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Finnair


4,697 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,697 Reviews from our TripAdvisor Community

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4,697 reviews from our community

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Showing 2,493: English reviews
Singapore, Singapore
Level 6 Contributor
184 reviews
87 helpful votes
Reviewed today
NEW

Lie flat 1-2-1 configuration on a new A350. (The A350 and 787 are great aircraft I really notice the higher air quality and increased pressure. Adds up to a much better night sleep than A380/ 777). Finnair biz is not super luxury but has a bit of Scandi flair to it. Nice fresh tasting food. Bed is slightly on the...

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International Business Class Singapore - Helsinki

Helpful?
Thank SingBob
Helsinki, Southern Finland, Finland
Level 5 Contributor
61 reviews
13 helpful votes
Reviewed today
NEW

Finnair is good airline company, but in economy side there are very little space for the feet. They are not serving any food, only coffee, tea and blueberry juice for free. Personnel have always been very friendly and speaks Finnish too.

Europe Economy Helsinki - Paris
Helpful?
Thank Mualiman_matkaaja
Vantaa, Finland
Level 6 Contributor
684 reviews
128 helpful votes
Reviewed today
NEW

Two days before our flight I tried to buy the lounge access which is 25 euros per person if you are a Silver member. First, you have to go to the Finnair Shop and buy a lounge pass and after that attach it to your reservation in order to get it printed to your boarding pass. After two trials I...

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Europe Economy Helsinki - Stockholm

Helpful?
Thank Mikael F
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Klaukkala, Finland
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed yesterday
NEW

It's worth taking an upgrade if offered! The Lounge at Helsinki is very pleasant; very quiet, clean and a relaxing atmosphere; the food and drink is good quality and there are plenty of choices. Although only a short flight, the breakfast service was good, and as ever, the flight attendants are cheerful and always ready to assist, regardless of what...

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Europe Business Class Helsinki - Manchester

Helpful?
Thank Pete W
US Virgin Islands
Level 6 Contributor
123 reviews
44 helpful votes
Reviewed yesterday
NEW

The Helsinki airport (home of Finair) is a great starting point for a pleasant flight experience. The on board service, food and seat comfort can't be any better.

International Business Class Frankfurt - Bangkok
Helpful?
Thank Arthur M
New York City, New York
Level 2 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

The flight was smooth and on time, the staff was helpful. The seats were a little tight. I would recommend this airline

International Economy New York City - St. Petersburg
Helpful?
Thank Karen P
VA
Level 6 Contributor
114 reviews
71 helpful votes
Reviewed yesterday
NEW

I requested an aisle seat when I checked my bag from the clerk and she said yes I will give you an aisle seat. When I got to the gate and asked fellow travelers, it was clear that I had an a middle seat. I was dupped. They would not let me switch. Than the in-flight movie screen did not...

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International Economy New York City - Helsinki

Helpful?
Thank surferboyVA
Mckinney
Level 4 Contributor
31 reviews
13 helpful votes
Reviewed yesterday
NEW

After paying to upgrade my economy seat to Economy Plus, I was assigned a bulkhead seat, while the extra foot room was OK, I was barely able to fit in the seat which was more narrow because the food tray had to fit in the armrest. Most uncomfortable seat I have ever experienced on any airline. Also wheelchair requests were...

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International Economy Dallas - Bergen

Helpful?
Thank Gary N
Southern Finland, Finland
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Straight flight to Destination. Good service but food selection has nothing to vegetarian. A bit expencive.

Europe Economy Helsinki - Kos
Helpful?
Thank _annkatri_hammami
Hong Kong, China
Level 5 Contributor
50 reviews
16 helpful votes
Reviewed yesterday
NEW

There was nothing special about the flight itself. Cabin crew was friendly and exit row that I was sitting on had plenty of legroom. The Finnair planes are tidy and everything usually goes according to expectations during the flights. What did not go well was the check-in experience at Paris CDG airport. I had received a SMS earlier that the...

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Europe Economy Paris - Helsinki

Helpful?
Thank Patrik F
See travel tips for airlines
“If you need one a Schengen visa is handy in case of extended delays as there is no air-side hotel at HEL.”
SingBob, 20 Sep 2018 | Read review
“The A 350 air craft”
Cruzanmon, 19 Sep 2018 | Read review
“Don't fly Finnair”
surferboyVA, 19 Sep 2018 | Read review
“My eperience: Finnair is reliable”
heikkit21, 18 Sep 2018 | Read review
“Choose another airline like Cathay”
Peter4006, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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