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Etihad Airways


10,107 reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates 011 971 2 599 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,107 Reviews from our TripAdvisor Community

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10,107 reviews from our community

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Showing 7,103: English reviews
Melbourne, Australia
Level 6 Contributor
211 reviews
108 helpful votes
Reviewed today
NEW

The service on the plane as great as was the lounge staff at Abu Dhabi. The greatest let down was the food. The meal at the start was lamb which I tried on the flight over (it was terrible) or the vegetarian option being the penne pasta of the chicken. I took the chicken which was actually Singapore noodles with...

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International Economy Abu Dhabi - Melbourne

Helpful?
Thank Mace H
Melbourne, Australia
Level 6 Contributor
211 reviews
108 helpful votes
Reviewed today
NEW

My wife an I booked Etihad as I'm a Platinum Velocity member with Virgin Australia and I wanted to get the status points. The service on the plane as great as was the lounge staff at Abu Dhabi. The greatest let down was the food. I had lamb and it as chewy and full of fat and gristle. My wife...

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International Economy Melbourne - Athens

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Thank Mace H
A TripAdvisor Member
Reviewed today
NEW
via mobile

I have heard this before foreign crew especially the white ones they don’t treat Indians well even if you fly the business class. Good airlines but bad crew, in business class you expect some class and no error. They got me the wrong food from what I ordered and when I told them about it they were not even apologetic...

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International Business Class Abu Dhabi - Mumbai

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Thank A TripAdvisor Member
Level 4 Contributor
21 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Definitely fly with etihad again. First class service and food. Speedy bag check and lovely business lounge prior to flying

International Business Class Dammam - London
Helpful?
Thank Yayjayne
Dubai, United Arab Emirates
Level 6 Contributor
87 reviews
26 helpful votes
Reviewed today
NEW

Took a business flight from Cairo to Abu Dhabi. Flight was on time. Crew were absolutely fantastic. Very attentive. Seat was super comfortable (A320). Luggage arrived super quick at the belt. Food was amazing, specially the dessert.

International Business Class Cairo - Abu Dhabi
Helpful?
Thank Amr R
Sydney, Australia
1 review
Reviewed today
NEW
via mobile

It takes you 2 seconds to realise why Etihad Airways is cheaper than Emirates or Singapore airlines. Don’t expect much as you’ll be disappointed with the service and shocked by the unprofessionalism of the ground staff. Well, While I’ve been served, one of the supervisors, called “George” approached the girl who was serving me and whispered something to her, apparently...

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International Business Class Sydney - Paris

Helpful?
Thank drrafaeljgarcia
Moscow, Russia
1 review
Reviewed today
NEW
via mobile

I silver guest member (after this flight gold member) of Etihad Guest program. 21.07.2018 I flew from Changi airport in Singapore by flight EY473 via Abu Dhabi to Moscow, Domodedovo (flight from Abu Dhabi EY65 22/07/2018). I checked-in one piece of Luggage on the check-in counter and had on hands a laptop, a standard carry-on bag, and a gift from...

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International Economy Singapore - Abu Dhabi

Helpful?
Thank nlange2018
2 reviews
Reviewed today
NEW
via mobile

VERY HORRIBLE SERVICE! Rude and obnoxious employees at Colombo airport!! Never fly on this airline! Trash ! Money snatchers and thinks they are the best when they are clearly not! So many hand luggage problems! Do ur self a favour and never fly with them!qatar is way better

International Economy Colombo - Abu Dhabi
Helpful?
Thank Abi W
Level 3 Contributor
13 reviews
Reviewed today
NEW

Related to the cheap price of was a perfect trip. Only the headset was bad quality. Enough space, comfort chairs and good service

International Economy Dusseldorf - Bangkok
Review collected in partnership with Sky-tours

Helpful?
Thank Roger D
Melbourne, Australia
Level 6 Contributor
269 reviews
44 helpful votes
Reviewed today
NEW

I had never travelled this route before. It's a bit longer, but there are advantages. The USA emigration is done in Abu Dabi, so it uses up your transit time, rather than your arrival time. I like Etihad, and am lucky enough to travel business class. There was a wakeful and very noisy baby in the seat in front on...

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International Business Class Melbourne - New York City

Helpful?
Thank Elaine S
See travel tips for airlines
“Eat before you travel and allow time to watch your selected shows as entertainment will cease 20 minutes before landing”
MaceH_12, 22 Jul 2018 | Read review
“Eat before you travel”
MaceH_12, 22 Jul 2018 | Read review
“Food is good. Beverage is average.”
shin318, 21 Jul 2018 | Read review
“Choose the adjoining middle seats if traveling with a partner, and the forward facing seats if alone.”
ramont98, 21 Jul 2018 | Read review
“Arrive early”
kathycW5212AU, 20 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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