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EVA Air


4,574 reviews
Headquarters: 376 Hsin-Nan Rd. Sec. 1, Taoyuan 33801 Taiwan 011 886 2 2501 1999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,574 Reviews from our TripAdvisor Community

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4,574 reviews from our community

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Showing 2,772: English reviews
Brisbane, Australia
Level 6 Contributor
349 reviews
129 helpful votes
Reviewed yesterday
NEW

Check in was smooth. The Infinity Lounge was packed and had poor quality food and beverages so ate nothing. I went to gate early and the boarding was fine. On board there was a very young all female crew who were mostly attentive with mixed language skills. Wine was very good but knowledge of the beverages was poor. The food...

Date of travel: December 2018
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International Business Class Taipei - Brisbane

Helpful?
Thank RossY415
Brisbane Region, Australia
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

Quick business trip to Taiwan and most convenient flight was with EVA Air. Didnt know much about them but they are a member of Star Alliance so that was good enough for me. As is was, aircraft were very clean and tidy, seats had plenty of room and provided flat bed (5 hour flight so didnt try it out) Food...

Date of travel: November 2018
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North Asia Business Class Singapore - Taipei

Helpful?
Thank 581russp
Waterloo, Iowa
Level 4 Contributor
44 reviews
14 helpful votes
Reviewed yesterday
NEW

This was our first time flying EVA Air Business Class and hopefully won't be our last. The attendants were very friendly and the food was delicious The crepe I had for breakfast was the best I have ever had anywhere. We especially liked that we could order our food ahead of the flight. The blankets were thick and comfortable and...

Date of travel: November 2018
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International Business Class Chicago - Taipei

Helpful?
Thank BrenOb
Vancouver Island, Canada
Level 5 Contributor
90 reviews
28 helpful votes
Reviewed yesterday
NEW

Booked premium economy with EVA as reviews indicated they were top level service for premium economy. YES they certainly lived up to reviews especially on the long haul flight over the Pacific. Staff friendly and efficient, always wanting passengers to be comfortable. Audio/video selection excellent, blankets and pillows provided as well as toiletry bag which was nice touch. Slippers provided...

Date of travel: November 2018
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International Premium Economy Vancouver - Bangkok

Helpful?
Thank ronandsue2015
Baltimore, Maryland
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

This is a truly exceptional airline. Great legroom--I am very tall and could still sleep. Great food. Very friendly staff. Just fantastic.

Date of travel: November 2018
International Business Class New York City - Taipei
Helpful?
Thank concerned167
Manila, Philippines
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

EVA Air Premium Economy is the way to travel for me. The seats are comfortable and spacious with a good recline ( I’m a Plus size person with back problem ). There is an adjustable foot rest. USB charging port. A good size tv monitor with tons of movies to choose from. Their meals are decent and filling. They continously...

Date of travel: August 2018
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International Premium Economy Los Angeles - Manila

Helpful?
Thank Hawk_eye1771
Brights Grove, Canada
Level 6 Contributor
127 reviews
26 helpful votes
Reviewed yesterday
NEW

Eva was recommended to us by both our travel agent and a Vietnamese ex-pat for their premium economy service and their flight schedules. We thoroughly enjoyed the return flights -- the food service and flight attendants were very good making a 15 hour flight "somewhat" enjoyable. If flying to Asia would highly recommend Eva Air

Date of travel: November 2018
International Premium Economy Toronto - Hanoi
Helpful?
Thank 1kramer2
Whiteley, United Kingdom
Level 5 Contributor
51 reviews
18 helpful votes
Reviewed yesterday
NEW

I had high expectation of EVA Air as they are one of the few 5 star rated airlines and their premium economy product seems to get great reviews. Sadly, this didn't quite live up to the billing. The seat was fine - very comfortable with good recline and a foot rest. A small plastic cup of juice was offered pre-take...

Date of travel: November 2018
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International Premium Economy London - Bangkok

Helpful?
Thank Norbert_Whiteley
Arcadia, California
Level 3 Contributor
12 reviews
Reviewed 2 days ago
NEW

I love EVA Air. They are always on time. The staffs at the counter are always helpful. The premium economy is so roomy and confortable for a hours flight. Good service, good meals and great entertainment selection. I used to take Cathay Pacific, but their ticket for premium economy is 30% more expensive and service is just average.

Date of travel: May 2018
International Premium Economy Los Angeles - Taipei
Helpful?
Thank cinge168
2 reviews
Reviewed 2 days ago
NEW

We had a very nice experience on Eva Airlines. We flew coach so our expectations were not high. However, the service was very good, the food good and overall experience very favorable. We will fly Eva whenever we have an opportunity in the future. The bonus was the Sanrio airplane and Sanrio marketing on the plane (silverware, cups, lotion, soap,...

Date of travel: November 2018
More 
Asia Economy Taipei - Denpasar

Helpful?
Thank Laurie T
See travel tips for airlines
“get Premium Economy well worth the small upcharge”
1kramer2, 11 Dec 2018 | Read review
“Compare the price offered by EVA with different booking sites.”
silverCanadian, 7 Dec 2018 | Read review
“Do not fly premium economy”
Ambassador333557, 4 Dec 2018 | Read review
“EVA airlines - it is what service was like in the US and Europe decades ago. Calming flute music when you are landing - very relaxing.”
Indy27, 2 Dec 2018 | Read review
“Do not go premium Economy”
vespamod, 1 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About EVA Air
EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
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