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Ethiopian Airlines


3,875 reviews
Headquarters: Airport Enterprise Building, Addis Ababa Ethiopia 011 251 11 665 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,875 Reviews from our TripAdvisor Community

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3,875 reviews from our community

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Showing 2,543: English reviews
San Diego, California
Level 3 Contributor
11 reviews
Reviewed today
NEW

This airline had fairly comfortable economy seating with a good entertainment system for long flights. They are consistently one of the cheapest airlines to fly and are a very good value.

Date of travel: December 2018
International Economy Los Angeles - Entebbe
Helpful?
Thank CaliDom1967
Stevenage, United Kingdom
Level 6 Contributor
1,187 reviews
275 helpful votes
Reviewed today
NEW

Our journey started in the UK but came to a holt in Addis Ababa, where we were in transit to Mombasa. A technical issue grounded the plane and we were left with very little information as to when we would fly, the times for boarding having been revised five times during our 7 hour delay. Whilst as frequent flyers we...

Date of travel: January 2019
More 
International Economy London - Mombasa

Helpful?
Thank Escape-overseas
2 reviews
Reviewed today
NEW

Aircraft was dirty, staff onboard totally indifferent, management in Addis refused to meet us and discuss their TOTAL failures, change our seat selection deceiptfully, sent us to a dirty hotel in Addis after cancelling our connections, gave no thanks from the crew after us bringing gifts for the crew. Fly Qatar for the experience you desire, Ethiopian is a second...

Date of travel: January 2019
More 
International Economy Chicago - Johannesburg

Helpful?
Thank james w
Bangkok, Thailand
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed yesterday
NEW

In my recent trip to Addis, I experienced Ethiopian Airlines for the first time. I walked away pleased. Not to mention that the flight from BKK to AddIs was empty, allowing my wife an empty seat to lay on. Food? Good. Movies? Good. Legroom? Standard. Service? Good. I would recommend Ethiopian Airlines to a friend. Happy flying!

Date of travel: December 2018
International Economy Bangkok - Addis Ababa
Helpful?
Thank byronm786
Johannesburg, South Africa
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

The flight attendants on this airline are beyond unfriendly. The airline is unrelyable, had to restructure a portion of my trip due to cancelled flight. Their hub is through Addis Ababa and this airport is a mess.

Date of travel: January 2019
Africa Economy Johannesburg - Antananarivo
Helpful?
Thank Ed M
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I was scheduled to travel from Kigali to Dakar on Jan 15th with a layover in Addis Ababa. I got to the airport in Kigali and was told that my flight from Addis to Dakar was delayed by a day without any explanation. I was taken to a hotel in Addis with no internet and food of low quality (in...

Date of travel: January 2019
More 
Africa Economy Kigali - Dakar

Helpful?
Thank cheikhdiopsn
Nairobi, Kenya
Level 6 Contributor
350 reviews
67 helpful votes
Reviewed yesterday
NEW

The economy class seats were quite widely spaced and there was a good choice of movies available to watch. They're also the only airline I've flown that gives out ear buds instead of headphones.

Date of travel: January 2019
International Economy London - Addis Ababa
Helpful?
Thank mzungubabe
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

My flight was on time and the stopover at Addis Ababa was less than two hours so reasonable, and my two suitcases arrived at Kigali with me (my only concern). Overall the flight and the food and the attention of the cabin crew were good and I will do the trip again. The return flight from Kigali to Heathrow had...

Date of travel: December 2018
More 
International Economy London - Kigali

Helpful?
Thank DMackenzie
1 review
Reviewed yesterday
NEW

The service was good , flights attendants were so helpful , their hospitality , beautiful smiles made my trip comfortable

Date of travel: December 2018
International Economy Johannesburg - New Delhi
Helpful?
Thank lugidzi
Johannesburg, South Africa
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The air fare is affordable and they serve very nice food. All the times that I have flown with them, the take off and landing has always been perfect and smooth and this is what I always look forward to. They depart and arrive on time. Check In is flawless and all staff members are very helpful.

Date of travel: December 2018
Africa Economy Johannesburg - Lilongwe
Helpful?
Thank beatricebanda
See travel tips for airlines
“avoid, avoid, avoid, especially from o'hare”
jameswR1634EK, 21 Jan 2019 | Read review
“Have books and dowloaded films with you even though there are inflight films to choose from, without choices it's a long flight!”
DMackenzie, 20 Jan 2019 | Read review
“Very friendly team”
lugidzi, 20 Jan 2019 | Read review
“Worth the month.”
beatricebanda, 19 Jan 2019 | Read review
“Pick your dates carefully so you don’t have to change your ticket!”
Gypsymclean, 18 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Ethiopian Airlines
Ethiopian Airlines (ET) is the flag carrier of the country of Ethiopia and a member of the Star Alliance. The airline flies non-stop to 20 domestic destinations and more than 80 international destinations. This includes about 50 destinations elsewhere in Africa, as well as points in Europe, Asia, North America and South America. Most of the airline's fleet features a two-cabin configuration: Cloud Nine, which is the company's Business Class, and Economy Class. Some of its smaller planes are configured with only Economy Class seating. Ethiopian's head office and operational hub is located at Addis Ababa Bole International Airport (ADD).

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