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Emirates


35,661 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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35,661 Reviews from our TripAdvisor Community

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35,661 reviews from our community

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Showing 22,343: English reviews
Durban, South Africa
Level 6 Contributor
137 reviews
59 helpful votes
Reviewed today
NEW

We almost always fly with Emirates and for the most part have no issues. Check in was a disaster even though we had checked in online. The lady at the counter seemed to have no clue. Boarding was another nightmare as the staff seemed incapable of controlling the crowd as boarding was just a free for all. Once in board...

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International Economy Durban - Male

Helpful?
Thank AJD D
Port Elizabeth, South Africa
Level 1 Contributor
3 reviews
Reviewed today
NEW

The flights were all on time.Overall it was a very pleasant experience.Both food and service was very good and the planes were modern and well maintained.As economy class goes you cannot hope for a better experience.

International Economy Rome - Cape Town Central
Helpful?
Thank 154gerhard
1 review
Reviewed today
NEW

I have flown with many Airlines and i will give Emirates the thunbs up every time, Ive flown Economy and Buisiness Class with Emirates and i cannot fault either Class, Buisiness Cass is Superb, I loved every minute of my flights. Emirates A380-800 Buisiness Class Lounge and Bar Is second to none. All the Staff and cabin crew are so...

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International Business Class Perth - Moscow

Helpful?
Thank Macca611
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed today
NEW

The Flight was good, the Staff courteous. Food, though good, was not the same as my previous experience on Emirates. This was also found on our flight from Mumbai to Pittsburgh. One more thing was the sudden change in baggage rules. When we flex from Mumbai to SFO, we were allowed One carry on and a personal item. But on...

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International Economy San Francisco - Mumbai

Helpful?
Thank Shailesh G
Hong Kong, China
Level 1 Contributor
3 reviews
Reviewed today
NEW

Generally, I have had very good experiences flying with Emirates. However, on a flight from Dubai to London Gatwick which is approximately a 7 hour flight that arrives at Gatwick at 7am, I was awoken by a crew member asking whether I would like breakfast. I asked when we were landing and was told in 2 1/2 hours time. Absolutely,...

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International Business Class Dubai - London

Helpful?
Thank Marcus_HK_1961
Stoke-on-Trent, United Kingdom
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed today
NEW

emirates is a airline to remember, , roomy aircondition, value for the price you pay, quiet and very comfortable, plenty of legroom, the service is fantastic from very smart and clean staff, and very helpful in all ways, its a airline not to miss travelling on, professional all the way , well done emirates.

International Economy Manchester - Dubai
Helpful?
Thank royalanjones
Gaborone, Botswana
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed today
NEW

I have always flown Emirates to all my destinations if Emirates goes there and have over time become a gold card holder. So I was in shock to realise it all amounted to nothing when they lost my luggage. I departed Gaborone on the 17th of June and arrived in Mumbai in the evening of the 18th. I found my...

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International Economy Gaborone - Mumbai

Helpful?
Thank Gbosky
Yarrawonga, Australia
Level 3 Contributor
20 reviews
7 helpful votes
Reviewed today
NEW

We stepped onto this big fella 9.25pm on May 28, the first of 4 legs on Emirates stopping over at Dubai & heading onto Italy for a holiday. From the moment we walked on we were greeted by delightful staff, with smiles, using our names. The plane was really clean, very spacious for Economy & the food & drink all...

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International Economy Melbourne - Dubai

Helpful?
1 Thank Lynne D
Durban, South Africa
Level 6 Contributor
161 reviews
79 helpful votes
Reviewed today
NEW

I'm not really sure of the usefulness of TripAdvisor's airline ratings. The enjoyability of a long economy class flight these days is influenced most by something beyond the airlines' control- the fullness of the flight. An empty seat next to you makes a long-haul flight bearable, two empty seats makes it enjoyable. Conversely, being jammed next to an argumentative, overweight,...

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International Economy Durban - Dublin

Helpful?
Thank Jim D
Cairns, Australia
Level 5 Contributor
69 reviews
32 helpful votes
Reviewed today
NEW

I don't really like flying, especially a long haul. My husband and I usually try and move around as much as we can. I get anxious on long flights, however this flight was extremely smooth and the service from the staff was excellent. We stayed for a couple of nights in Dubai and then flew to London. I think the...

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International Economy Brisbane - Dubai

Helpful?
Thank SChangizi
See travel tips for airlines
“Board early to make yourself comfortable on the plane.”
154gerhard, 22 Jun 2018 | Read review
“If you can fly Buisiness Class But Economy is great too. Check in early to avoid any long waits.”
Macca611, 22 Jun 2018 | Read review
“Make a special request not to be woken up. Shouldn't be necessary.”
Marcus_HK_1961, 22 Jun 2018 | Read review
“good value for money, its the best in my eyes, pure luxury and a very pleasingexperience”
royalanjones, 22 Jun 2018 | Read review
“when you travel on Emirates, explore the possibility of using a courier like DHL or Fedex to take your luggage”
Gbosky, 22 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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