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Ethiopian Airlines


3,536 reviews
Headquarters: Airport Enterprise Building, Addis Ababa Ethiopia 011 251 11 665 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,536 Reviews from our TripAdvisor Community

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3,536 reviews from our community

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Showing 2,345: English reviews
Braintree, United Kingdom
Level 5 Contributor
51 reviews
14 helpful votes
Reviewed yesterday
NEW

Plane comfortable and food OK. Price of seats good and our travel company were able to choose our seats before we checked in online which was good. In flight entertainment system was dire as were the uncomfortable headphones. The film kept stopping and I had to start again and then choose 'continue viewing option'. This happened on the flight out...

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International Economy London - Addis Ababa

Helpful?
Thank Mary B
2 reviews
Reviewed 2 days ago
NEW
via mobile

Ethiopian Airlines from DC to Adis Abbaba was a whole new experience. The flight attendants cooked their own dinners. The travelers served themselves out of the kitchen, including food, wine and beer. The seats didn't recline. The outlets to charge electronics did not work. There was no entertainment available. Other travelers from Ethiopia were friendly and seemed used to the...

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International Economy Washington DC - Cape Town Central

Helpful?
Thank Tavie T
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Most airlines now charge for seat selection in advance, unless you have certain level of loyalty points. That’s works if you fly frequently with the same airline or alliance. Going to Zimbabwe I have always flown Emirates as they also fly from Birmingham. Also cheaper too. Not this time, it was cheaper to drive to Heathrow, park and fly with...

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International Economy London - Harare

Helpful?
Thank James D
Pershore, United Kingdom
Level 5 Contributor
73 reviews
66 helpful votes
Reviewed 2 days ago
NEW

All faith in the airline to safely deal with international travel but internal transfers were dysfunctional and unpredictable. Official flight notifications contradict reality, and twice the staff didn’t know what time flights were taking off. Tip....... be very aware, and always double check everything you’re told.

International Economy London - Addis Ababa
Helpful?
Thank Richard H
Oakton, Virginia
Level 4 Contributor
30 reviews
5 helpful votes
Reviewed 3 days ago
NEW

I had an uneventful flight from Addis Ababa to Washington Dulles. The seat was comfortable but it was a bit of a struggle to get it to convert to the flat-bed position. The movie selection was a bit weak but I found a couple that I watched anyway. The food was OK but nothing to get excited about. The flight...

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International Business Class Addis Ababa - Washington DC

Helpful?
Thank Rick S
Shire, Ethiopia
Level 4 Contributor
29 reviews
11 helpful votes
Reviewed 3 days ago
NEW

I have travel for many years with Ethiopian Airlines both internationally and domestic flights around Ethiopia. The long haul trips are good, the food tasty for airplane food, plenty of fluids during the trip. Available drinks throughout the trip, tea, coffee etc.Domestic travel provide snack and cold drinks, one of the few remaining that do! The airline attendants are sweet...

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International Economy Glasgow - Shire

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Thank ruthethiopia
King's Lynn, United Kingdom
Level 2 Contributor
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I approached my flight with Ethiopian with some trepidation as a friend of a friend had a bad experience with them. However, I found them to be absolutely brilliant. The planes were new and spacious, the fare to Cape Town was only 514 pounds, which included two pieces of luggage of 23kgs each and I could book my seat completely...

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International Economy London - Cape Town Central

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Thank ellebarber2018
Level 3 Contributor
12 reviews
Reviewed 4 days ago
NEW

Traveling with etiopian is never a pleasant experience. the food on board and quality of service is low and unfortunately transiting through addis airport is always awful.

International Economy Blantyre - London
Helpful?
Thank James M
Level 2 Contributor
6 reviews
Reviewed 4 days ago
NEW

What a fantastic flight. Super efficient staff on board. Flight was not too full so there was room to spread out. Watched 2 movies and then we were ready to land. Very efficient emigration process and luggage was already on the carousel when I was cleared. Great stuff!!

Africa Economy Johannesburg - Addis Ababa
Helpful?
Thank gary d
Level 2 Contributor
6 reviews
Reviewed 4 days ago
NEW

The flight was totally full and the air hostesses could not cope on the 3.5 hour flight to Addis Ababa. When we arrived at Addis it seems the flight was carrying traders that had procured goods in Dubail and were transporting the goods as checked luggage...this resulted in a total disaster when collecting our luggage. It took 1.5 hours (half...

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International Economy Dubai - Addis Ababa

Helpful?
Thank gary d
See travel tips for airlines
“Choose seats before checking in starts although we could not do this but the agent who booked our flights could”
P5398SQmaryb, 16 Nov 2018 | Read review
“Make sure of the details and then ensure they are right M”
richardhA5348ZZ, 15 Nov 2018 | Read review
“Book as early as you can, choose your seat immediately and get the best choice. Whichever seat you choose there is absolutely no charge.”
ellebarber2018, 14 Nov 2018 | Read review
“Very good value for money”
garydewing, 13 Nov 2018 | Read review
“Don't travel from Dubai to Addis Ababa on Ethiopian Airlines”
garydewing, 13 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Ethiopian Airlines
Ethiopian Airlines (ET) is the flag carrier of the country of Ethiopia and a member of the Star Alliance. The airline flies non-stop to 20 domestic destinations and more than 80 international destinations. This includes about 50 destinations elsewhere in Africa, as well as points in Europe, Asia, North America and South America. Most of the airline's fleet features a two-cabin configuration: Cloud Nine, which is the company's Business Class, and Economy Class. Some of its smaller planes are configured with only Economy Class seating. Ethiopian's head office and operational hub is located at Addis Ababa Bole International Airport (ADD).

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