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Cathay Pacific


6,019 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,019 Reviews from our TripAdvisor Community

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6,019 reviews from our community

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Showing 4,161: English reviews
London, United Kingdom
Level 6 Contributor
708 reviews
513 helpful votes
Reviewed 2 days ago
NEW
via mobile

After the boarding completed, we were put on hold for some repair work for a hour. Eventually it was cancelled and everyone had to leave the airplane. Cathay should have known that they had to make arrangements for estranged customers but they were understaff and unnecessary out customers under enormous stress. I managed to get on the next available flight,...

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International Economy London - Hong Kong

Helpful?
Thank Normadroaming
Cairns, Australia
Level 5 Contributor
73 reviews
34 helpful votes
Reviewed 2 days ago
NEW

Left for Hong Kong on the 17th September via Cathay Pacific afternoon flight from Cairns. The six hour flight was over before we knew it. Great on board service, entertainment selection and comfort. Only down side is that we were a little warm and there are no more adjustable air vents at the seats.

International Economy Cairns - Hong Kong
Helpful?
Thank Gus F
Dubai
Level 6 Contributor
400 reviews
235 helpful votes
Reviewed 2 days ago
NEW

Took the red eye and it was fine. Slept for the whole flight so can't comment on service, entertainment or food. Seats don't recline much.

Asia Economy New Delhi - Hong Kong
Helpful?
Thank drjandthemissus
Auckland Central, New Zealand
Level 6 Contributor
225 reviews
74 helpful votes
Reviewed 2 days ago
NEW

Needed an urgent flight to the UK at short notice. I usually fly Emirates as a first choice, however they wanted NZD$7,000 to Manchester or Birmingham. Outrageous!!! So booked Cathay & Swiss flights through Lufthansa. Got on the Cathay flight in Auckland absolutely knackered after just 3 hours sleep in the past 48hrs hours. The crew made the loading so...

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International Economy Auckland Central - Hong Kong

Helpful?
Thank Lathkill
Attleborough, United Kingdom
Level 5 Contributor
54 reviews
16 helpful votes
Reviewed 3 days ago
NEW

On the day of my flight home, I was sent a text and email stating that my flight had been delayed. I began thinking this was very helpful, but then realised that this meant that I missed my connection (also with Cathay Pacific). I went online and found no information there and started to worry that I wouldn't get home....

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International Economy Perth - London

Helpful?
1 Thank Claire C
Attleborough, United Kingdom
Level 5 Contributor
54 reviews
16 helpful votes
Reviewed 3 days ago
NEW

The flight was on time all the way through including our transit in Hong Kong and the landings were very smooth! The in-flight entertainment was amazing with up to date movies and TV shows. We were very entertained for the whole journey and there was something for everyone. The only disappointment was the food, but then I am very fussy...

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International Economy London - Perth

Helpful?
Thank Claire C
Quezon City, Philippines
Level 4 Contributor
36 reviews
24 helpful votes
Reviewed 3 days ago
NEW

My flight was late in the evening and I was so tired. I really didn't expect much but the the chair was more comfortable than I expected the plane was clean and the hostess were very nice and accommodating to your request.

Asia Economy Manila - Hong Kong
Helpful?
Thank Maria M
Level 3 Contributor
24 reviews
9 helpful votes
Reviewed 3 days ago
NEW
via mobile

I've only flown with this airline a couple of times and I think its good.you pay a little bit more but, its worth it. Great service and amenities. Cabin pressure is good.seats recline abit even for economy class.entertainment and food is good too Would recommend this airline.

International Economy Melbourne - Hong Kong
Helpful?
Thank Franks O
Adelaide, Australia
Level 5 Contributor
57 reviews
18 helpful votes
Reviewed 4 days ago
NEW
via mobile

Title says it all. Immaculate plane, excellent food and drink service, but the genuine kindness and care of staff wins hands down! Best airline we've ever flown!

Canada Business Class Melbourne - Vancouver
Helpful?
Thank Horst G
Sydney, New South Wales, Australia
Level 3 Contributor
16 reviews
9 helpful votes
Reviewed 4 days ago
NEW

Flown from Sydney to xian via Hong Kong and returned from Beijing and stopover in Hong Kong again for a tour into the heart of China. All flights were on-time. Services are up to standard, everything was smooth. However, don't select congee on board. I bought ticket from my agent is cheaper.

International Economy Sydney - Xi'an
Helpful?
Thank Jason1328
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See travel tips for airlines
“Book an aisle seat”
Lathkill, 23 Sep 2017 | Read review
“Do not select congee or pasta, rice is better.”
Jason1328, 21 Sep 2017 | Read review
“Do not travel with CP during typhoon season. Have at least 2 hours between flights.”
WilliamS868, 21 Sep 2017 | Read review
“If you want to travel on a better aircraft choose another airline.”
robin12301, 20 Sep 2017 | Read review
“Make sure to travel light with comfortable clothes.”
L8602VNgaryr, 19 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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