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Cathay Pacific


12,475 reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China 011 852 2747 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12,475 Reviews from our TripAdvisor Community

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12,475 reviews from our community

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Showing 8,866: English reviews
Emsworth, United Kingdom
Level 6 Contributor
452 reviews
108 helpful votes
Reviewed today
NEW

Cathay Pacific offer a laid back, informal yet efficient service, with hot meals still served even on this short haul route! The seating was good, entertainment channels and proper headphones, and service friendly!

Date of travel: January 2019
Asia Economy Osaka - Hong Kong
Helpful?
Thank flyingdoc1
Singapore, Singapore
Level 6 Contributor
5,263 reviews
2,019 helpful votes
Reviewed today
NEW

I booked this trip to HK with relatively short notice (around 2 weeks in advance) and was caught by surprise by how difficult it was to get the times I wanted. Most of the flights were full and the pricing reflected that (ended up paying in excess of $900 SGD for this ticket). Because of the late booking I also...

Date of travel: December 2018
More 
Asia Economy Singapore - Hong Kong

Helpful?
Thank KGB777
Kolkata (Calcutta), India
Level 6 Contributor
567 reviews
332 helpful votes
Reviewed yesterday
NEW
via mobile

Travelled on Cathay Pacific from Hong Kong to Narita Airport, Tokyo. The seating was comfortable , attendants were friendly, food served was good , in-flight amenities were OK. Overall, a decent flight experience and recommended for economy class travel.

Date of travel: February 2018
North Asia Economy Hong Kong - Tokyo
Helpful?
Thank Joy_Sinha
Singapore, Singapore
Level 6 Contributor
133 reviews
43 helpful votes
Reviewed yesterday
NEW

Did a 3 days stopover in HK before going to Taipei. Superb value for return tickets at $550. Cabin crew greeted passengers with a big smile and service was excellent. The food, on the other hand, was terrible. Standards have dropped significantly over the years. The meal from HK to Taipei tasted so horrible. Entertainment system was good and there...

Date of travel: January 2019
More 
Asia Economy Singapore - Hong Kong

Helpful?
Thank marietang79
Melbourne, Australia
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed yesterday
NEW

We flew with Cathay from Hong Kong and were very pleased with their service and aircraft. The crew were friendly and happy to help in any way they could. Inflight entertainment was good and the food was great too.

Date of travel: January 2019
International Economy Hong Kong - Melbourne
Helpful?
Thank Mellie726
1 review
Reviewed yesterday
NEW
via mobile

Very average service by the crew - inflight entertainment is okay and better on the new A350s. Airport is aging and if you have a layover at night there's nothing you can do here. There's nothing much to eat at night after 11; Terminals are a bit far from the food area - so it can be a hassle to...

Date of travel: January 2019
More 
Southeast Asia Economy Hong Kong - Jakarta

Helpful?
Thank Darwin D
Cape Town Central, South Africa
Level 4 Contributor
48 reviews
11 helpful votes
Reviewed 2 days ago
NEW

Cathay Pacfic have direct flights from Cape Town to Hong Kong - which means not having to fly via Jhb - the first plus. The flight attendants are all very polite and helpful. The big advantage is leaving Hong Kong - you are allowed to check in as much as 12 hours prior to leaving and can even check in...

Date of travel: January 2019
More 
International Economy Cape Town Central - Hong Kong

Helpful?
Thank Kathryn S
Toowong
Level 4 Contributor
33 reviews
13 helpful votes
Reviewed 2 days ago
NEW

My wife and i flew to the UK for our Christmas vacation and although we travel overseas at least twice a year, it is at least 10 years since I have flown with Cathay Pacific and I was pleasantly surprised. The aircraft was reasonably new and comfortable (for economy) but the staff were excellent. They were friendly, eager to assist...

Date of travel: December 2018
More 
International Economy Brisbane - London

Helpful?
Thank NDean956
Auckland Central, New Zealand
Level 5 Contributor
75 reviews
21 helpful votes
Reviewed 2 days ago
NEW

The worst part of the Cathay experience was on the ground which is definitely a lot better than the other way around. The gate was changed not long before scheduled boarding but luckily it meant a shorter walk from where I was at this point in time. Once boarding was called everyone from all classes lined up in their respective...

Date of travel: January 2019
More 
International Economy Hong Kong - Auckland

Helpful?
1 Thank Edwin V
3 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Wonderful service - crew the most attentive and professional I have ever flown with....nothing too much trouble. Loved the row of 2 seats on this plane. Great menu, good choices and delicious. Lovely relaxed enjoyable flight - I’d definitely fly Cathay Pacific again, no hesitation.

Date of travel: December 2018
International Economy Hong Kong - Adelaide
Helpful?
Thank WoodsideVillage
See travel tips for airlines
“The rows of two seats are fantastic - an aisle and window seat, Just great on a long flight.”
WoodsideVillage, 17 Jan 2019 | Read review
“If you are not paying for extra leg room take a good pillow for a long flight.”
richardgW8823HG, 16 Jan 2019 | Read review
“Check out the seat configuration before you select seats. This can dramatically effect your inflight experience, on any airline.”
Grantman66, 16 Jan 2019 | Read review
“If you’re travelling Cathay Premium then do not take the last seats as they don’t have much room to go down.”
azminan, 15 Jan 2019 | Read review
“Book Premium Economy and say your prayers for an upgrade!!”
Crabulos, 15 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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