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Emirates


37,837 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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37,837 Reviews from our TripAdvisor Community

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37,837 reviews from our community

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Showing 23,857: English reviews
Athens, Greece
Level 5 Contributor
45 reviews
58 helpful votes
Reviewed today
NEW

This airline is a real 5 star airline.The service,the staff everyone was amazing.I travelled with A380 on the higher deck and it was very nice!

International Economy Dubai - Kuala Lumpur
Helpful?
Thank J0hn747
London
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed today
NEW

Second leg of a flight to the Maldives Transfer easy (use the lifts rather than the escalators) Lounge Great Flight on time Seats are hard and not very comfortable Would recommend this route over the LHR route

International Business Class Dubai - Male
Helpful?
Thank GandMHarman
London
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed today
NEW

First leg of a flight to the Maldives Check In etc easy Lounge Great Flight on time Would highly recommend this route over the LHR route

International Business Class London - Dubai
Helpful?
Thank GandMHarman
Level 6 Contributor
151 reviews
16 helpful votes
Reviewed today
NEW

The flight provides one of the best service in terms of economy class travel. Leg space is decent. Food is good and flight attendants are cordial. Flight was on time

International Economy Mumbai - Budapest
Helpful?
Thank sayanjeet m
Level 3 Contributor
16 reviews
8 helpful votes
Reviewed today
NEW
via mobile

We flew as a family in an A380 to Dubai as the first leg of a trip to Tanzania. Although we checked in online at the earliest opportunity the only available seats were towards the rear of the plane. The flight was left Heathrow at about 11pm (approx 30 mins late). The seats were fine and the in flight entertainment...

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International Economy London - Dubai

Helpful?
Thank Clare H
Finland
Level 6 Contributor
258 reviews
39 helpful votes
Reviewed today
NEW

We had night flight from Brisbane to Singapore. The flight was late more than one hour. We had to keep awake until 3 am. It wasn't nice, but all services were ok.

International Economy Brisbane - Singapore
Helpful?
Thank 32Morten
Level 6 Contributor
230 reviews
67 helpful votes
Reviewed today
NEW

Quite new 380 plane. Good service. Huge selection of movies, and other entertainment. The touchscreen same size as on business class on many other airliners. 20 MB free WIFI.

International Economy Dubai - Bangkok
Helpful?
Thank Jtjkz
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

the best airline i have ever been great good entertaining seats are comfort food is tasty great landings and take off

International Economy Colombo - Dubai
Helpful?
Thank bathila d
Melbourne, Australia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Service and food excellent. Good customer service Business class one of the best in the industry.No crying or noisy kids on this flight

International Business Class Madrid - Melbourne
Helpful?
Thank gary c
Stellenbosch, South Africa
Level 4 Contributor
26 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

My flight from CPT to dubai was good. I pre ordered Non lactose meals and received my meals in advance. My flight from dubai to phuket was upgraded to business class. Thank you for that. Good food and enjoyed the “bed”. My flight back from Thailand to Dubai, really bad service. Forgot about my non lactose meal and gave me...

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International Economy Cape Town Central - Phuket

Helpful?
Thank mrleewp
See travel tips for airlines
“great hospitality”
bathilad, 18 Aug 2018 | Read review
“check in online”
TinaC789, 18 Aug 2018 | Read review
“Airport handling needs improvement”
Mehmoodmewat, 18 Aug 2018 | Read review
“online checkin so u can save a lot of time.”
neemi20, 18 Aug 2018 | Read review
“Try asking at the boarding counter for availability of free upgrade to business class.”
ahmedc574, 18 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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