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China Eastern Airlines


3 of 5 stars
700 Reviews
Headquarters: 2nd Floor Citibank Tower No. 33 Shanghai Huayuanshiqiao Road, Shanghai 201202 China +86-95530 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 69
    Excellent
  • 186
    Very good
  • 195
    Average
  • 115
    Poor
  • 135
    Terrible
bare bones

Very cheap flight,service was OK,I think stewardesses worked hard with what they had. Nothing... read more

3 of 5 starsReviewed yesterday
Dosveta
,
Quy Nhon, Vietnam
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    3 of 5 stars
    Check-in and Boarding
  • 2.5 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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700 Reviews from our TripAdvisor Community

Write a Review

700 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Wigmore, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Found the 12 hour flight comfortable with nice seats and good leg room. I had a student in front of me who spent the whole flight with their seat fully reclined even at take-off and meal times but some people are just unbelievable. Food was a bit disappointing - obviously geared for the Chinese but options were both Chinese meals...

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International Economy London - Shanghai

Helpful?
Thank F2237FNmichaeld
Moscow, Russia
Level Contributor
137 reviews
51 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flew with a stop-over. Actually, everything went rather well, and nothing to complain about at the price that I have paid for the tickets.

Asia Economy Jeju - Hong Kong
Helpful?
Thank Mispar
North Wales
Level Contributor
5 reviews
1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were pleasantly surprised by our recent flight, following some rather negative reviews. The service was good, the seat back entertainment excellent, comfort and leg room very adequate.

International Economy Shanghai - Paris
Helpful?
Thank neksenoj
Quy Nhon, Vietnam
Level Contributor
5 reviews
1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Very cheap flight,service was OK,I think stewardesses worked hard with what they had. Nothing extra,and nothing extra should be expected for the price of $399 plus tax for one-way ticket

International Economy Vancouver - Manila
Helpful?
1 Thank Dosveta
Ajmer, India
Level Contributor
30 reviews
34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I flew few business class flights in third week September. Lousy nearly broken seats! have no proper food options for Indian vegeterian travellers! Yet to see more lousy business class lounges at departure areas in Shanghai ( the main hub of the airline) located at one level lower with hardly any good options at Dinner time. though their lounge is...

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North Asia Business Class New Delhi - Beijing

Helpful?
Thank mbsagarwal
Long Island, New York
2 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

everything was good and close to on time. service was right there and polite.The flight was quiet, just a long one fifteen hours and five and a half the second leg. Shorter lay overs would be better.

International Business Class New York City - Singapore
Helpful?
Thank larryfourth
korriban
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice crew, comfrotable seats. Everything normal. Nothing special. They give you bottleled water during the flight.

Domestic Economy Shanghai - Qingdao
Helpful?
Thank Rafart H
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The flight was a long one; 15 hrs. However I must say that the flight attendants came around with plenty of MEALS (not just snacks) and beverages. They made the trip as comfortable as they could.

International Economy New York City - Shanghai
Helpful?
Thank Jubae M
2 reviews
1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I have to admit the reviews were not encouraging and could only hope we didn't experience long delays cutting into vacation time. We departed Vancouver for New Delhi with a five hour layover in Shanghai on time. Almost immediately the attendants require you to draw the blinds on the windows despite it being 1:30 in the afternoon - there is...

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International Economy Penticton - New Delhi

Helpful?
1 Thank Jann S
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Was an average flight, nothing was exciting in terms of service or the comfort. However , the ticket was almost $1500 cheaper

International Business Class Chicago - Shanghai
Helpful?
Thank 152syedh
See travel tips for airlines
“Leave enough time for transfer as missing connecting flight will be a nightmare - they are VERY bad at handling this issue.”
 of 5 stars Mispar, 29 Sep 2016 | Read review
“Track prices over the period of several weeks it will flactuate”
 of 5 stars Dosveta, 29 Sep 2016 | Read review
“Try other airlines if you have a choice!!”
 of 5 stars mbsagarwal, 28 Sep 2016 | Read review
“short layovers if any.”
 of 5 stars larryfourth, 28 Sep 2016 | Read review
“Make sure you get up and walk around.”
 of 5 stars jubaem, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About China Eastern Airlines
Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
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