We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emirates


44,403 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

44,403 Reviews from our TripAdvisor Community

Write a Review

44,403 reviews from our community

Filter reviews by popular destinations:
All reviews Dubai Bangkok London Milan Sydney Manchester New York City Paris Singapore Auckland Brisbane Melbourne Rome Birmingham
Traveller rating
Cabin
  • (20,262)
  • (0)
  • (6,967)
  • (956)
Route
  • (26,681)
  • (651)
  • (434)
  • (141)
  • (140)
  • More
Language
  • More
Showing 28,225: English reviews
Jakarta, Indonesia
Level 5 Contributor
47 reviews
12 helpful votes
Reviewed yesterday
NEW

The airlines supposed to be one of the best airlines, we have three times using Emirates for our trip to Netherlands, first experience was great, this year we travel to Netherlands two times, early January with our children and this December along with our children again, but this time I must say this airlines services is downgrade, first from Jakarta...

Date of travel: December 2018
More 
International Economy Jakarta - Amsterdam

Helpful?
Thank HarryP144
Portsmouth, New Hampshire
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW

I chose Emirates for my first flight to the Middle East because of its world class service. It was definitely a great choice. I chose a 12 hour non-stop flight from Boston, MA to Dubai. The flight was comfortable and the service was excellent. I would definitely recommend this airline to anyone considering an overseas flight to the Gulf region.

Date of travel: December 2018
International Economy Boston - Dubai
Helpful?
Thank Chiro K
2 reviews
Reviewed yesterday
NEW
via mobile

Mega The trio exelent staf super nice fly i wilk be back 😍 The wers cery helpful plane was clean a lot od space

Date of travel: August 2018
International Economy Bangkok - Prague
Helpful?
Thank Jakub S
Auckland Central, New Zealand
Level 6 Contributor
438 reviews
185 helpful votes
Reviewed yesterday
NEW

Our flights were all on time. The meals on the way to Bali were pretty good, but on our return flight, not so much. A bit of hit and miss with the service. No amenity kits on the way over, but received on the return. Older style business seating, no comparison to the 380 business class. Flight time of 8...

Date of travel: September 2018
More 
International Business Class Auckland - Denpasar

Helpful?
Thank avb13
Geraldton, Australia
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed yesterday
NEW

Thoroughly enjoyed our flight although a little disappointed after upgrading to business class we were unable to use the lounge at Perth airport. Food and service was fantastic but did not sleep much on the 11 hour flight. We were placed near a young family and despite the parents trying to pacify young children they wouldn't settle. Hope the remaining...

Date of travel: December 2018
More 
International Business Class Perth - Dubai

Helpful?
Thank happytravellers2018
Emerald, Australia
Level 6 Contributor
164 reviews
33 helpful votes
Reviewed yesterday
NEW

Emirates deserves the honour of being the best economy carrier there is. The A380s offer excellent comfort for economy class, though I wish they would allow Qantas Frequent Flier upgrades. The service and welcome are exceptional, though Dubai airport is always a busy crazy nightmare when trying to find your way from one Terminal to another. The European connections are...

Date of travel: December 2018
More 
International Economy Brisbane - Copenhagen

Helpful?
Thank ewenm621
Dubai, Dubai, United Arab Emirates
Level 6 Contributor
102 reviews
47 helpful votes
Reviewed yesterday
NEW

Though it is a long flight but with the ICE system on board you get to have a blast watching all the movies that you have missed due to work, catch up on the latest news or a game of two with another traveler. Not to forget the courtious Emirates team on board working nne stop to fullfill all needs...

Date of travel: November 2018
More 
International Economy Dubai - Fort Lauderdale

Helpful?
Thank Foujo65
Colombo, Sri Lanka
Level 4 Contributor
37 reviews
15 helpful votes
Reviewed yesterday
NEW

I am a Platinum Member - but the customer care by the ground handling staff is so poor. As if I decide to move to another air line - their attitude was - we do not care - we have enough customers all ready.

Date of travel: July 2018
International Business Class Dubai - Aalborg
Helpful?
Thank CKG1976
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Excellent air craft and services . Indian veg food served hot and with perfect test. Leg space in economy class good. Caring crews.

Date of travel: November 2018
International Economy Los Angeles - Ahmedabad
Helpful?
Thank VILAS V
Christchurch, New Zealand
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed yesterday
NEW

Couldn't fault this airline staff friendly and helpful some flights staff friendlier than others. Particularly flight from christchurch - dubai and dubai to christchurch. Food and drink was great and choice and variety entertainment fantastic.

Date of travel: July 2018
International Economy Christchurch - London
Helpful?
Thank juliaevansbrant
See travel tips for airlines
“Travel with different Airline.”
CKG1976, 18 Dec 2018 | Read review
“Find out what plane you are taking and check the seat map.”
unckyherb, 18 Dec 2018 | Read review
“Dubai is a huge airport. If you would have difficulty walking longish distances use the wheelchair service. Efficient and friendly.”
144Bonnie100, 18 Dec 2018 | Read review
“Pay for the extra leg room, it's worth it.”
791saleemm, 18 Dec 2018 | Read review
“Be patient when boarding as it can be quite slow.”
Bohorosie, 18 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

14,616 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14616)
Viewed
Onboard Feature (1287)
Viewed
Our fleet (175)
Viewed
Food and Drink (1873)
Viewed
Cabin (1295)
Viewed
Seat (1310)
Viewed
Airline Lounge (679)
Viewed
Airport (1321)
Viewed
View from Window (1186)
Viewed
Other (5490)