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Cathay Pacific


11,308 reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China 011 852 2747 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,308 Reviews from our TripAdvisor Community

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11,308 reviews from our community

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Showing 7,996: English reviews
Panama City, Panama
Level 4 Contributor
43 reviews
19 helpful votes
Reviewed yesterday
NEW

Excellent service in the Business Class section with the cocoon shaped compartments with very comfortable seat that converts to a full flat bed. The food is fairly good, for plane food, with champagne and a good selection of French and California wines. The inflight entertainment was very poor, to my surprise. The airport lounge are quite basic and comfortable offering...

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International Business Class New York City - Hanoi

Helpful?
Thank Alberto C
Sydney, Australia
2 reviews
Reviewed yesterday
NEW

In September 2018, we were to catch a flight from Rome to Sydney, with a transit in Hong Kong. Arriving at Rome airport, there was a very long line to book in and we found out from some other passengers, not from any airline staff, that there was a delay to the fight due to a door malfunction. We finally...

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International Economy Rome - Hong Kong

Helpful?
Thank walkdw2013
Melbourne, Australia
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Very comfortable flight - the seats were good the service was good. Friendly staff. On-time (actually slightly ahead of time on arrival). Quiet and uneventful flight, which is exactly what you want of a flight. Time to relax before getting back to the hustle bustle back home.

International Business Class Rome - Melbourne
Helpful?
Thank andrea-and-colleen
Sydney, Australia
Level 6 Contributor
284 reviews
63 helpful votes
Reviewed 2 days ago
NEW
via mobile

This was the first time we had flown with Cathay and the first time in Premium economy both were pleasant experiences The extra legroom for me was great being 193 cms it made the flight very comfortable Good food , friendly staff, on time flights , efficient service at the terminals All in all a very positive experience

International Premium Economy Sydney - Rome
Helpful?
Thank Andrew M
New York City, New York
Level 6 Contributor
206 reviews
77 helpful votes
Reviewed 2 days ago
NEW

For over 25 years, CX has been my “go-to” airline and I would choose them even though they were a little more expensive or their schedule was not perfect. I started to cut back after a minor airport situation and a totally unacceptable CS reply where they had the audacity to assume that I would be on another CX flight....

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Asia Business Class Bangkok - Hong Kong

Helpful?
Thank wdchuck1
Aspen, Colorado
Level 3 Contributor
16 reviews
19 helpful votes
Reviewed 2 days ago
NEW

Can't rate this airline highly enough. Airbus A350 with excellent cabin crew service, food and the wine were all amazing. Check in at London Gatwick was a breeze and although they don't have a Business Class lounge their, the wait a BAs lounge was fine. Seat were comfortable, lie flat bed accommodate my large frame and the boarding plus disembarkation...

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International Business Class London - Hong Kong

Helpful?
Thank Aspen4me
Hong Kong, China
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

The flight attendants' atitude were good, food reasonable and flight smoothly. Boarding was very smooth, seat reasonably comfortable, flight entertainment update. Cabinet. Environment clean. Luggage handling at both airports were very good and smooth.

North Asia Economy Hong Kong - Shanghai
Helpful?
Thank Jacobwong
Level 6 Contributor
80 reviews
49 helpful votes
Reviewed 2 days ago
NEW

I'll be honest straight away and admit that I only booked this flight with this carrier because I got a great online deal. Previously, I had a nightmare with another airline who (by default) separated my entire family and had put my 9 years old daughter in between 2 strangers several rows away from the rest of the family and...

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International Economy Manchester - Hong Kong

Helpful?
Thank Joe B
Dublin, Ireland
Level 6 Contributor
210 reviews
98 helpful votes
Reviewed 2 days ago
NEW

Because this was a redeye (00.45am departure) I guess it's hard for the cabin crew to get the same level of enthusiasm as a morning/day flight but I found the Cathay welcome somewhat missing during boarding and pre-flight. I requested a bloody mary when drinks were brought around and got a plain tomato juice instead. Meal was served quickly and...

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International Business Class Hong Kong - Dublin

Helpful?
Thank Tablepourdeux
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I love this airline and they're not short of good reviews but on this Occassion, as an injured person, I had an opportunity to compare them with no less than 6 other airlines as I travelled throughout China on a 6 week work trip. Two weeks into the trip I so badly injured my ankle that I was still on...

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International Economy Hong Kong - Melbourne

Helpful?
Thank Jenny M
See travel tips for airlines
“See my comments.”
walkdw2013, 21 Oct 2018 | Read review
“If travelling on Business Class, seats in row 11 are the positioned the worst. 14 onwards are perfect!”
Aspen4me, 20 Oct 2018 | Read review
“Use your own, noise cancelling, earphones”
E9709QOjoeb, 20 Oct 2018 | Read review
“Try to sit towards the center/rear of the cabin to avoid galley noise.”
Tablepourdeux, 20 Oct 2018 | Read review
“Extra legroom does help if your willing to pay the extra”
johndJ7000QH, 19 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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