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Cape Air

235 reviews
Headquarters: 660 Barnstable Road, Hyannis, MA 02601
Sun, 9/6
Sun, 16/6
3.5235 reviews
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
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Food and beverage
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About Cape Air
Headquarters: 660 Barnstable Road, Hyannis, MA 02601

Airline Summary

Massachusetts-based Cape Air (9K) operates regional flights in the Northeastern United States, Midwest, Montana, the Caribbean and Micronesia. The airline's hubs include Barnstable Municipal Airport (HYA), Luis Muñoz Marín International Airport (SJU), Boston Logan International Airport (BOS), Lambert-St. Louis International Airport (STL), Billings Logan International Airport (BIL) and Nantucket Memorial Airport (ACK). Flights between Nantucket and Barnstable Airports operate under the Nantucket Airlines brand. Flights in Micronesia, where the airline has a hub at Antonio B. Won Pat International Airport (GUM), operate under the United Express Brand. The airline has 89 planes and flies to a total of 36 destinations.
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Popular mentions
Sidney - Billings
I HIGHLY RECOMMEND THAT YOU DO NOT TRAVEL CAPE AIR. My girlfriend and I were supposed to take a one way flight from Sidney, MT to Billings, MT on Christmas Day to connect with our American Airlines flight direct form Billings to DFW. We paid over $900 for this round trip
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Chicago - Saint Louis
I had an email confirmation that I was to go from Minneapolis to Chicago to St Louis. I got to Chicago and I could not find my airline. After walking all the way through the airport, I finally got to an extremely sketchy gate with flickering lights and extremely rude staff. When
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Saranac Lake - Boston
Told to arrive at 2.45pm to catch the bus for our 5 hour trip that has replaced the cancelled flight. Now 4.20 pm and still waiting. No one from CapeAir has bothered to explain what is going on so clearly they don’t care about their customers
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Saranac Lake - Boston
Arrived at the Airport and not allowed through the from door. Made to stand in the rain while being told the flight had been cancelled and told to leave and call customer care. Called customer care and after two hours the call was transferred back to the same person who
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Decatur - Chicago
Arrived at the terminal 'one minute late.' So he told me 'don't get here late and we won't give your seat away.' Fought with them for 2 hours just to get another flight; told me it would be tomorrow. Called American to check on the flight Cape said they rescheduled...American
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Watch the pilot flying the plane for the entire flight
Photo provided by managementCape Air
Cape Air
"Note, it's about an hour and 15 min flight---so no snacks/drinks/restroom, etc."
"Use the restroom before boarding"
"Use it! Call for reservations. Show up on time."
"Do NOT book with Cape Air...Walk if Cape Air is last resort."
"Request the Co-pilots seat!"
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: US$30
2nd checked bag: US$40
3rd checked bag: US$80
4th checked bag: US$80
Each checked bag maximum 50lb/22kg
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