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Cathay Pacific


11,580 reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China 011 852 2747 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,580 Reviews from our TripAdvisor Community

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11,580 reviews from our community

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Showing 8,181: English reviews
Enschede, The Netherlands
Level 6 Contributor
250 reviews
52 helpful votes
Reviewed 17 March 2016

Good airplace, good staff and good service, no complains at all, its recommendable for everyone who would travel with them.

International Economy Amsterdam - Cebu Island
Helpful?
4 Thank André de R
Meltham, United Kingdom
Level 6 Contributor
238 reviews
124 helpful votes
Reviewed 17 March 2016

Bangkok to Manchester via Hong Kong. Check in at Bangkok was very fast and efficient. Baggage checked through to Manchester. Used CP business lounge; very good with good selection of food on offer. Boarding was well organised and aircraft was clean and tidy. Seats on the Airbus were comfortable with ample legroom. Food service was good although we had eaten...

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International Business Class Bangkok - Manchester

Helpful?
2 Thank philb92
Meltham, United Kingdom
Level 6 Contributor
238 reviews
124 helpful votes
Reviewed 17 March 2016

From Manchester to Hong Kong plane was a 777 which appeared to be quite new, it was clean and everything on it worked as it should. Took off on time and the meals served were good with snacks on demand. I found the seat to be lacking support for the small of the back but otherwise it was OK and...

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International Business Class Manchester - Hong Kong

Helpful?
2 Thank philb92
Level 4 Contributor
39 reviews
14 helpful votes
Reviewed 16 March 2016

I thoroughly recommend Cathay Pacific. They are a very good airline to fly with. The check in was easy on all the flights. We were treated well and were even upgraded on one flight without requesting it. We also spent our layover time in the Cathay Pacific lounges and it was great. So thank you to them all.

International Economy Vancouver - Brisbane
Helpful?
1 Thank Thelma B
Verona, Italy
Level 6 Contributor
154 reviews
54 helpful votes
Reviewed 16 March 2016

I flew with them numerous times and it always goes smoothly, the airplane ares new (with plugs to charge phone and computer) and list of movies big. My only comments would be on the short distance, if you fly in eco with a carry on, go queue to board asap because most of the travelers don't check in and you...

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International Economy Hong Kong - Milan

Helpful?
2 Thank SupertrampF
Grande Prairie, Canada
Level 5 Contributor
46 reviews
22 helpful votes
Reviewed 15 March 2016

I have flown CP twice and have not been let down at all. First class food and drink sans charges. While the flights were n/s to NYC JFK they were comfortable.

USA Premium Economy Vancouver - New York City
Helpful?
2 Thank whereswaldo55
Victoria, Australia
Level 6 Contributor
160 reviews
66 helpful votes
Reviewed 15 March 2016

Cathay's premium economy is average. We also flew to Paris from HK and reverse. More leg room than economy, but bad service, limited bathroom availability and average food. Except for the space, stay in economy. They could really learn from Air New Zealand

International Premium Economy Melbourne - Hong Kong
Helpful?
1 Thank Samantha W
Glendale Heights, Illinois
2 reviews
1 helpful vote
Reviewed 15 March 2016

This was my 3rd time flying this airline but the first time for my wife, she wanted to fly Asiana, but I told her to fly cathay Pacific, excellent service, very good selection of food, movies, the fly attendants were so nice from the moment we got on the plane till we arrived all I can said even it was...

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International Economy Chicago - Siem Reap

Helpful?
1 Thank 1955pepe
Auckland Central, New Zealand
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 15 March 2016

Cathay Pacific are not very children friendly. My flight to and return from TW to HK was generally pleasant, however, the to and returned flight between HK to AKL was horrible. Other than the very bad plane food, the leg space was dreadfully cramped, boarding process was hell. During my return flight from AKL to HK., they gave the exit...

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International Economy Taipei - Auckland

Helpful?
Thank Sa L
Level 5 Contributor
71 reviews
15 helpful votes
Reviewed 15 March 2016

I book 7 months before the trip and the price was very good. Good food and entertainment in-flight with standard leg room. Can use mobile boarding pass and check-in by the mobile apps.

Asia Economy Kuala Lumpur - Hong Kong
Helpful?
1 Thank Azure C
See travel tips for airlines
“Enjoy the experience”
bugsyt36, 15 Nov 2018 | Read review
“Book in Premium Economy for flights of more than about 7-8 hours.”
Med_Journalist, 15 Nov 2018 | Read review
“Cannot recommend any tips except "Fly with another Airline"”
briancleary2017, 15 Nov 2018 | Read review
“Any seat row is ok....don't freak about it during check-in”
SecretPlacesFinder, 15 Nov 2018 | Read review
“Friendly airline.”
D2641MDterryl, 14 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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