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Etihad Airways


11,523 reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates 011 971 2 599 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,523 Reviews from our TripAdvisor Community

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11,523 reviews from our community

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Showing 8,184: English reviews
Whitefield, United Kingdom
Level 6 Contributor
114 reviews
27 helpful votes
Reviewed today
NEW

first time flying with Etithad. Wanted to try the Dreamliner. Flight was okay and seat was comfortable too. Service was good but inflight entertainment very limited compared to Emirates. However food was very bad. In addition to minor portions, it looks awful. In summary meal provided was not edible. In fact this was the worst food I have been served...

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International Economy Manchester - Kuala Lumpur

Helpful?
Thank Prem25
Level 5 Contributor
61 reviews
16 helpful votes
Reviewed today
NEW

I flew this route as a connection to Belgrade. It was comfortable for someone of average height. The movie selection and food were both good. The service was nice as well.

International Economy Hong Kong - Abu Dhabi
Helpful?
Thank Daniel D
Gold Coast, Australia
Level 5 Contributor
41 reviews
64 helpful votes
Reviewed yesterday
NEW
via mobile

Firstly I found it impossible to talk to an Etihad operator by phone regarding my existing bookings from Australia. Overall I found the Etihad onboard experience satisfactory but lacking in their food & beverage offerings. Although I paid for an upfront Prefered Seat the Boeing 787-9 was only around half full so I opted to move to the rear cabin...

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International Economy Melbourne - Abu Dhabi

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1 Thank GregoryShanly
Belfast, United Kingdom
1 review
Reviewed yesterday
NEW

I am 6 feet tall and my knees were touching the seat in front. My wife's tray was broken. My seat would not recline. I did not see any seat reclining, so I don't know if this is now policy. As it could not recline, the seat was too upright - not good for a 7 hour plus flight. Breakfast...

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International Economy Dublin - Abu Dhabi

Helpful?
Thank Seaside18994659668
Kingston-upon-Hull, United Kingdom
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW

We where allocated seats in the middle rows (20 D & E) they were an aisle & middle seat which suited us as we would not interrupt anyone when we needed the toilet or needed to stretch our legs. Meals onboard where OK and the cabin crew where always on hand with cold drinks as well as serving hot drinks...

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International Economy Manchester - Abu Dhabi

Helpful?
Thank trucker12016
East Hanney, United Kingdom
Level 5 Contributor
66 reviews
29 helpful votes
Reviewed yesterday
NEW

Excellent from start to finish. The on-line check-in was a breeze and the bag drop at the airport could not have gone more smoothly. Service on board was excellent and the airplane was very new being a A380-800 and was spotlessly clean. The in-flight AV system had lots of music and movies to choose from and they were all "on...

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International Economy London - Abu Dhabi

Helpful?
Thank GizmoStu
1 review
Reviewed 2 days ago
NEW
via mobile

Very poor in flight service - they ran out of meal selections during every meal. The plane from Toronto to Abu Dhabi is old and head phone jack are from 1990s ( do not work properly) . Boarding is Toronto was unorganized resulting in delay. I barely managed to get my connect flight and the airline failed to deliver my...

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International Economy Toronto - New Delhi

Helpful?
Thank Connector27656109854
Abu Dhabi, United Arab Emirates
Level 5 Contributor
62 reviews
16 helpful votes
Reviewed 2 days ago
NEW

Direct flight, good fare (through agent), good meal, very attentive and friendly stewardesses, no delay. Good and variate entertainment program, quite comfortable seats, all in all worth the money.

International Economy Abu Dhabi - Munich
Helpful?
Thank raduvungtau
Mansfield, United Kingdom
Level 4 Contributor
29 reviews
4 helpful votes
Reviewed 2 days ago
NEW

We flew outward to Abu Dhabi, flight was OK and good straight forward check in and flight on a new Dreamliner....possibly the worst plane I have ever flown on. Rock hard seats and not what you want for a 7 hour flight. The most uncomfortable seats ever. Food was OK, drinks plenty and good entertainment. Lovely crew. We then flew...

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International Economy Manchester - Muscat Governorate

Helpful?
Thank lindakelly007
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

We were booked on return flights with Etihad Airways from Johannesburg to Phuket via Abu Dhabi. The in flight entertainment was good with a selection of movies and music to choose from. The food was nice and of good quality. Being economy class, the seat just got uncomfortable on the long flights. Overall, it was a good experience without any...

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International Economy Johannesburg - Phuket

Helpful?
Thank johandecruz
See travel tips for airlines
“have food before you fly with Etihad”
Prem25, 19 Nov 2018 | Read review
“If you can afford it, go premium economy.”
Seaside18994659668, 18 Nov 2018 | Read review
“go short hop!”
lindakelly007, 17 Nov 2018 | Read review
“If it is a very long haul flight make sure it's an A380.”
Jet29599426434, 15 Nov 2018 | Read review
“Economy class is not nice”
dadoolyn, 13 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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