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EVA Air


4 of 5 stars
299 Reviews
Headquarters: 376 Hsin-Nan Rd. Sec. 1, Taoyuan 33801 Taiwan +886-2-2501-1999 Website

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  • 132
    Excellent
  • 121
    Very good
  • 30
    Average
  • 11
    Poor
  • 5
    Terrible
Get on the Hello Kitty flight!

We booked the flight without realizing it was a Hello Kitty flight. This made the experience so... read more

4 of 5 starsReviewed 4 days ago
Melvin M
,
Singapore, Singapore
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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299 Reviews from our TripAdvisor Community

Write a Review

299 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Slovak first
  • Spanish first
  • Thai first
  • Any
English first
Fort Myers, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Flight Attendants were exceptional taking care of their regular duties and able to communicate with the passengers. Wonderful to be able to talk with such a great staff. We were on our way for a 65 day cruise back to Flordia. This airline made the even that much more worth while...Thank you EVA

International Premium Economy San Francisco - Singapore
Helpful?
Thank 474wal
Singapore, Singapore
Level Contributor
117 reviews
12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked the flight without realizing it was a Hello Kitty flight. This made the experience so much more amazing. Cutlery, wet tissue pack etc was shaped with the characters. The stewardesses wore an apron with Hello Kitty print on them. Service was as good as the Hello Kitty characters are suppose to be. Food-wise was acceptable and a lot...

More 
Southeast Asia Premium Economy Taipei - Singapore

Helpful?
Thank Melvin M
Hong Kong, China
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Arranged seats near emergence entrance for us during check-in. Flight attendant paid high attention to explain all emergency procedures and had positive attitude in customer services. Seats with more room for legs than other seats in economy class.

North Asia Economy Hong Kong - Taipei
Helpful?
Thank Zann_w
Toronto, Ontario
Level Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 1 week ago

For some reason business class flight from Taipei to Toronto never measures up to the BR35 Toronto to Taipei segment. Service was so so, food so so, and somehow during the middle of the night an older lady showed up on the empty seat besides me mid-flight and proceeded to receive full service Waited a long time for a FA...

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International Business Class Taipei - Toronto

Helpful?
Thank NatX27
Greater London, United Kingdom
Level Contributor
13 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago

I fly premium economy which is a good compromise between economy and business class. Use the Internet to get best prices as there are wide variation in prices. Eva Air provides via Air Canada first class lounge facilities and food to a high standard in London. The lounge in Bangkok is new(9 months old) with very pleasing decor. Food just...

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International Premium Economy London - Bangkok

Helpful?
Thank John B
Exeter, United Kingdom
Level Contributor
16 reviews
3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We flew from London to Bangkok & returned from Bangkok to London with EVA Air (both non-stop flights). I have nothing but praise for the company whose staff were courteous & attentive. The in-flight meals, drinks & entertainment (films) were excellent, making the long journey more a pleasure than a chore. I would fly with EVA Air again without hesitation.

International Economy London - Bangkok
Helpful?
Thank Andrew H
Beckenham, United Kingdom
Level Contributor
150 reviews
135 helpful votes
5 of 5 stars Reviewed 1 week ago

I always choose EVA Air when flying this long haul route these days. The flights are direct and flight times work out fairly well for minimising jetlag. Food is better these days than in the past - but still airline food. Service is usually good but always better on the return leg than the night flight out. They serve alcohol...

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International Premium Economy London - Bangkok

Helpful?
2 Thank webme
California
Level Contributor
69 reviews
21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have traveled on China Airlines several times from the US to Taiwan and have been satisfied with the overall service we received. However since we have started recently to fly EVA Airlines to Taipei from San Francisco, we will continue to use EVA Air because the offer the best overall service and comfort. While the seats in Economy Premium...

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International Premium Economy San Francisco - Taipei

Helpful?
Thank Dale C
Greater London, United Kingdom
Level Contributor
70 reviews
3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have used Eva twice now , 2014 & 2015 and will be using again 2016. Both times went well. Booking the tickets no problem,the phone app is handy to use also. I select my dates then seat then meals. I like an isle seat and a low carb/low fat meal. Meals have been good and tasty. Check in at...

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International Economy London - Bangkok

Helpful?
Thank Ian B
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Used this airline on premium economy, seats are better on some of the budget airlines,if tho you are 10 yrs old you might have enough room, few hours after take off on return journey stewardesses nowhere to be seen apart from throwing a brick at them unable to get attention,ticket prices were not cheap so I expected a lot more,...

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International Premium Economy London - Bangkok

Helpful?
Thank john w
See travel tips for airlines
“Opening more US airports,Houston and SanFrancisco”
 of 5 stars 474wal, 25 Jul 2016 | Read review
“Each sector would probably have a Hello Kitty aircraft. Choose wisely to cater to the children or child in each of us.”
 of 5 stars 940melvinm, 24 Jul 2016 | Read review
“Use Internet travel search engines to get best price.”
 of 5 stars E6274DWjohnb, 20 Jul 2016 | Read review
“Sit at the front of Premium Economy, as you won't have anyone reclining their seat.”
 of 5 stars NicolasW777, 11 Jul 2016 | Read review
“We asked for an exit row in Bali - seats and new boarding passes waiting in Taipei !”
 of 5 stars jesalda2016, 28 Jun 2016 | Read review
Show next 5 travel tips 5 of 10
About EVA Air
EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
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