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395 reviews
Headquarters: Swords Business Campus Balheary Road, Dublin K67 Y225 Ireland 011 44 871 405 2020 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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395 Reviews from our TripAdvisor Community

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395 reviews from our community

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Showing 289: English reviews
Dublin, Ireland
Level 6 Contributor
1,206 reviews
297 helpful votes
Reviewed 1 week ago

Avro RJ85 Aircraft. Bit dated. Staff ok. Price was average and depends on time of day. Ran on time but can be late as limited number of aircraft.

Europe Economy Dublin - London
Thank StephenCr0ss
London, United Kingdom
Level 3 Contributor
19 reviews
9 helpful votes
Reviewed 2 weeks ago

It was a very relaxed affair and what a change from Aer Lingus. The online check-in facility means we chose our seating in advance and did not have to check in any bags on arrival. The flight crew were helpful and attentive. Everything seemed to go smoothly and there were no holdups. They offered free beverages and a very nice...

Europe Economy London - Dublin

Thank Andrew C
Letterkenny, Ireland
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed 4 weeks ago

Our flight was delayed by 40 minutes. Then we had to place our on-board luggage in the hold. Other than that it was OK

Europe Economy Dublin - London
Thank BJP074
St. Albert, Canada
Level 6 Contributor
437 reviews
72 helpful votes
Reviewed 12 October 2018

The flight crew were very friendly and efficient. Free beverages and a nice free snack. The bus ride out to the aircraft left a little to be desired.

Europe Economy Paris - Dublin
Thank Tvler8
Greater London, United Kingdom
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 4 October 2018

Friendly check-in staff, clean airplane, friendly and sincere flight crew. Free beverages (tea, coffee) and a snack on short haul flights.

Europe Economy London - Dublin
Thank Annvalerie67
Level 6 Contributor
98 reviews
69 helpful votes
Reviewed 2 October 2018

Supposed to be City airport dep to Dublin, bomb disposal clear area for ww2 device, flight txt moved to Southend. Arrive Dublin lunch time. Back to city....car at Southend. Plane did it’s trick, staff efficient

Europe Economy London - Dublin
Thank bill_tee
Orlando, Florida
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 25 September 2018

Airline's operation in Florence is a shambles, one check in desk for circa 100 people waiting? Desk opened at 1.15 pm (local time) for a 2.55pm (local time) departure...it was just not going to happen. Seemingly we were told the airline was been cost conscious and would only pay for one handling agent....guess what we were late leaving we missed...

Europe Economy Florence - London

1 Thank WilliamHenry22
Dallas, Texas
Level 3 Contributor
14 reviews
16 helpful votes
Reviewed 23 September 2018

I chose to use the fast-track facility at Dublin airport to bypass the vast queues for pre-screening / security and boy am I glad I did as we were through and ordering coffee in about 10 minutes. The waiting area for CityJet is comfortable and we were soon on board. We the had to wait some time on the ground...

Europe Economy Dublin - London

Thank dbxprt
County Dublin, Ireland
Level 4 Contributor
33 reviews
14 helpful votes
Reviewed 22 September 2018 via mobile

We travelled return Dublin- London as a family of four. The whole Cityjet experience is so much better than travelling to London on any other airline. The staff are very polished and professional. Flight time is short but they still manage to serve a drink and a snack before arrival right in to London docklands. You can walk straight off...

Europe Economy Dublin - London

Thank GerLMcK
Norwich, United Kingdom
2 reviews
Reviewed 22 September 2018

"Dinky" Avro J85 Jet, a tad noisy but it is small and to be expected, staff relaxed and informative, free refreshment (drink and a nibble), on time and no problems, were very anxious due to the experience of flying with a horrible competitor, but these guys were no problems at all, had a great journey there and back, would go...

Europe Economy London - Florence

Thank Moonguy5
See travel tips for airlines
“overheads in rows 6,7 and 8 are tiny no room for carryon.”
dbxprt, 23 Sep 2018 | Read review
“relax, don't worry, forget that other airlines are bad, these guys just help to get you there”
Moonguy5, 22 Sep 2018 | Read review
“Book early to get a window seat.”
gerryscs, 18 Sep 2018 | Read review
“Book well in advance for the best price. (It is being taken over by Aer Lingus)”
829SandraA829, 18 Sep 2018 | Read review
“Sit back and enjoy air travel as it should be !”
SharonHogan25, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About CityJet
Dublin-headquartered CityJet (WX) is a regional airline with hubs at Dublin Airport (DUB), London City Airport (LCY) and Charles de Gaulle Airport (CDG). The airline flies to 18 destinations in Belgium, France, Germany, Ireland, Italy, the Netherlands and United Kingdom. Some flights are operated on behalf of Air France. CityJet's fleet totals 20 planes, including Avro RJ85 and Fokker 50 aircraft. Passengers are entitled to one piece of carry-on luggage and one carry-on personal items. Checked baggage allowances vary depending on a passenger's airfare.

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