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Eurowings


5,633 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,633 Reviews from our TripAdvisor Community

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5,633 reviews from our community

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Showing 1,505: English reviews
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed yesterday
NEW

I have nothing to blame for the flight. The plane was clean and the staff was good. I complain just for the mess with the online services. I did the online check-in (the options are not so clear, but maybe it's not the main problem) and I had to use the screenshot of the QR code, because I didn't receive...

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Europe Economy Stuttgart - Pisa

Helpful?
Thank Filippo G
Greater London, United Kingdom
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed yesterday
NEW

Another Eurowings fly another delay! Twice - one my way to Duesseldorf and back to London Eurowings had a delay. I'm tiered of sorries about the delay! Why seems it is always Eurowings having a delay. I spend 5 extra hours on the airport, had to cancel appointments and had to pay extra for the taxi and for the an...

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Europe Economy Dusseldorf - London

Helpful?
Thank Christa T
Greater London, United Kingdom
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed yesterday
NEW

Saturday morning to Duesseldorf for a short weekend trip to visit family. We spend almost 2,5 hours waiting for our call and this for a flight with boarding at 7.35 where everything should be ready. the excesses are lame and Im tiered of them. Arriving in Duesseldorf - nobody (Wake up Eurowings) had informed the boarder control that we arriving...

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Europe Economy London - Dusseldorf

Helpful?
Thank Christa T
San Diego, California
1 review
Reviewed 2 days ago
NEW
via mobile

Literally the worst airline ever. Do yourself a favor and don’t book them. We lost an entire 2 days of our honeymoon because of Eurowing. They will delay your flight without providing a reason or a time frame for the delay. After delaying every 15 minutes for hours it was canceled. At that point they directed us to the ticket...

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International Economy New York City - Munich

Helpful?
Thank alpantal
Barcelona, Spain
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

In a ten hour flight journey, you would expect at least one meal. Well, all meals had to be paid extra, as wel as the headphones (3€), as well as the films (9€ each), as well as any game on the front screen. It might be the company's policy, in order to keep prices low, but I think it should...

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International Economy Mahebourg - Bonn

Helpful?
Thank Esther O
Level 6 Contributor
97 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

When I was given choices for intr-european flight, i was reluctant to choose Eurowings based on the reviews. When i made reservations, it was very easy and straightforward and not to long a process. The second positive experience was the counter were up front fron the departures entry at Munich airport. The third was the check-in lady was beautiful, efficient,...

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Europe Economy Munich - Amsterdam

Helpful?
Thank bilo Z
2 reviews
Reviewed 2 days ago
NEW
via mobile

I have flown with Eurowings 3 times so far and for someone who rarely writes a complaint like me, you can imagine how horrible the experience has been for me to spare the time to write these words. A few weeks ago, my flight from Hamburg was first delayed and then cancelled. The cancellation email was sent out around 3...

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Europe Economy Lyon - Dusseldorf

Helpful?
Thank thuyant18
Wisconsin
Level 6 Contributor
183 reviews
101 helpful votes
Reviewed 2 days ago
NEW

This is a budget airline operated in cooperation with Lufthansa. However, the check -in procedure was very awkward as when we checked into out original flight in Chicago with Lufthansa, they could not check in through to our final destination. We had to go through the entire check in process again in Munich. There were long lines and the counter...

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International Economy Munich - Windhoek

Helpful?
Thank GlenLivet
London
2 reviews
Reviewed 2 days ago
NEW

Eurowings flight scheduled 22.35. Delayed till 5am, staff said flight crew member reported sick and no replacement available. Initially no staff on duty in terminal, phone line inviting passengers to call if no staff around did not answer. Staff later arrived and said the person supposed to answer phone calls had also reported sick.

International Economy Bonn - Tunis
Helpful?
Thank BasilTheRatLondon
Germany
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 2 days ago
NEW

I wanted to do online check in a day before the flight. When I got to the part where we should pick the seats, it was stated that I can pick more comfort seats which have several benefits (blanket, pillow, two meals, ...). I reluctantly paid 3700 TBH (~100 EUR) per seat thinking it was worth it since it is...

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International Economy Bangkok - Munich

Helpful?
1 Thank markopop
See travel tips for airlines
“Avoid this airline if possible, but be prepared for low level of service.”
GlenLivet, 23 Sep 2018 | Read review
“Be aware there may be long delays.”
BasilTheRatLondon, 23 Sep 2018 | Read review
“Don't buy extras and bring your own food, or avoid this airline completely.”
markopop, 23 Sep 2018 | Read review
“Will not accept pets.”
210lindam, 20 Sep 2018 | Read review
“Never again with Eurowings”
C00King, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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