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Eastern Airways

148 reviews
Headquarters: Schiphol House Humberside Airport, Kirmington DN39 6YH England 011 44 870 366 9100 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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148 Reviews from our TripAdvisor Community

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148 reviews from our community

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Showing 107: English reviews
Peterlee, United Kingdom
Level 6 Contributor
80 reviews
41 helpful votes
Reviewed 1 week ago

Eastern airways have got to be the worst regional airline in the country. Flying for Teesside to Aberdeen has also got to be the most expensive route in the UK, at around £350 for a return flight is extortionate considering you can get a flight from London or Manchester for about £50 - £60 each way. The service is also...

Domestic Economy Aberdeen - Middlesbrough

Thank jdcarrpeterlee
Chester, United Kingdom
Level 5 Contributor
64 reviews
32 helpful votes
Reviewed 4 weeks ago

Took the 40 minute flight from Anglesey to Cardiff, great experience, really slick and a fraction of the cost of the train, will definitely do it again.

Domestic Economy Island of Anglesey - Cardiff
Thank 35Hunter
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed 4 weeks ago via mobile

Booked flight through Flybe but operated by Eastern. The staff were friendly, the flight departed 5 minutes early on the way back and left on time going. The complimentary drinks and snacks were very welcome. No issues on either journeys.

Domestic Economy Leeds - Southampton
Thank Michelle T
Aberdeenshire, United Kingdom
Level 5 Contributor
50 reviews
27 helpful votes
Reviewed 3 September 2018 via mobile

For some reason I feel a little guilty giving Eastern a 2 star review. But I feel that it is an extremely fair review of what I have experienced having flown with them a few times. In this review I am focusing on the return flight from Aberdeen to Humberside, but I guess that you could apply this content to...

Domestic Economy Aberdeen - Kirmington

Thank SgtCheese
Redcar, United Kingdom
1 review
Reviewed 19 August 2018

Flight delayed twice, I sat in the airport from 9 till 3.3, before being canelled. Yet again failing to meet schedule. I am taking the train now because I cannot trust them to complete the flight.

Domestic Economy Middlesbrough - Aberdeen
Thank Gramp2018
Canton, Ohio
Level 4 Contributor
38 reviews
8 helpful votes
Reviewed 17 August 2018

The temperature in the cabin was very cold during the flight. Some of the staff members were kind of rude with passengers. The flight was on time, which was nice. The did give us a bag of pretzels and beverages.

Caribbean Economy Cleveland - Punta Cana
Thank Rob F
Aberdeen, United Kingdom
2 reviews
Reviewed 13 August 2018

Flying between Aberdeen and Teeside is really convenient... When it happens. That last two times (both on a Monday morning, one in June, one today) I've turned up to the airport to find the flight cancelled. The time before that, come back up, the flight was delayed twice and then, when it finally did go ahead, diverted south to pick...

Domestic Economy Aberdeen - Middlesbrough

Thank joshY2213DB
Blakeney, United Kingdom
Level 4 Contributor
31 reviews
13 helpful votes
Reviewed 17 July 2018

I took this flight on July 4th. Upon arriving at Eastern's Lounge I noticed that the flight was listed as being 35 minutes late, I asked the staff in the lounge who were unaware, made a call and said it was operational issues. The delays dragged on, went to departures where we were told that our hand luggage would need...

Domestic Economy Aberdeen - Norwich

Thank Peter G
Hill Head, United Kingdom
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 30 June 2018

Eastern Airlines have an alliance with Flybe. Check-in was effected on line and the luggage tag and receipt issued very quickly at the machine validating our Boarding Pass at the airport. Waiting Lounge was clean and comfortable. Staff helpful and friendly. Duty free shop small but well stocked. Although the plane was a small one, the snack service was efficient...

Europe Economy Southampton - Rodez

Thank Pest605
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 25 June 2018 via mobile

No refreshments on board due to an ‘error’ - How can they forget to arrange this - it’s a scheduled flight. . Perhaps they were surprised the flight ran on the day, I have the impression weekend flights on this route are hit and miss!

Domestic Economy Leeds - Southampton
Thank 22110-1
See travel tips for airlines
“Book with a different operator, eastern Airways are terrible.”
jdcarrpeterlee, 11 Oct 2018 | Read review
“Book a taxi with a local firm (get a price from them) rather than rely on the over-priced airport taxis at Cardiff”
35Hunter, 18 Sep 2018 | Read review
“Take the train”
Gramp2018, 18 Aug 2018 | Read review
“Travel by train if possible.”
joshY2213DB, 13 Aug 2018 | Read review
“Stay away, take the train or fly from Edinburgh by a different carrier.”
707PeterG, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Eastern Airways
UK-based Eastern Airways (T3) operates scheduled passenger service to 21 destinations in England, Italy, Norway, Scotland and Wales. The carrier also offers a charter service and has a codeshare agreement with Widerøe (WF). Its operating bases include Aberdeen Airport (ABZ), Humberside Airport (HUY), Durham Tees Valley Airport (MME), Leeds Bradford International Airport (LBA), Newcastle Airport (NCL), Norwich International Airport and Southampton Airport (SOU). Eastern Airways' fleet of 29 planes includes BAe Jetstream 41, Embraer ERJ 145 and Saab 2000 aircraft.
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