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Croatia Airlines

442 Reviews
Headquarters: Bani 75b Buzin, Zagreb 10110 Croatia +385-072-500-505 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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442 Reviews from our TripAdvisor Community

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442 reviews from our community

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Showing 268: English reviews
Toronto, Canada
Level 6 Contributor
134 reviews
34 helpful votes
Reviewed 5 days ago
via mobile

From ground to sky, this was one of my least favourite flights, including puddle jumpers in the Okavango. Beware your carry on luggage should be less than the 20cm high advertised - unless it can be squished. That goes for your legs as well. I am an average high guy (180cm), and I am now intimate with my kneecaps. **...

Domestic Economy Zagreb - Split

Thank Thomas R
Ljubljana, Slovenia
Level 5 Contributor
45 reviews
8 helpful votes
Reviewed 1 week ago

The departure of the airplane was delayed more than 3 hours, but did not seriously attempt to inform passengers accordingly. In addition, the plane had broken speakers, so that the loudspeaker sounded whole flights and staff did not seem worthwhile to at least apologize.

Europe Economy Lisbon - Zagreb
Thank JozeAnita
Bend, Oregon
Level 6 Contributor
188 reviews
45 helpful votes
Reviewed 2 weeks ago

Flew on this starting flight back to USA after couple weeks hiking in Albania and Croatia. Unfortunately tore calf muscle and in much pain. Found out unless you reserve a wheelchair in advance you do not get one. Hence, very painful trip home.

Europe Economy Split - Munich
Thank john B
Level 3 Contributor
17 reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

I flew Croatia Airlines with a connecting flight in Vienna onward to Prague with Ausrtrian Airlines. Layover was 45 minutes which I thought would give me ample time. Due to inclement weather, the plane landed 20 minutes late, disembark, go to another terminal to Austrain Airlines and I had to almost run to catch the connecting flight and boarded 2...

Europe Economy Zagreb - Prague

Thank chompie2
Hobart, Australia
Level 4 Contributor
32 reviews
6 helpful votes
Reviewed 2 weeks ago

Fly with this airline yearly. Certainly isn’t my favourite airline company. The worst part of the trip is always Zagreb airport. Worst and most inefficient I’ve experienced.

Europe Economy Zagreb - London
Thank Vburela
Vienna, Austria
Level 6 Contributor
241 reviews
132 helpful votes
Reviewed 3 weeks ago

The flight went well. More legroom would be better. Unfortunatelly Croatian sandwiches are 90 percent bread. No entertainment on a small plane and we were not offered newspapers. And there is no Wifi. Staff was professional and helpful. One passenger threw up and the staff helped well. Warning: if you travel to Croatia from out of EU prepare for a...

Europe Economy Zagreb - Munich

Thank TravelF0rW0rkAndFun
Angelholm, Sweden
Level 6 Contributor
443 reviews
27 helpful votes
Reviewed 3 weeks ago via mobile

Had to stop at the hub in Zagreb as we flew just ourside turist peak, ok but not perfect. Zagreb airport new and very fresh facilities but not so much to choose from while waiting. The airline was ok and service onboard nice.

Europe Economy Copenhagen - Dubrovnik
Thank Anders R
Keerbergen, Belgium
Level 3 Contributor
21 reviews
8 helpful votes
Reviewed 3 weeks ago

Although traveling in economy class, and therefore not even spent 100 € for a flight return Brussels - Zagreb - Brussels, there was even something to eat and drink. You don't find this anymore a lot with other cheap airlines.

Europe Economy Brussels - Zagreb
Thank Willy-Coolen
Level 6 Contributor
329 reviews
169 helpful votes
Reviewed 4 weeks ago

I took that flight to Zagreb on August 29th 2017. The flight was due to take off at 18:30. A short while before that time a delay was announced on the screen without defining closely how long it would last. Finally its duration was of about two and a half hours. So, we took off at about 21h. It was...

Europe Economy Paris - Zagreb

Thank periandro
Split, Croatia
Level 5 Contributor
53 reviews
12 helpful votes
Reviewed 4 weeks ago

traveled from vienna to zagreb and than to split, having transfer at zagreb airport. both flights were operated by croatia airlines. after arriving at zagreb airport was taken to airport building. right after getting into airport building heared last call for next flight. had to go through security check and customs even passed all that at vienna. only one secutity...

Europe Economy Vienna - Zagreb

Thank gorand74
See travel tips for airlines
“Check as much as possible infront how your flight will be”
JozeAnita, 7 Jan 2018 | Read review
“very hard to check in online be advised”
N8029ZYjohnb, 5 Jan 2018 | Read review
“This airline should in principle be shunned”
periandro, 23 Dec 2017 | Read review
“Make sure to check who is "operating" your flights, I have chosen KLM but ended up with croatia airlines”
karlok231, 10 Dec 2017 | Read review
“do not forget that in small planes carry-on luggage must be left in front of the plane and also picked-up after landing.”
dpocanic, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Croatia Airlines
The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Passengers can fly to more than 25 destinations, including eight locations within Croatia. International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. Croatia Airlines, with is part of the Star Alliance, has codesharing agreements with more than a dozen airlines.
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