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Copa Airlines


6,565 Reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama +507-217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,565 Reviews from our TripAdvisor Community

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6,565 reviews from our community

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Showing 1,483: English reviews
County Cork, Ireland
Level 1 Contributor
3 reviews
Reviewed today
NEW

Is a good airline , everything as they sell the ticket no delays and the flyhoster very helpful. I really use it because Klm made the ways , just i know this for that reason but was a good service , no delays and the plain is confortable i can said if was cheap but the unique thing is was...

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Central America Economy Lima - Panama City

Helpful?
Thank youxto2004
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Its a flight, a very long flight. The food is gross so if you can bring your own meals. The plane is clean and not any bigger than what you fly in when going from LAX to PHX, so be prepared while flying 17 hours. Staff was nice. The only thing that was annoying, watching a movie and the pilot...

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International Economy Los Angeles - Buenos Aires

Helpful?
Thank Jessica W
Ribeirao Preto, SP
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed yesterday
NEW

Its a very short flight as considering this experience in particular everything went well. Its was on time and fair enough for the price. Bad point - since its not a very modern plain there was entertainment available.

International Economy Cancun - Panama City
Helpful?
Thank fernandoscozza
San Antonio de Pereira, Colombia
Level 6 Contributor
264 reviews
211 helpful votes
Reviewed 2 days ago
NEW

Excellent flight from PTY to MDE in one of the older B-737-800s. My wife and I got bumped to business class through our Prefer Member status. There is a total of 12 business class seats that provide a little less legroom than the newer 737s in COPA's fleet. The interior of the aircraft was relatively clean, but looks like it...

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South America Business Class Panama City - Medellin

Helpful?
Thank Eulenspeegel
Hingham, Massachusetts
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

A very pleasant surprise. First world quality. Courteous and professional service. Interior spanking clean. In-flight announcements useful and informative and understandable.

International Business Class Boston - Panama City
Helpful?
Thank Alden L
Level 6 Contributor
96 reviews
105 helpful votes
Reviewed 2 days ago
NEW
via mobile

We were booked on the first flight out so we could make our connecting flights to Heathrow via Paris. We boarded and were told that there was a 15-30 min delay. 3 hours later after being stuck on the tarmac with no air con with an outside temp of 30+ degrees, we were released. Someone was given oxygen on the...

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Domestic Economy David - Panama City

Helpful?
Thank Jiana D
Santa Paula, California
Level 4 Contributor
41 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Never heard of COPA AL until our agent booked us in "Business D" that is more like 1st Class since they did not have 1st class. RT to Ecuador was under $1300. When seated, reclined or upright, our feet could not touch the seat back in front of us. Food is way above board and the service was great. Had...

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International Business Class Los Angeles - Quito

Helpful?
Thank Juhree
Nelson, British Columbia, Canada
Level 4 Contributor
30 reviews
20 helpful votes
Reviewed 2 days ago
NEW

I love Copa, the plane was comfortable, they provide good food and a free drink. I also wish they flew more places I always enjoy flying with them.

South America Economy Panama City - Medellin
Helpful?
Thank Nicole C
Plant City, Florida
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

Great airline! The planes are new and seats are roomy. Service is great and they don't nickel and dime you for everything.

International Economy Orlando - Panama City
Helpful?
Thank vicki779933
Shelby Township, Michigan
Level 5 Contributor
65 reviews
17 helpful votes
Reviewed 3 days ago
NEW
via mobile

Last week I went to Brazil to visit family and for the first time I flew Copa. I usually fly business and even though I knew was not a bed the price was Ok so I thought why not? On business what I got was a larger seat that reclines slightly with no foot support or any place where you...

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International Business Class Orlando - Porto Alegre

Helpful?
Thank Ekuk54
See travel tips for airlines
“well if is in the way home you can use , i use because klm was how do the service in the moment of my booking .”
youxto2004, 26 Apr 2018 | Read review
“Dont wait too much, those short flights are done by a not very moderno airplane but it doesnt mean its bad.”
fernandoscozza, 25 Apr 2018 | Read review
“If seeking an upgrade, get to the ticket counter early.”
Eulenspeegel, 24 Apr 2018 | Read review
“Go Business D class”
Juhree, 24 Apr 2018 | Read review
“When checking in see if you can get a range of seats for yourself.”
durf1, 20 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).
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