Level 5 Contributor
79 reviews
32 helpful votes
Reviewed 4 days ago
NEW

I was surprised when we were flying by Finnair from Helsinki to Rimini, Italy. The flight was charter by Suntours, but there was plenty of place for my long legs. Air staff was very friendly and time schelude was as informed.

Europe Economy Helsinki - Rimini
Helpful?
Thank Riisto
See travel tips for airlines
“If you have a problem contact them: they will do the best to solve it with the smallest burden for you.”
GlobetTrotterTerrone, 14 Jun 2018 | Read review
“Choose Business Class if you can.”
TravelManiaxxx, 13 Jun 2018 | Read review
“Choose Business Class if you can.”
TravelManiaxxx, 13 Jun 2018 | Read review
“Don’t hesitate”
DebbieR882, 11 Jun 2018 | Read review
“use another airline or bring your own food onboard”
NielsT443, 11 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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